The SimpliSafe Home Security iPhone and iPad app lets you control your SimpliSafe security system from anywhere in the world.
Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. You can even watch and capture live video if you have a SimpliSafe camera.
Fixed a bug where unnecessary unsaved changes popup was being displayed when tapping X or exiting the camera troubleshooting page.
Addressed an issue on the System Status page where all camera’s showed offline if only one was offline.
Addressed the Warning Yellow Banner Displayed on Device Settings showing 0 wrongly.
Fixed a UI bug affecting Alarm settings on iPhone13 mini.
Ratings and Reviews
Year’s of being a customer
I’ve had all the major alarm companies for securing my home. They protected me from burglars, but no one protected me from their contracts. For usually $100 down; they will install a new system in your home. However, unless you’re an attorney and understand contract law and all that fine print, they still own that equipment, and it’s hard to get out of their contracts.
Since I went with SimpliSafe, I had to purchase the system outright. The good thing was that I owned the system and you don’t even need to pay anyone if money gets tight. It’ll be a great noise maker to scare away the burglars. Yet, I always pay the monitoring and interactive fees to protect my home and to be able to turn my system on or off with my phone while I’m away from home. You know, sometimes you forget to turn the system on before you leave. No problem, just turn on my smart phone, hit my app and hit the on button, and it’s on.
There are zero contracts as SimpliSafe does not use contracts. It’s just month to month and you can turn it off anytime you want. If you move, it’s your system and you just pull the detectors and control off the walls of your old home and tape them up at your new home. You can customize every detector to do different things. They really stand by their product. I hate all the other alarm systems, and I love SimpliSafe and won’t even consider leaving them.
Great Customer Service!
I’m a 71-year-old female who is NOT “handy”. I actually doubted I would be able to set an alarm system up myself, as advertised, but the price was right, and I liked the fact that I could just purchase the elements that I needed with no contract, at half of the monthly rate that I had been paying to ADT, so I dove in and ordered. The packaging was excellent with very detailed and clear instructions - no “techno-speak”. I must admit being very surprised at how simple it was to set up. I had a couple of questions during set-up and I called their customer support for help. I did not get stuck on hold, but rather got to speak to someone right away, which is very rare when calling anyone’s customer service dept! The gentleman who answered the phone had such a cheerful, happy tone of voice, and he clearly guided me through the little steps I had missed, which went very quickly and easily. I really like the fact that I can operate it through my cell phone and not have to run back-and-forth to a box on a wall, and I also have a fob to carry on my keychain. I realized I had forgotten to set a duress passcode, so I called last night and a woman (equally friendly) guided me through it in seconds. I can’t say enough great things about this customer service. I’ve only had my system for a few days, but so far I am very happy with it. Highly recommend this company.
Exceeded my expectations
I’m an Engineer, so I was a little concerned that it might be overly simplified in order to keep setup straight forward, when In fact, it’s just the opposite. The basic configuration allows for a very simple setup that will satisfy 95% of the users. For those that want to fiddle with it, you have the option to modify operational parameters on a sensor by sensor basis. For example, The non monitored wired alarm I also have had problems in my garage, forcing me to purchase a sophisticated PIR/radar detector. I installed the SimpliSafe motion detector in that location and set it up to only send alerts to me instead of alarming the system. That allows me to gain confidence with the location before taking it live. That’s just one example of the flexibility you’re afforded.
I’m also impressed with the monitoring speed. I moved one of my motion detectors, and wanted to verify it’s performance so I put the system in test mode. My phone rang almost instantly, couldn’t have been more than 2 seconds, and to my surprise it was the monitoring company informing me that they received a test signal. They stayed on the line explaining test mode options, and thanked me.
Customer support has always been easy to reach, and extremely helpful as I delved into some of the features that very few people will ever get into.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Other Data
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- SimpliSafe, Inc.
- 81.9 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2020 SimpliSafe Inc