Atlantic City Electric

Name: Atlantic City Electric
Rating: 4.6 (6881 reviews)
Author: An Exelon Corporation

Utilities

Free

6.9K Ratings
Ages

4+
Years
Category

Utilities
Developer

An Exelon Corporation
Language

EN
English
Size

166
MB

Atlantic City Electric’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

Ratings & Reviews

4.6

out of 5

6.9K Ratings

App
10/24/2022

Wish app would stay
The app will not continue to work on my iPhone 7. Every time that I go to use the app I have to reset the app like I’m a new person. It does have my information saved but Once I use the app I have to delete the app in order for it to work again next month. I don’t know if I’m the only person that has this problem but I’ve been just dealing with it. It’s annoying but the app works great it just doesn’t stay
App
10/24/2022

Wish app would stay

The app will not continue to work on my iPhone 7. Every time that I go to use the app I have to reset the app like I’m a new person. It does have my information saved but Once I use the app I have to delete the app in order for it to work again next month. I don’t know if I’m the only person that has this problem but I’ve been just dealing with it. It’s annoying but the app works great it just doesn’t stay
Training for staff
Aug 27

Gijayne2410
It makes no sense for different staff member It makes no sense for different staff members to give you misguided information about your bill an incorrect information about their bill and we, the customer wind up being out of money while Atlantic City electric keep getting rich! You need to send your staff back to training on how to conduct customer service and right complete and understanding notes for the next staff member who get your car will understand what the problem is because this is ridiculous to give the consumer mixed messages and you, the customer wind up being out of a lot of money while Atlantic City electric keep getting richer all of us us! You need to send your staff members back to training on how to conduct customer service because this is ridiculous
Training for staff
Aug 27

Gijayne2410

It makes no sense for different staff member It makes no sense for different staff members to give you misguided information about your bill an incorrect information about their bill and we, the customer wind up being out of money while Atlantic City electric keep getting rich! You need to send your staff back to training on how to conduct customer service and right complete and understanding notes for the next staff member who get your car will understand what the problem is because this is ridiculous to give the consumer mixed messages and you, the customer wind up being out of a lot of money while Atlantic City electric keep getting richer all of us us! You need to send your staff members back to training on how to conduct customer service because this is ridiculous
Great App
12/09/2020

Rathaken
I really like the app. Currently only use it to view my bill and statements. I wished my payment account would show up on the app like it does on the website (pc) version. I can only make the payments on my pc. Don’t want to have to add my account again on the app. Other than that, the features are pretty good and user friendly. Loving the updates and added features both on app and website. Keep up the good work 👌🏽
Great App
12/09/2020

Rathaken

I really like the app. Currently only use it to view my bill and statements. I wished my payment account would show up on the app like it does on the website (pc) version. I can only make the payments on my pc. Don’t want to have to add my account again on the app. Other than that, the features are pretty good and user friendly. Loving the updates and added features both on app and website. Keep up the good work 👌🏽
Constantly calling to get my bill corrected
03/01/2022

Fiery1125
I have two homes. The one I don’t live in from November to April I have to call monthly to get my bill corrected. I should only have to pay a connection fee, but I get charged $200 instead of the $6. If you could just get this right (reading a meter) you would have been a 5 star
Constantly calling to get my bill corrected
03/01/2022

Fiery1125

I have two homes. The one I don’t live in from November to April I have to call monthly to get my bill corrected. I should only have to pay a connection fee, but I get charged $200 instead of the $6. If you could just get this right (reading a meter) you would have been a 5 star