Penske Truck Rental

Name: Penske Truck Rental
Rating: 3.7 (68 reviews)
Author: Penske Truck Leasing Co. L.P

Simplify your move

Only for iPhone

Free

68 Ratings
Ages

4+
Years
Category

Travel
Developer

Penske Truck Leasing Co. L.P
Language

EN
English
Size

125.4
MB

iPhone

Simplify your truck rental and stay connected with the Penske Truck Rental mobile app. With just a click or two, you can get a rental quote, reserve trucks and vans of all sizes, find the nearest Penske Truck Rental location and more. App Features Include: Location finder – Quickly find the closest, most convenient Penske locations with our interactive map. Rental truck reservations – Get a quote, book your rental or make changes to your current reservation directly in the app. How-to videos – Need help connecting a tow dolly or car carrier to your rental truck? Our how-to videos walk you through every step of the process. Loading guides – For household moves, learn how to properly load your truck with helpful tips and guides. 24/7 roadside service – Contact our 24/7 Roadside Assistance team, available around the clock to provide immediate support when you need it most. The app will also keep you connected with real-time information about the status of your request. Penske offers clean, well-maintained rental trucks of all sizes to best serve your needs. Visit us at pensketruckrental.com for more information. By clicking “Get,” you consent to the Terms of Use and Privacy Policy including access to our storage of performance and usage device and app related data for analytic purposes by Penske Truck Rental or its third-party providers. Contact Penske 1-844-847-9517

Ratings & Reviews

3.7

out of 5

68 Ratings

Lots of broken features
07/18/2024

Docmoore
3.6 Stars seems pretty high to me.The app is good at retrieving the basics of my reservation, but doesn't allow me to complete certain processes on my own time (upload drivers license and proof of insurance) even though it is a built-in part of the app. When I choose to manage my reservation, it auto-fills my last reservation from months ago even though it easily finds my current reservation linked to my account name and email. Seems like that could be a little better implemented. Finally, there are instructions at the bottom of my reservation page stating I should call if I need to change my reservation, but it doesn't list a phone number.Overall, the app is more functional than the Penske phone system and easier than using a web browser.
Lots of broken features
07/18/2024

Docmoore

3.6 Stars seems pretty high to me.The app is good at retrieving the basics of my reservation, but doesn't allow me to complete certain processes on my own time (upload drivers license and proof of insurance) even though it is a built-in part of the app. When I choose to manage my reservation, it auto-fills my last reservation from months ago even though it easily finds my current reservation linked to my account name and email. Seems like that could be a little better implemented. Finally, there are instructions at the bottom of my reservation page stating I should call if I need to change my reservation, but it doesn't list a phone number.Overall, the app is more functional than the Penske phone system and easier than using a web browser.
Corporate reservation
08/01/2024

Penske problem
We needed a high top to move a couch and 3 dogs 1 way from Tennessee to Texas. A box van wouldn’t suffice due to the dogs. I booked the van 2 months earlier through corporate, not the local guys in Knoxville. I called about a week before the pick up date and was assured that everything was good and the van would be there a day beforehand. Our party flew up from Texas to make the move. While she was on her way, Penske called and said the van wasn’t available but they could upgrade to a 16 foot van. (I couldn’t use that because of the dogs). As a last resort, we had to book a local u haul rental from u haul. She made the move. we had to fly to Texas and bring the van back. Due to this whole nightmare, we were out 500$ for a flight, fuel to return the van to TN and lost time from work. Local Penske’s response: Sorry, corporate doesn’t communicate well with local agencies. Moral of the story, if you book from corporate, verify locally. I won’t because I’ll NEVER call Penske again!
Corporate reservation
08/01/2024

Penske problem

We needed a high top to move a couch and 3 dogs 1 way from Tennessee to Texas. A box van wouldn’t suffice due to the dogs. I booked the van 2 months earlier through corporate, not the local guys in Knoxville. I called about a week before the pick up date and was assured that everything was good and the van would be there a day beforehand. Our party flew up from Texas to make the move. While she was on her way, Penske called and said the van wasn’t available but they could upgrade to a 16 foot van. (I couldn’t use that because of the dogs). As a last resort, we had to book a local u haul rental from u haul. She made the move. we had to fly to Texas and bring the van back. Due to this whole nightmare, we were out 500$ for a flight, fuel to return the van to TN and lost time from work. Local Penske’s response: Sorry, corporate doesn’t communicate well with local agencies. Moral of the story, if you book from corporate, verify locally. I won’t because I’ll NEVER call Penske again!
Honesty supersedes U-Haul by a mile!
02/16/2025

maxpwr1
We rented a truck from U-Haul in West Allis, WI and left sunglasses after we locked and dropped off the keys after hours. Went came back and tried to pick them u the next day; the manager and two workers denied ever seeing them. You can tell the look that all of them were lying.Rented trucks twice from Penske and experiences have been great!! In a few weeks, we will renting it again. No issues with them whatsoever. I also call 2-3 days in advance to make sure the truck is available.
Honesty supersedes U-Haul by a mile!
02/16/2025

maxpwr1

We rented a truck from U-Haul in West Allis, WI and left sunglasses after we locked and dropped off the keys after hours. Went came back and tried to pick them u the next day; the manager and two workers denied ever seeing them. You can tell the look that all of them were lying.Rented trucks twice from Penske and experiences have been great!! In a few weeks, we will renting it again. No issues with them whatsoever. I also call 2-3 days in advance to make sure the truck is available.
User Friendly
11/10/2021

Andipietro48
Super user friendly app. Quick and easy to use. Much better than using the website and so convenient.
User Friendly
11/10/2021

Andipietro48

Super user friendly app. Quick and easy to use. Much better than using the website and so convenient.

Thanks for using Penske Truck Rental App. We’ve made the following updates to give you the best user experience possible. What’s new : • Minor bug fixes

Version 7.3.0

12/17/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics