Description

New Iberia App. The Iberia experience, in your hand.


We have renewed our app to always be close to you: choose your destination; enjoy our wide range of fares; manage your Iberia Plus profile; complete your trip and save by booking hotel or car; access with your reservation to digital press and information of interest, free of charge; Check your balance in Avios and use them to travel ... And all, with our quality and service.


- BOOK YOUR FLIGHT


Choose the destination, date and rate that best suits your preferences; we have for all tastes. Store your credit card information and pay it on the most secure platforms quickly and conveniently.


- MANAGE YOUR RESERVATION


Access the My Trips section, view your reservation and have the details at hand. Change your flight if you need it; if it is an airlift ...


- DO CHECK-IN


Check-in and carry your boarding pass on your mobile or tablet; so you can see it even without an internet connection. Forget about printing, and forget about queuing at the airport.


- FOLLOW THE STATE OF YOUR FLIGHTS


Access the Flight info section and check the status of your flight, or the flight of another. Get updated information on schedules, last minute changes ...


- ACCESS IBERIA PLUS


Sign up and manage your profile in your Private Area: travel documents, credit cards, frequent passengers ... Take your Iberia Plus cards on your mobile and view them comfortably. Check your accumulated Avios balance with us or our partners. Enjoy discounts and promotions in restaurants, technology, leisure ... This is our exclusive loyalty program.


- APPLE WATCH

Our App Iberia, now on your Apple Watch. Manage your flight comfortably and have the most complete information always at hand: all your flight and airport data, last minute information, notifications when check-in is available... Download it now.

What’s New

Version 11.39.2

New update! In this new version you will find the following changes:

Upgrades

• Improvements in the results of Air Shuttle flights.

Ratings and Reviews

4.7 out of 5
21.8K Ratings

21.8K Ratings

q4 nt surprised ,

Can’t believe I’ve wasted over four hours trying to pay for extra baggage

It’s difficult to believe that I’ve spent over four hours attempting to pay for a checked bag, and still not knowing whether I’ve paid for it. If this is the type of service l can expect for the rest of my dealings with your airline, It’s impossible for me to believe that the flight is going to be run with any competent abilities perhaps I should purchase a lot of life insurance you’re not leaving me with a very good feeling of traveling with you folks

Michelle Vainutis ,

They Canceled my flights on the app!

After missing our flights on the 15th due to having to return home to pick up a Covid vaccination certificate, The Chicago Iberia staff was nice enough to put us on the next flights out. But they went ahead and marked our whole itinerary that was originally purchased as a no-show and now we are stuck in Spain and we do not have return tickets!!!! I have tried to call the one 800 number for days and I get absolutely no answer it just rings and hangs up on me after 20 minutes of being on hold!!! They do not even offer a online or application chat option!! so here I am stuck in Spain having to re-purchase return tickets home!!!! They have now scammed me out of almost $5000!! Never will I fly Iberia again!!!
How can your company put me on the next flight out but not even acknowledge my return flight tickets!!!!

thissuckstoo ,

Horrible Customer Service

After trying to check in over 10 times online for this flight, I called customer service for help as I was told when I booked my flight I would be able to pick my seat when I checked in 24 hours in advance of flight.

The first representative I got was David. He told me that the reason I was having trouble was because I was using my iPhone and Mac (Chrome and Safari) and that your check in process is not supported by those browsers!! WHAT?!? Wasn’t told that anywhere!!!

When he said He could not help me with my seat, I asked to speak to a manager. That’s where it got WORSE!

I got Michelle who told me I WAS checked in (how the hell did that happen?!) but that I had to ‘go to the airport to get a seat because I was already checked in?!!

I told her over 10 times I live in Cleveland and would not be able to get help there. She could not understand that I am on a separate itinerary to JFK from my home.
She was cold, uninformed, and kept repeating for me to go to the airport, which makes NO sense.

So, your check in process online and on the app is miserable and now I am going to have to wait to get a seat I was guaranteed to pick when I checked in.

Can you help before I board?
Caroline Barni
Confirm #: JZHGLN

App Privacy

The developer, IBERIA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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