Lexus 4+

Connect to your Lexus

Lexus, a Division of Toyota Motor Sales, U.S.A.

Designed for iPhone

    • Free

Description

At Lexus, we aim to revolutionize how you can use technology to get the most out of your ownership experience. Stay connected to your vehicle wherever you go, giving you convenience and accessibility with the Lexus app.
Log in or register and unlock the potential of select vehicles (1) with Connected Services such as:
Remotely start/stop your vehicle(2)
Lock/Unlock your doors(2)
Find your local Lexus Dealership
Schedule maintenance at your local Lexus dealership
Roadside assistance,
Find your vehicle's last parked location,
Owner's manual & warranty guides, and more!

Stay connected to your vehicle and start experiencing convenient features available on the Lexus app.

(1) Available services vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start the engine in an enclosed space or if occupied by a child). See the Owner's Manual for limitations.
*Features may vary by region, vehicle, and select markets.

What’s New

Version 2.5.1

At Lexus, we constantly strive to make our app more user-friendly so you can easily stay connected to your vehicle.

*Features may vary by region, vehicle, and select markets.

Ratings and Reviews

2.4 out of 5
2K Ratings

2K Ratings

DanaLaTrece ,

Ok…when it works

I truly don’t use the app very often because it never seems to operate the way it should when it should. I’m due for maintenance. I get the calls from the dealership informing me I’m do for maintenance. But in the app, it shows that I’m up to date. I know I’m due for my oil change and 40k mile maintenance, but it doesn’t show that.

The app did notify me that the car doors were unlocked. However, I go into it to lock the doors and it tells me that it can’t complete the request. And don’t get me started on the remote start feature. That was one thing my husband was excited about when he purchased the vehicle for me…that I could use the app to start the car from in the house when it’s cold or inclement weather. I’ve had the car for like 2yrs now and only been able to use the remote start a handful times…with fingers left over.

It wasn’t until I came on here to write a review and see the rating that I get why I’m having issues…it's simply just not the greatest made/functioning app…which is unfortunate. I would love to love the app as much as I love my car…but…at this point, that doesn’t seem likely.

dmfelice ,

App needs help!

This an update to my prior review, below. You would think the Lexus app couldn’t get worse, but it has! Unfortunately, the app does not connect to the vehicle as soon as you open the app. If you open the app, and then try to play audio, such as from LiveXLive, you get a message that the Lexus app is not connected. This leaves you searching around within the app trying to find out how you could get it to connect. Ultimately, you’ll find a button labeled “App Suite-Connect your accounts”, but pressing this button does nothing (in any event, all my accounts were connected previously ). After my initial review received an email with a number to Lexus to discuss the problem. When I called the number menu item 1 was for “road service, Lexus app, and enform”. When you select menu item 1, it automatically connect you with a road service provider. Not good news. So, I think the bottom line is, forget the Lexus app. It’s hopeless. Luckily, you can still connect your phone through Bluetooth without using the App Suite.

I purchased a certified 2018 GX. I was pleased to find that I could listen to LiveXLive through the Enform app. Then, the Lexus app replaced the Enform app and the trouble started. When listening to music the connection cuts out repeatedly. Sometimes when it does connect, you get no sound. It seems like it freezes up repeatedly. It really makes the experience somewhat frustrating and using the Enform suite pretty useless.

Developer Response ,

We'd like to get a better understanding of how you're using the Lexus app. Please give our team a call at 1-800-255-3987 so we can assist you.

Angry End User1234 ,

Fixed for now

The app recently updated and the UI has changed some. The only issue I had with the new UI is how delayed the info is. I have a plug in hybrid and the old UI was very up to date with charge state of the car while charging. Now it’s very delayed and is off by up to 10% of what the charge state of the battery actually is. Also this Updated Master Data Consent agreement popped up, but it will never let me accept it. So at the moment the app is completely unusable. If they could get the app working and have consistent updated information for charge state it would make the app useable again. I’ll change my review if another update comes out and they get these issues fixed.

Update: they must have made some changes on the back end as the app hasn’t had another update, but my complaints have been fixed. The charge state now loads up in a reasonable amount of time and is showing current data not 20min old data. Much more responsive now as well. Seems like it could still use a few more minor improvements to get the app and info to load up in a more timely manner, but for the most part the app is at least usable in its current state for all the normal functions a person would need.

App Privacy

The developer, Lexus, a Division of Toyota Motor Sales, U.S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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