This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information.
Literally every time I have to use this service I have to call corporate and get my account reset because it is absolutely terrible. I just spent over an hour on the phone and they weren’t able to fix it and weren’t able to fix it. I had to get a supervisor on the phone And after an hour they finally were able to fix it. They forced their service attendance to rush you through their system as fast as possible and hang up on you without verifying that you’ve actually completed what’s required to have your account work
Useless app
Danny1794
The new apartment complex I moved into, uses this worthless service, coming from the Luxor services which is by far so much better and their customer service is great. I get packages and no notifications, trying to contact customer service takes ages, the app crashes and I can keep going on and on but it pointless since nothing will be improved just judging by all the 1 star reviews.
OPT OUT, DO NOT USE
MGBeags
Terrible system. I continually get random “welcome” emails from the app with a new user name and pin. I think I’ve been randomly given 6 or 7 new usernames and pins. Also, most of the time the delivery driver is not able to access the system so your packages get returned as “delivery attempted,” or “unable to deliver.” Spare yourself the pain and opt out so your packages get delivered directly to your apartment or front door.
Package held Hostage
Yawn1738
First and only time I will be using this service. They make you pay $10 to activate your account, I have yet to do so until my first package arrived. I now cannot add my credit card and my package is being held in the storage containers. I don’t have access to my own package and the website and app will not take my credit card to activate my account.
- Upgraded the application to target the latest iOS versions.
- Added support for vacation mode.
- Added support for contacting customer support via phone or Email from the mobile app.
Version 1.2.6
The developer, Package Concierge, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Package Concierge Inc
Size
135.9 MB
Category
Utilities
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
