NorthShoreConnect makes it easier than ever to take charge of your health care, simplifying how you communicate with your care team, schedule in-person or virtual visits and access your medical records.
NorthShoreConnect is available to our patients, with the latest features.
The app provides you with these features:
• Schedule or manage appointments with physicians and other healthcare providers
• Find urgent care, hospital and clinic locations
• Book a virtual video visit
• View your medical records and lab results
• Find a physician
• Send a secure message to your physician
• Request prescription refills
• Receive text and e-mail alerts with appointment reminders and completed test results
• Access your COVID-19 digital vaccination card and proof of other vaccinations
• Check in for appointments
• Pay bills
• Manage multiple accounts for your entire family
• HealthKit enables you to log your health and activity in Track My Health
Ratings and Reviews
NorthShore Connect Review
I find North Shore Connect to be a great way to connect with my doctors and their staff and receive an answer to a question, or check on test results, and make or confirm an appointment. I do however, find logging in an issue. NS Connect is supposed remember my password; it does not. If I type a letter or number incorrectly to log in, it often doesn’t let me correct it, but only to use a new password. I seem to have an easier time using my iPad than my iPhone. There are days I give up and use my cell phone instead, since many new passwords are not accepted. If logging in can be made easier, than NS Connect would be used more frequently. I have spoken to friends and family and they too have this issue. North Shore Connect does not remember my face any longer and I can change my password constantly, but I cannot change my face. Very frustrating!
I’d give it 0 stars if I could
For YEARS I’ve been waiting for their programmers to WAKE UP! Do they even use their own app? This is only 1 example: Recently I was asked to fill out a rather lengthy pre-visit questionnaire. When I reached the end I was to verify my identity by putting in my birthdate. The format indicated was MM/DD/YYYY. The area where you entered information was auto filled with today’s date of JUN 01, 2023. Strange, the formats are not the same. Still I clicked in the area to complete the information. A calendar popped up. You are forced to use the calendar to go back DECADES to fill in your birthdate. You cannot fill in a numerical birthdate. And when you finally arrive near your birthdate…. There’s no DATE. Only the month and the year are possible to select. Ok… So you select that. It plugs in the month and year (eg. JAN 1973). Then the systems says basically. Sorry this isn’t you and deletes your information from the questionnaire. Then for an even bigger laugh the systems reminds you in a few days you still need to fill out the questionnaire. This is only one example of the disasters we’ve experienced from their “programmers.”
The day of the Personal Touch is gone!
I guess I’m somewhat old fashioned, but I would still like to talk to the doctor when test results indicate that there are new significant health concerns, instead of receiving cryptic messages through the app containing misspelled words, medical terms that require Googling and warnings like “URGENT- see the first available cardiologist!” Imagine getting that message and having all weekend to sit around and ponder it because the phone lines are closed until Monday!
A simple 5 minute phone call saying “here’s what we have learned and here’s what we need to do next” should still be the norm when circumstances merit it. Maybe once they figure out how to bill for it, the personal touch will make a comeback.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- NorthShore University HealthSystem
- 122.7 MB
- Requires iOS 15.5 or later.
- Requires iPadOS 15.5 or later.
- iPod touch
- Requires iOS 15.5 or later.
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- Age Rating
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