Description

Love to travel? From last minute weekend getaways to your summer vacation, our app is the best way to book your perfect place to stay.

FIND GREAT DEALS
• Our app unlocks instant savings with Secret Prices
• Save 5%* on selected hotels when you book the first time on the app with code MOB5
• Use our “Tonight’s Local Deals” feature for last minute bookings

GET REWARDED
• Collect 10 stamps, get 1 reward* night**
• Redeem your reward night just about anywhere!
• Extra travel benefits for Silver and Gold members at VIP Access properties

EASILY FIND THE PERFECT PLACE TO STAY FOR YOU
• Easily discover properties with our in-depth sort and filter options
• Our map view shows you the hotel location at a glance
• Read reviews from other customers
• Save your favorite hotels to compare between features & prices

FAST & EASY BOOKING
• Choose when to pay - either when you book or when you stay at the hotel
• Save your payment details for secure bookings & fast reservations
• Pay with Apple Pay®

POST BOOKING FEATURES
• Get access to our NEW TravelGuides after booking!
• Use Siri Shortcuts to quickly access your reservation details
• Get notifications to confirm your booking and for check-in

**The value of the reward night is the average daily rate of the 10 stamps collected excluding taxes and fees. You will not pay a fee when you redeem your reward night on the app. Account Summary Balance updates after stay has been completed.

*MOB5 T&Cs: Enter coupon to get 5% off your booking at a participating Best Price Guarantee hotel when you book your holiday on the Hotels.com app. You can’t collect or redeem Rewards nights when you use this coupon. You must pay for your stay when you make the booking. This coupon can’t be used for package bookings (e.g. with flights). Go to http://www.hotels.com/page/hotel-exclusions/ for a list of non-participating hotels. There’s a limit of one coupon per booking. It can be combined with discounted prices on Hotels.com but cannot be used with any other promotion on Hotels.com. Usual booking terms and conditions apply (see hotels.com/customer_care/terms_conditions.html) and all bookings are subject to availability. Hotels.com is the promoter of this offer.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.

What’s New

Version 13.1.1

We've updated our app to make it easier for you to get information about travel restrictions and change your plans accordingly. Please check back frequently if you have concerns about current or future bookings.

Ratings and Reviews

4.8 out of 5
1.1M Ratings

1.1M Ratings

Sir SAGE ,

EXPEDIA’S OFFSPRING

This is a good app. Of the many app options to make reservations for hotel stays, this is the app that I keep on the forefront. I like the idea of narrowing the availability of hotels down to the area that I’m located in & once the hotels are done for the area the app will begin to venture to the outskirts of your location. Any questions or concerns pertaining to the booking are included on attached pages like room facts, requirements, small secrets, etc. The only thing that’s missing per hotel page is the actual hotel phone number but that’s easy to find through your web browser. Overall I recommend the app to many of my friends. Customer service is good, the agents are patient & give their REAL names, & will stay on the line until all concerns are dealt with; they make sure you don’t hang up unhappy, for the most part. The things that are out of their control like deposit reimbursement, a manager or hotel staff that refuses to honor the booking, a hotel that has overbooked but it doesn’t show on the app, etc. is just that, out of their control. But that’s just 10% vs. 90% of the issues and concerns that they can control or change.

HTo0190 ,

Customer care

I was just about to give up on this app completely! I stayed 10 nights, and was not able to get my stamps for any nights. However, I decided to call and no one was able to help me after constantly being hung up on. Then I decided to try the help chat and after an hour and a half of non stop transferring from one department to another. As well as constant disconnections I was just furious. Then finally, I was transferred to another agent Christine Joy C. it showed up as on our chat, and she literally fixed everything in under 10 min. I don’t see why any of the other multiple agents I spoke to prior was not able to do what she just did for me. No one was able to answer a simple question. Honestly a simple yes or no would have been suffice after an hour, but instead gave me the run around. I hate writing reviews, and truthfully I would have given this app and customer care a zero star rating if it was possible, but because I was actually grateful for her assistance I give you guys 5 stars and I will continue to book through this app for future endeavors.

guineapig97 ,

False information.

I am 20 years old so booking a hotel is quite difficult since most places you have to be 21+. I like how in this app it tells you the min booking age. I go to book a 18+ hotel, everything is paid for, I drive 10 hours to the hotel, go to go check in and the min check in age is actually 21+ when it clearly stated on the app it’s 18+. I call customer support and it took 3 hours. The rep said he couldn’t find anything. I only talked to this guy maybe 30 mins out of the whole 3 hours. The rest of the time I was on hold. During this time I had time to drive around, get a coffee, look up another hotel that was walking distance of the one that I couldn’t check in to, call them and ask if they take 20 year olds, got it confirmed, and was still on hold. The guy said he couldn’t find one thing. So I told him I found something and that took forever to book. I check in to the hotel and the woman behind the desk says the same guy I worked with was not professional with her either and kept making her hold too! He told me there was only 1 room available, which happened to be a downgrade of what I had booked before. But when I go on the app to see what was available there was a room equal value to what I had originally purchased. So I wonder if he lied to me or if the app did again. Regardless I will never use this horrible garbage app again.

Information

Seller
Hotels.com, L.P.
Size
133 MB
Category
Travel
Compatibility

Requires iOS 12.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.

Languages

English, Arabic, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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