Whisker

Name: Whisker
Rating: 4.8 (129452 reviews)
Author: Automated Pet Care Products Inc. dba AutoPets

Litter-Robot and Feeder-Robot

Free · Designed for iPad. Not verified for macOS.

129K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Automated Pet Care Products Inc. dba AutoPets
Language

EN
+ 12 More
Size

171.7
MB

Life with your pet, endlessly better. The Whisker app uses our proprietary WhiskerOS™ software to allow you to remotely monitor and control your WiFi-enabled Whisker device. Use the Whisker app to monitor, control, and get insights from your Whisker devices—including Litter‑Robot and Feeder‑Robot—anytime, anywhere. Works with Litter‑Robot 3 Connect, Litter‑Robot 4, Litter‑Robot 5, Litter‑Robot 5 Pro, Litter‑Robot EVO, PetTag, and Feeder‑Robot. Litter‑Robot features • Real‑time alerts: Know when a cycle starts, pauses, or the drawer needs emptying. • Litter & waste status: See litter level and waste drawer status at a glance. • Usage insights: Track trends that help you monitor your cat's routine. • Remote controls: Adjust cycle delay time, lock the control panel, toggle night light, or schedule sleep mode. • Multi‑robot support: Set up and manage multiple units in one place. Feeder‑Robot features • Flexible schedules: Create and edit feeding schedules from your phone. • Snack on demand: Dispense a snack anytime, wherever you are. • Low‑food & issue alerts: Get notified when food is low or if the feeder needs attention. • Feeding insights: View weekly and monthly trends. Setup & requirements • Camera permission for QR code onboarding. • Wi‑Fi: Visible, password‑protected IPv4 network. All models support 2.4 GHz; 5 GHz is supported on select Pro models only. Use 2.4 GHz for all others. • Location Services: Enable during onboarding to help the app find your Wi‑Fi network. • Features may vary by device and model.

Ratings & Reviews

4.8

out of 5

129K Ratings

Corrupted App / Probably Hacked
03/15/2022

Applestar tech
I bought a new litter robot 3 and I successfully connected it to the whisker app. Because I was still having my cat transition to this litter robot, I kept it turned off and would turn it on only when I needed to cycle it. Since my cat seemed to be getting used to its cycling mode, I decided to keep it powered on and to use the whisker app to control it. But when I tried to do that, it was saying that my litterbox was “offline.” So I tried to reconnect it several times without success. It would always say “litter robot is connected.” But when I check the app, the litter robot is not there so I have to add the litterbox again and again and again, registering it again and again and again. Very frustrating. How can it say it was successfully connected and yet there’s no litter robot showing on my Whisker app? Furthermore, it’s supposed to cycle after connection, but it did not. It just went directly to the home button (turned blue). Is my litter box registered and showing up in another person’s app? Because it’s saying it’s connected, but to whom? It’s certainly not connected to my app. So I think the app is hacked or corrupted. I would really appreciate your help. This is the most expensive litterbox I’ve ever bought and I feel depressed right now knowing that it’s not working the way it’s supposed to and I keep thinking it’s hacked or corrupted by some kind of malicious software. MGB 😔😿

Developer Response
Thanks for the review! If you're receiving a "success" message but the unit is not showing on the app, this is usually an issue with the router. Please try the following: 1. Log out of the app (click gear in top-left corner, then "log out"). Delete the app and re-install then log back in.2. Unplug your Litter-Robot from the back of the base, wait 5 minutes, and plug it back in. Allow it to finish the cycle.3. Open the app and if the Robot is still not there, try re-onboarding. If it still fails to show up in the app, please move to the next steps.4. Move the unit closer to your router.5. Enable airplane mode but then enable WiFi and Bluetooth. Then try onboarding again.If the issue still occurs, your network may have brand steering/meshing turned on. Please temporarily disable 5GHZ before onboarding. (If you are unsure how to do this, please contact your ISP for help). If you have VPN turned on in your device, please disable it.
Corrupted App / Probably Hacked
03/15/2022

