JennAir 4+

Love My Jenn

I’m so pleased with this range. I’ve been using it now about a month and its performance has been great. The burners and duel burners and give you just the right temperature. Cooks very evenly. It’s a beast. Four separate grates look indestructible. And they are high so it’s easy to see your flame size. It’s definitely professional, very easy to keep clean and you’ll want to keep this baby clean. It’s too beautiful to let it get built on crud. The oven is spectacular. The sliding racks are a dream—what I always wanted. They make baking, roasting, broiling so much fun and I’ve noticed it’s staying clean and not splattering much. Finally the app, you may have to contact JennAir to get it connected unless you’re advanced in setting up complicated wifi connections. I saved the directions in My Notes on my phone. The app itself could use some improvements but it works for the most part. I’ve had some issues with cook time and it does take some getting use to but now I’m a pro at it. Remember cook time will turn off the oven after it times out. But Kitchen timer works like a regular timer. Gotta go now, the app just let me know the oven is finished preheating. Love this beautiful gem. You will too.

Never Jenn-Air again

I thought I was treating myself to a special stove. The top burners turn on if you lean against the front briefly. The broiler is feeble. The 3 oven racks are best used one at a time, or the fit is too tight. Setting the oven temp is touch and go for it to start , usually requires turning off and on several times, but you never know. Now we have a flashing amber light and noise— which means service is required, the oven won’t work. It’s Sunday evening, no help from Jenn-Air or the usual repair shops. Noise all night long, or shut down electric on the circuit breaker.

Man of the house says junk it.

Can’t manage basic functions and timers

It’s unfortunate that we did not read the reviews here prior to purchasing an entire suite of JennAire appliances for our kitchen. Nevermind that the back order on our fridge has been pushed month over month, the controls for our range, dishwasher, and convection microwave could not be clunkier. I’ve never had appliances where an instruction manual was required to operate basic functions.

Without a simple timer on the range, the app becomes an important component in a basic cook. The app is ABSOLUTELY TERRIBLE. To say it’s confusing wouldn’t do it justice. Trying to set a simple two step cook was not possible due to bugs. The time and temperature options kept resetting to defaults. After giving up on programming a multi-step cook, we reverted back to physical controls on the range, where the start button flashed continuously without starting the oven. Back to the app... we finally managed to start the oven from the app, but there is no clear way to tell what the current temperature setting are.

These appliances look great, but are literally the least functional we’ve ever owned or used. Incredible that the could be so bad at these price points!!

Developer Response ,

Hi NewBBQGuy, we won't accept anything less than perfection and neither should you. Please use the 'Give Us Feedback' option on the mobile app after logging in (in Settings) to 'Report this bug' so we can analyze the situation specific to your appliance and your mobile app. Once our analysis is complete, we will reach out to you directly.