Nationwide Vet Helpline 4+

Nationwide Mutual Insurance

Designed for iPad

    • 3.5 • 17 Ratings
    • Free

Screenshots

Description

Vet Helpline by Nationwide is your trusted resource for 24/7 expert veterinary advice. Our experienced veterinary professionals are here to provide guidance on any pet-related topic, from general questions to identifying urgent care needs via chat or phone. The Vet Helpline is staffed by experienced veterinary professionals and includes access to experts specially trained in veterinary toxicology, including veterinarians who are board-certified in internal medicine (DACVIM), emergency and critical care (DACVECC), and toxicology (DABVT, DABT).

What’s New

Version 1.3

This update enhanced app personalization and chat features.

Ratings and Reviews

3.5 out of 5
17 Ratings

17 Ratings

kilgoretroutsalterego ,

Great idea but the app is terible

Have been waiting to get this service separately and was excited to see it offered a la carte. But the app is pretty bad - very slow loading, constantly requires you to re-login (and doesn’t let you save your login info in the app or using iPhone password feature), chats don’t save if you are waiting on hold and leave the screen. Overall, bad design and you get the feeling that they put very little resources into this. Feels like something from 2008. Unfortunate, because the idea is great and I would happily pay for it, but going to look for alternatives now.

Developer Response ,

Thank you for your feedback. We have shared your feedback with our development team at vethelpline@nationwide.com and we will look to improve this experience in future releases.

Branden Murillo ,

Needs work

This app is okay but it needs work, there isn’t anywhere to submit a claim and there also isn’t anywhere that I can find my insurance ID cards for all of my pets, I have to keep reverting to the website and even that isn’t working right now. I wish there was a way to find the ID cards so it would make it simpler and so I can remember which plan I have for them.

lalalachat ,

Its good but…

Its good to have app than keep going to the website. But sadly there isn't a create claim like the website and the last photo in the app description doesn’t come with the app. And I also wished there was a remember me so I wont have to type my username over and over. The app needs a lot of improvements.

App Privacy

The developer, Nationwide Mutual Insurance, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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