Applestar tech

I bought a new litter robot 3 and I successfully connected it to the whisker app. Because I was still having my cat transition to this litter robot, I kept it turned off and would turn it on only when I needed to cycle it. Since my cat seemed to be getting used to its cycling mode, I decided to keep it powered on and to use the whisker app to control it. But when I tried to do that, it was saying that my litterbox was “offline.” So I tried to reconnect it several times without success. It would always say “litter robot is connected.” But when I check the app, the litter robot is not there so I have to add the litterbox again and again and again, registering it again and again and again. Very frustrating. How can it say it was successfully connected and yet there’s no litter robot showing on my Whisker app? Furthermore, it’s supposed to cycle after connection, but it did not. It just went directly to the home button (turned blue). Is my litter box registered and showing up in another person’s app? Because it’s saying it’s connected, but to whom? It’s certainly not connected to my app. So I think the app is hacked or corrupted. I would really appreciate your help. This is the most expensive litterbox I’ve ever bought and I feel depressed right now knowing that it’s not working the way it’s supposed to and I keep thinking it’s hacked or corrupted by some kind of malicious software. MGB 😔😿
Developer Response 03/16/2022
Thanks for the review! If you're receiving a "success" message but the unit is not showing on the app, this is usually an issue with the router. Please try the following: 1. Log out of the app (click gear in top-left corner, then "log out"). Delete the app and re-install then log back in.2. Unplug your Litter-Robot from the back of the base, wait 5 minutes, and plug it back in. Allow it to finish the cycle.3. Open the app and if the Robot is still not there, try re-onboarding. If it still fails to show up in the app, please move to the next steps.4. Move the unit closer to your router.5. Enable airplane mode but then enable WiFi and Bluetooth. Then try onboarding again.If the issue still occurs, your network may have brand steering/meshing turned on. Please temporarily disable 5GHZ before onboarding. (If you are unsure how to do this, please contact your ISP for help). If you have VPN turned on in your device, please disable it.
Absolutely *LOVE* my LR4’s
Jan 25

Gideon S Stewart
Let me start with the fact that when my (now) Wife and I combined our households that we ended up with 6 cats between us, and when she became pregnant she was immediately banned from litter box duty. We ended up with 2 LiterRobot2 that serviced us well for years. Had to upgrade the sensors due to known issues but that was easily done and well worth the cost. Eventually they both were well beyond their service life and exhibiting symptoms that I didn’t any to bother with so I gave them away to someone who was willing to fix them. By this time we were down to 2 cats, and so I bought a LitterRobot4 as a replacement. WOW!! It was such a huge improvement that I quickly bought a ramp and a LitterHopper. No more getting woke up in the middle of the night when it cycles, it’s literally whisper quiet. The app made everything so easy and fun that a few months later I bought another LR4, but splurged and got the Robot&Hopper package. Absolutely love them. No more guesswork about when they need to be emptied, and I refill the hoppers maybe once or twice a month so nothing is easier. And they’re future-proof because we plan to get a couple Maine Coons later this year and these LR4s appear up to the task…I guess we’ll find out for sure soon enough.
Absolutely *LOVE* my LR4’s
Jan 25

Gideon S Stewart

Let me start with the fact that when my (now) Wife and I combined our households that we ended up with 6 cats between us, and when she became pregnant she was immediately banned from litter box duty. We ended up with 2 LiterRobot2 that serviced us well for years. Had to upgrade the sensors due to known issues but that was easily done and well worth the cost. Eventually they both were well beyond their service life and exhibiting symptoms that I didn’t any to bother with so I gave them away to someone who was willing to fix them. By this time we were down to 2 cats, and so I bought a LitterRobot4 as a replacement. WOW!! It was such a huge improvement that I quickly bought a ramp and a LitterHopper. No more getting woke up in the middle of the night when it cycles, it’s literally whisper quiet. The app made everything so easy and fun that a few months later I bought another LR4, but splurged and got the Robot&Hopper package. Absolutely love them. No more guesswork about when they need to be emptied, and I refill the hoppers maybe once or twice a month so nothing is easier. And they’re future-proof because we plan to get a couple Maine Coons later this year and these LR4s appear up to the task…I guess we’ll find out for sure soon enough.
Product good, app not so great
05/14/2023

