iPhone Screenshots


For those potholes, damaged street signs, and other local problems that need attention, the Memphis Click 'n Fix mobile app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. Report all variety of issues such as street maintenance, street light issues, damaged trees, parking meters, and others. Residents can track the status of reports they or other members of the community have submitted.

What’s New

Version 5.6.0

Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors

Ratings and Reviews

4.3 out of 5
63 Ratings

63 Ratings


311 app

Very easy to use and user friendly but the results are extremely questionable. I receive a lot of “case closed” responses when the problem hasn’t really been resolved.

Elvis Presley pothole ,

Pothole on Elvis Presley Road (51)

I have not completed a claim due to all the nice folks in Memphis who tell me it’s a waste of time. So, I just want to share my view of what we as tourists experienced last night upon just arriving into town. We left our hotel on this road heading south and within one block, we experienced a shock when our car dropped into a hole. Sounded like it broke in half. I called the local police to report our misfortune and was told they would mark the hole. A nice man at Marlowe’s helped install the donut tire. Never did see the hole get marked, but we watched as car after car hit this hole. We also stopped to try to help a woman by the side of the road, also with a flat tire from this hole. Never did see that the hole was marked, but this morning on our shuttle to Graceland, we saw the hole was filled in with asphalt. Thank you Jesus! BUT, my real question is, why would the road in front of Graceland be in such a state of disrepair? Don’t us tourists leave enough money in this area for a decent roadway?! Certainly, Graceland pays adequate taxes for a smooth road ensuring its visitors a problem-free vaca! This really leaves a bad taste in our opinion of Memphis. We have spent half a day now at a tire dealer waiting to get us a tire. BTW, we just bought new tires before we left on this trip! The influx of steady customers this afternoon makes me wonder how many are here due to your glorious potholes?! Thank you Memphis 311 for ruining the start of what was supposed to be a wonderful bucket list trip to Graceland. 😖

TaDa underReview ,

Disrespectful and Overlooks real Memphians’ complaints

Post and post for help to no avail. Several caring Complaints closed with no resolution. This app is a joke that is simply Not Funny at all. Next, they rudely stop you from posting a complaint until they review and revise what you are complaining about. Would do better sending. News cam for exposure. Trying to make Memphis a better place, but the real issues are covered up. Unprofessionally awful in many ways!


City of Memphis
39.1 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
© 2008-2019 SeeClickFix, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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