NorthShoreConnect 4+

This app has improved, but my biggest issue is that I need to be connected to WiFi to log into the app, if I’m just in my cellular network, the log in spinner just keeps spinning. As soon as I’m on WiFi, I can get it. I feel that my personal cellular network would be more secure than a shared network.

Otherwise, most of the features I use are in the app now.

I guess I’m somewhat old fashioned, but I would still like to talk to the doctor when test results indicate that there are new significant health concerns, instead of receiving cryptic messages through the app containing misspelled words, medical terms that require Googling and warnings like “URGENT- see the first available cardiologist!” Imagine getting that message and having all weekend to sit around and ponder it because the phone lines are closed until Monday!
A simple 5 minute phone call saying “here’s what we have learned and here’s what we need to do next” should still be the norm when circumstances merit it. Maybe once they figure out how to bill for it, the personal touch will make a comeback.

Everything from billing to electronic copies of paperwork, results, follow ups, “homework”... It takes the guesswork out of everything. To be fair, I give credit to the doctors, too, who see results from a separate visit at a different location and follow up with a note acknowledging they’ve seen it and providing more insight or assigning additional tasks/appointments within the app. It relieves a lot of stress and minimizes personal legwork and time chasing information down.