Description

Toyota app was developed to provide a convenient way to stay connected and informed about your vehicle.

The Toyota app supports 2010 or newer Toyota vehicles and for Hawaii customers, 2018 or newer Toyota vehicles.

• Owner’s Manual & Warranty Guides
Access to your owner’s manual and warranty guides at your fingertips.
• Dealer Locator
Login to the app and search for the closest Toyota Dealer and save your preferred dealer for future reference.
• Service Scheduling
When it is time to schedule your next service appointment, the app can assist.
• Roadside Assistance
In the event you need Roadside Assistance, login to the app for Roadside Assistance contact information.

Toyota app also supports Connected Services on select 2010 or newer, for Hawaii customers 2018 or newer capable vehicles. Sign up to activate, or manage your vehicles Connected Services.

• Remotely start/stop your vehicle.
This feature lets you remotely start your vehicle to warm or cool the interior based on the last climate-control settings.

• Lock/Unlock your doors
Not sure if you remembered to lock your vehicle? Now you can remotely lock and unlock your doors and receive confirmation.

• Find your parked vehicle
Locating your parked vehicle just got easier. Vehicle Finder uses the map on your smartphone to guide you to your vehicle's last known parked location.

• Guest Drivers Alerts and Notifications
You can set predetermined driver privileges by activating the Guest Driver Profile in your app.

• Vehicle maintenance alerts and health reports
You can now check your maintenance alerts and see your vehicle’s health status with the touch of a button.

• Drive Pulse
Drive Pulse encourages you to improve your driving habits.


(1) Available services vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.

What’s New

Version 1.1.17

- App improvements
- Performance improvements
- Bug fixes

Ratings and Reviews

3.7 out of 5
8.6K Ratings

8.6K Ratings

Thickbass ,

Basic features work well, but it doesn’t update properly

Definitely still some work to be done on the app. I love being able to remote start my Highlander Hybrid from a half mile away, inside a convention center, hotel, whatever. But, once started, the timer counts down, and it continues to say the vehicle is running if the timer runs out, or you go out and open the door, etc., and the engine shuts off. Really big disconnect! Also, not happy that the engine shuts off when the door opens. It doesn’t matter if it’s hot or cold outside, it should continue to run. Make the safety feature trying to put it in gear without the fob present, not opening the door. That’s a very poor choice, since you can’t remote start without the doors being locked.

Also, when remote starting in cold weather, I love that it retains the seat heater settings, but I can’t see any way to turn on the front or rear/side defrost systems, and those settings are NOT retained, when the vehicle is shut off. It’s a very odd and unfortunate series of features, and it was particularly obvious who disjointed this system is, today, when my car was covered in ice and snow, warmed up 10 minutes, then shut off just before I got outside. My phone said it was still running, the front windshield was not defrosted, but my seat was warm when I got in.

The dev team needs to work on this some more with engineering and turn this into a much more logical set of options.

Developer Response ,

We regret to hear of your experience, and we'd like to help improve it. Please use the In App Feedback function within the Toyota app to provide us the necessary information to assist in troubleshooting your concern or contact us directly at (800) 331-4331 (Monday-Friday 7am-7pm CST, Saturday 7am-4:30pm).

TDoggit68 ,

OK but…

I have a 2018 Camry XSE. Bought new 3 years ago. For 95% of the time the remote start function ($8/month) has worked fine. The problem is when there is a problem. Today, I cannot log in to the app. Call the support number. After 10 minutes of wasted time providing every piece of information possible, a nice lady says “oh, Sirius XM provides the support for your vehicle now”. I assume this is because it’s now over 3 years old and they push off the “used” fleet to SXM as they would handle enrollment and free trial on a used car newly purchased. I know this is not good. To no one's surprise, the Sirius XM rep is clueless. Instructs me to get in the car to reactivate. I explain to her it’s not a problem with the car, it’s a problem with logging into the application that has worked for years. I doubt she owns a Toyota or has the app on her phone. She gives me the first number I called so I’m put in a circle. I don’t bother. Usually, these things work themselves out on Monday morning when I suspect the nerds come back to the office and realize there’s been a problem all weekend. Reset some things and I can then log in again. This is typical of every time I’ve had an issue with the remote start function. Horrible support from people that probably have no idea what the app they’re supporting even looks like.

HoneyB4myself ,

Pay for features that they will cancel and keep blaming you

I’ve had the remote service since day one I bought a 2019 Toyota Camry xse. When my free trial ended I opted to do the month to month for the services which is $8 ok fine after a few months or so I saw where they charged my card for $80 which is the yearly price well I didn’t choose yearly so they refunded me gave me a free 3 months and I started back at my $8 again here they go charging my card $80 again well this time they couldn’t so so it canceled my subscription so I said ok I don’t care but the feature is nice and why not use it if you pay extra for this so months go by bc I’m still mad. I went in again and opted out for monthly bc it clearly ask do you want monthly or yearly went great and low and behold after 3 months again they tried to charge me $80 again so I call in the phone for over 45 mins only to be told they had something happen to their system and they would refund me my $8 and give me my service back so I would see a charge and then a refund seems I still paid for it twice smh I’m not paying for a year service and I may get rid of my car and your not gonna give me any of my money back for a paid for subscription I swear I may just switch to Honda I’m so over fighting with Toyota my car was purchased brand new and I can’t even fully enjoy it. I’m so livid!!!

Developer Response ,

We can only imagine how disappointing this must be for you. This is certainly not our idea of the Toyota Experience. Please give us a call at (800) 331-4331 (Monday through Friday 8am - 8pm EST, Saturday 9am - 7:00pm) to provide us the necessary information to assist in troubleshooting your concern.

App Privacy

The developer, Toyota Motor Sales, U.S.A., Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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