kcrossettrn
I do like my litter robot 3. It has made cleaning the litter box very simple, but these reviews are really related to the app. I am disappointed to say that it is not great. It disconnects all the time. I currently if I go into the app, it tells me I need to register my litter robot, but then recognizes that it’s registered so it will not let me re-register. Mind you I’ve had this robot for at least two years so clearly I have already been registered. I have tried to follow the troubleshooting instructions of logging out and removing the app but the app will not let me log out. It acts like it is going to and then just returns to the same screen showing that I am logged in, so I uninstalled it anyway, and when I reinstalled it, it was in the exact same place. I have tried power cycling the machine to get it to recognize it which didn’t work, and in the past has worked. Oh yeah, this is not the first time this has happened. Yesterday, when this started up again, I went through all the steps and got frustrated and walked away Since the litter robot technically works without the app. Today I got alerts that the litter robot had cycled so I went back to look at the app, and again it was saying I needed to register the litter robot. Don’t ask me how I am able to get alerts without it, recognizing that it is registered. This is not an Internet issue. This is an app issue. Come on guys don’t make any excuses and fix your bugs.
Product good, app not so great
05/14/2023

kcrossettrn

I do like my litter robot 3. It has made cleaning the litter box very simple, but these reviews are really related to the app. I am disappointed to say that it is not great. It disconnects all the time. I currently if I go into the app, it tells me I need to register my litter robot, but then recognizes that it’s registered so it will not let me re-register. Mind you I’ve had this robot for at least two years so clearly I have already been registered. I have tried to follow the troubleshooting instructions of logging out and removing the app but the app will not let me log out. It acts like it is going to and then just returns to the same screen showing that I am logged in, so I uninstalled it anyway, and when I reinstalled it, it was in the exact same place. I have tried power cycling the machine to get it to recognize it which didn’t work, and in the past has worked. Oh yeah, this is not the first time this has happened. Yesterday, when this started up again, I went through all the steps and got frustrated and walked away Since the litter robot technically works without the app. Today I got alerts that the litter robot had cycled so I went back to look at the app, and again it was saying I needed to register the litter robot. Don’t ask me how I am able to get alerts without it, recognizing that it is registered. This is not an Internet issue. This is an app issue. Come on guys don’t make any excuses and fix your bugs.
1 week into use of litter robot 4
10/15/2023

CalicoFam
I’ll start off by saying thank God there’s no assembly required. The litter robot for is amazing, it works well and the only issue I had was when I went to change the filter and realized that the scent blocker didn’t have an extra guard which seemed kind of petty to me as a nickel and dime you situation with this unit already cost 600+ dollars after tax. The app works as it supposed to except for when it is supposed to be weighing one of your cats I’ve only had it show up once since getting my litter robot and I have three cats and have added each of them to the app. If you do remove the filter and you have the bonnet lifted, make sure when you have the app that you do not hit two cycle it as it will cause the litter robot to make multiple cycles after you close the Bonnet. There really isn’t much else to say except that I wish I had two of them because I have three cats. The complaints are minute, but there are just some accessories that you feel should come with it for the price tag that you are paying by compared to all other robot litter brands. I would say you cannot go wrong with the litter robot brand units. Just as my cats stare in amazement after it does the cycle of cleaning your as well to and you will catch yourself standing there with them idolizing the fact you no longer have to scoop that box.
1 week into use of litter robot 4
10/15/2023

CalicoFam

I’ll start off by saying thank God there’s no assembly required. The litter robot for is amazing, it works well and the only issue I had was when I went to change the filter and realized that the scent blocker didn’t have an extra guard which seemed kind of petty to me as a nickel and dime you situation with this unit already cost 600+ dollars after tax. The app works as it supposed to except for when it is supposed to be weighing one of your cats I’ve only had it show up once since getting my litter robot and I have three cats and have added each of them to the app. If you do remove the filter and you have the bonnet lifted, make sure when you have the app that you do not hit two cycle it as it will cause the litter robot to make multiple cycles after you close the Bonnet. There really isn’t much else to say except that I wish I had two of them because I have three cats. The complaints are minute, but there are just some accessories that you feel should come with it for the price tag that you are paying by compared to all other robot litter brands. I would say you cannot go wrong with the litter robot brand units. Just as my cats stare in amazement after it does the cycle of cleaning your as well to and you will catch yourself standing there with them idolizing the fact you no longer have to scoop that box.

This release includes ongoing improvements and bug fixes across the app. We’ve also updated graphs to reflect local time, expanded app support to additional countries, and added new self-service options.

Version 1.35.0 Mar 25

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Automated Pet Care Products Inc.
Size: 171.7 MB
Category: Lifestyle
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 12 more

English, Dutch, French, German, Italian, Japanese, Korean, Polish, Romanian, Russian, Spanish, Thai, Ukrainian
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Ratings & Reviews

Corrupted App / Probably Hacked

Absolutely LOVE my LR4’s

Product good, app not so great

1 week into use of litter robot 4

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

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