Please download the NETGEAR Nighthawk App for all NETGEAR WiFi routers [except WNDR3400, WNR2000 or older router models].
Please download the NETGEAR Orbi App for all Orbi WiFi Systems.
The NETGEAR genie app supports:
• Cable modem routers
• DSL modem routers
• WNDR3400, WNR2000 + other older router models
For a list of supported products, please visit here: https://kb.netgear.com/24686/Which-NETGEAR-home-router-models-can-I-manage-using-NETGEAR-genie-app?cid=wmt_netgear_organic
The NETGEAR genie app is an easy way to manage, monitor, and repair your home network--from the palm of your hand. While on your home network, the NETGEAR genie app allows you to access router features with your mobile device. You can access the following router settings using the NETGEAR genie app: wireless settings, network map, Parental Controls, guest access, traffic metering, MyMedia, and more.
• Easily control your home network through the genie dashboard
• Stream music and video files anywhere in your network from your smartphone or tablet
• Securely connect smart phones and tablets to your home wireless network with a QR code thanks to EZ Mobile Connect
The NETGEAR genie app does not work if your mobile device is connected to the router’s guest network.
The NETGEAR genie only works when your mobile device is connected to a NETGEAR router that is in router mode, not in access point mode.
The NETGEAR genie app does not work with a wireless extender or repeater.
The NETGEAR genie app currently does not support IPv6. If IPV6 is enabled, logging in to the router using the genie app will fail.
Refer to below link for supported router list:
Download the latest NETGEAR genie app for Cable & DSL Modem Routers, WNDR3400, WNR2000 and older WiFi routers.
For other NETGEAR WiFi routers download the NETGEAR Nighthawk App. For NETGEAR Orbi WiFi systems download the NETGEAR Orbi App.
Ratings and Reviews
For the Naysayers...
My network is a 1st rev Netgear WNDR 3700 with a WN3000RP network extender. I am running an iPhone 6S with iOS 12.1.3 and my app just loaded and logged into my network in about 8 seconds. If you are having problems, first I suggest shutting down the 47 apps running in the background. (Yes, I do tech support and often see apps when I’m helping people with their iPhones that were opened years ago and never closed.) Perform a COLD BOOT, on your phone to completely clear RAM and try again. (Google the correct way for “hard” or “cold” boot on iPhones, as the process changes with the rev of the phone.)
That said, I love this app because it makes checking and doing basic troubleshooting of my network quick and easy without having to use a computer to access the administrative functions on router and extender. Four star rating instead of Five Stars because I would like to see more of the legacy support in the administrative (computer desktop) dashboard built into the app.
I know technology moves on, but Netgear supporters hang on to our equipment as long as we can. Help us with the legacy products!!
Okay, but needs improvement.
The network map should be a list. It’s annoying how devices will go in a different order all over the screen and I’d have to look around the screen instead of going from up to down. Plus, all devices, including blocked devices, should always be shown. I’ve blocked my little siblings’ devices for bad behavior, but unblocking devices is almost impossible on the app if you don’t even see the device listed. It’d be nice to see devices that aren’t currently connected to the WiFi either, so that if they did something bad at school, I can just block their WiFi once I get home instead of waiting and forgetting.
Parental controls is helpful though. Don’t want the kids going on social media when they should be studying or doing homework online.
Reboot router is nice. I don’t have to get up every time the router acts strange. It’d be nice if it was faster though.
This app is one of the reasons I bought the netgear C3700. The app features made it very desirable considering I could control what devices can connect & block when necessary. Well the app takes forever just to log in, the even longer to load any of the features such as the network map if it actually does load. Also if you “pause internet” on one of the devices on your network, that device disappears from the map...now how do I un-pause internet for that device if it’s not showing? Tried accessing the internet again from that device and will not connect and doesn’t prompt the network to show the device. So I now have devices that I cannot get back on my network. Also my neighborhood had an internet outage and when the internet came back on the genie app only shows the device which I have connected to genie on the network app despite the fact that 2 other devices are connected. I also should ad that the netgear C3700 is not as great as all the reviews claimed. The old xfinity rental never gave me problems, but since buying this one (to save on my monthly xfinity bill), I can’t even get WiFi in my bedroom, in an 800sq ft apartment, with only a hall way in between the router & my bedroom.
- NETGEAR, Inc.
- 109.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- © 2015 NETGEAR, Inc.
With Family Sharing set up, up to six family members can use this app.