Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction.
Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.
DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet.
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go a piece of cake, or slice of pie or whatever dessert you’re into.
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.
SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.
GEICO VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. Just ask the GEICO Virtual Assistant.
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.
GEICO EXPLORE – AUGMENTED REALITY
With GEICO Explore, you can augment your world like a futuristic robot by customizing the types of places you want to see. Find gas stations or even your own car!
NOTE: To log into your account from GEICO Mobile, your GEICO policy must:
- Be an active auto or motorcycle policy
- Not be subject to other policy restrictions
NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection
Which dinosaur knows the most words? A Thesaurus. Happy National Grammar Day! Our update this week will have you searching for new words to describe something totally awesome.
+ Introducing....Widgets! You can now add GEICO Widgets for billing, roadside assistance, and our virtual assistant to your native app home screen.
Ratings and ReviewsSee All
Brian =BG= Gillooley
Geico has always had great customer service skills, but may I share an instance of their never ending commitment to providing 5 star customer service please?
I called Geico’s toll free customer service number and was pleased to be greeted from the other end by a young, confident, and friendly female voice who immediately introduced herself as Trudy, and then she promptly NAILED the pronunciation of my long, not as difficult as it seems, Irish last name, Gillooley. To summarize, because the details of the next hour and twenty nine minutes would take me DAYS to explain. Ultimately, Miss Trudy stayed on the phone with me while I was at my bank attempting to resolve an issue with paying my premium. When the bank said it was on Geico’s end, she REMAINED on the phone with me while I drove a mile down the street to the nearest Wal Mart to load cash onto a prepaid MasterCard, so my payment would be processed tonight and not cause me to be without coverage any longer. Super, SUPER friendly C Sat PROFESSIONAL! Trudy is solid proof that I made the obviously correct decision on coming back to Geico!
Thank You Trudy! And Thank You Geico! I’ll never be duped by other insurance company’s undeliverable promises again!
Not easy to navigate
My policy was about to be canceled because the expiration date on my debit card has changed. When this happened in June I updated the account for all of my bills and online purchases. Including Geico! I had assumed my bill was being paid automatically as it had been in the past and there’s absolutely no reason it should not have been. But I received an email that I was about to be canceled so I logged onto this app.I went to pay my bill and I noticed popped up that I must change the expiration date. Easy enough right? No no no no no no no not easy at all! I repeated this psycho about seven or eight times where it allowed me to change my expiration date and then I went in and clicked pay bill and it said the expiration date has expired change your expiration date and I played goofy again and again and again!!! I went to the settings but I couldn’t find payment methods. I finally found something that gave me the option of a credit card or checking account but not the option to change the expiration date on my debit card. Finally by random and I mean random not intuitive clicking and clicking through and clicking through I came to a page that allowed me to put in a new expiration date. My bill has been paid the entire process took me about 20 minutes. I gave you another couple minutes of my Saturday to write/dictate this message in hopes that you improve your system for other customers. Thank you
My mind is honestly blown. I called because of a incredibly minor error on our policy, my last name didn’t reflect my name change after getting married, and I wanted to make sure it matched my license. I called Geico’s number from the mobile app, due to me calling from the app all of my info was automatically available to the representative, SUPER convenient. There was no wait time (I known thats not always possible but I’m very happy about it) the representative was professional, knowledgeable, and quick. Most importantly he was in a fantastic mood, and really seemed to enjoy his job, from a customer standpoint this was my favorite thing about this call, it was so refreshing. He changed my last name to the correct name and sent out new Vehicle ID cards and I was off the phone within 3 min. I have honestly never experienced customer service this helpful and efficient!!!! I only wish I asked his name because if I knew it I would be calling Geico to talk to a manager to tell them how great this employee is! I am new to Geico, and all I have to say is so far so good!! Thank you so much for making this easy!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Search History
- Usage Data
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- 184.8 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- GEICO © 1996-2021
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