ComEd - An Exelon Company 4+
My ComEd Account On-The-Go
An Exelon Corporation
-
- Free
Screenshots
Description
ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:
· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
What’s New
Version 23.9.4
Minor bug fixes and enhancements
Ratings and Reviews
Nice but real time prices are not provided
Nice app but has a few shortcomings. It does not show real time pricing. A table shows prices for previous hours which does me no good. Also, an alarm notification is sent but only when prices are exorbitantly high. It would be better if I can set the threshold.
During times where storms are happening, the app interface changes to one where you can notify ComEd of an outage but all other functionality in normal app is disabled.
Developer Response ,
We'll look into this issue for you. Please send us a note at techsupport@comed.com so that we can follow up.
Needs to be more intuitive
Why make future-scheduling payments the default option? Every other app or electronic bill payment option with any other company sets the current day or next day as the default date when making a payment. This inconsistency with the norm makes no sense. When I use other apps or online bill payments, I don’t have to take extra steps unless I want to defer my payment to a future date. Here, when I just want to pay my bill now, I have to take extra steps to change the date to now.
Also, if there is an issue with the payment method (such as the wrong card expiration date in my case), you are not informed that it is declined right away. You receive a confirmation number as if it has been successfully processed, and have to follow up later to confirm if it went through.
The whole point of this app is to make it convenient to review and pay your bill quickly. By today’s standards, this app does not yet fully achieve that goal.
Developer Response ,
We'll look into this issue for you. Please send us a note at techsupport@comed.com so that we can follow up.
Can this App detect 1 Leg off 110 out?
My ComEd Smart Meter is a Dumb Meter in my opinion. Why? My Furnace needs two Legs of 110 to supply 220 to operate my Furnace. But my ComEd Smart Meter can only detect a Full Outage of 220, both 110 Legs. How many times do we lose just one Leg of 110? Well it happens more than you would want. It happened to my neighbor and me and ComEd checked both Smart Meters and Said their was NO Outage at either of our homes. But when it is zero degrees out side, only half your house has Lights on, Furnace won’t start, IS THIS APP GOING TO WAKE UP ComEd and tell them I really have a Partial Outage? This is 2022 and I would Love a Real Intelligent Power Meter and APP to Alert Me and ComEd about ALL Types of Outages (Partial and Full)!
Can you do that this Year ComEd????????
That is what I want for Christmas 2022 from ComEd! And yes I am a Stock Holder too!
I hope I don’t have to attend a Stock Holder’s Meeting to get this fixed!
Developer Response ,
In order to assist you better can you please provide us your name and contact information and we will be sure that the correct person gets in contact with you. Thank you.
App Privacy
The developer, An Exelon Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- EXELON BUSINESS SERVICES COMPANY, LLC
- Size
- 124.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.1 or later.
- iPad
- Requires iPadOS 14.1 or later.
- iPod touch
- Requires iOS 14.1 or later.
- Apple Watch
- Requires watchOS 7.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020 Commonwealth Edison Company
- Price
- Free