Do you remember when you learned to brush? Neither do we! It turns out, most people don’t brush properly.
Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the app, you’ll receive personalized insights and guidance as well as tips to improve your brushing habits. That helps you achieve a healthy mouth and a confident smile.
Please note you must have a connected toothbrush to use the app. By connecting to the app, you’ll also receive the latest updates to your brushing experience.
With our most advanced toothbrush – Sonicare 9900 Prestige -- the app works in harmony with your brush to access the full range of benefits, including:
- Real-time guided brushing to brush your best.
- SenseIQ to sense and automatically adapt your brushing style.
- Auto-sync to update without your phone nearby.
Your Sonicare app experience will vary depending on which toothbrush you own and where you live:
- 9900 Prestige – SenseIQ, mouth map, personalized guidance and tips.
- DiamondClean Smart and FlexCare Platinum Connected – mouth map with position guidance and missed area notifications.
- DiamondClean 9000 and ExpertClean - SmarTimer and brushing guides.
In the Sonicare app:
Real-time brushing guidance
The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. This coaching helps to ensure consistent, complete coverage, every time you brush.
The Dashboard connects to your Sonicare toothbrush to collect your brushing habits. Each day and week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health.
Automatic brush head reordering service
Never run out of replacement brush heads again. The Sonicare app monitors your brush head’s actual usage and the brush head reordering service automatically delivers replacements, right when you need them. The brush head reordering service is currently available in the United States, United Kingdom, Germany, France, Spain, Italy and Japan.
Connect with Apple Health
We heard you! You can now link the Sonicare app to the Apple Health app. When you do, you can track your brushing habits along with the rest of your health data, so you can set goals and be in control of your personal health.
We regularly improve the app for you. With this version, you can:
• Easily continue with your real-time guided brushing if interrupted
• Enjoy improved syncing of your brushing history to the dashboard
• Take advantage of performance enhancements and bug fixes
Ratings and Reviews
Good but could be so much better
The app often does not recognize where in the mouth you are brushing. For example, in touch up, where the zone inside is yellow, I am brushing on the inside, yet the app is highlighting the outside area that is already a clean white. I can appreciate if the device does not think that I have brushed adequately, but when it does not register that any brushing has taken place, it is quite frustrating. Called technical support and went through a series of resets with no improvement. They then sent a new handle (under warranty), but still having same issues. It is a great concept and very good incentive to good oral care, I just wish that the bugs could get sorted out! Firmware and app are both up to date...
This is an update to previous review. The solution to my problem was found in another review—-the toothbrush must be level for the feedback to the app to be accurate. The only way to achieve this is to have the phone mounted in front of you on the mirror. My husband’s Oral B toothbrush came with this mount, which he does not use. It works like a charm and should be part of the package when buying the brush along with instructions to mount the phone and keep the toothbrush level! I would give this 5 stars, if the mount were included.
Overall good, but needs many refinements
Ultimately, this app does exactly what it’s supposed to - provide paced brushing routine to help achieve a better clean and market other Sonicare products to the consumer. My gripe is that this app seems like an afterthought rather than a priority to the brand. Firstly, it has been almost 6 months since the release of the iPhone X and yet, there has been no update to the user interface to complement this device.
Next, from my experience with my DiamondClean 9700, it seems that there is only communication in one direction (brush -> app), not the other way around. When everything goes according to plan, the usage of the app is clean and polished. The issue is when completing a touch up - the app will day “All Done” but the brush will continue a regular cleaning without a care in the world what the app thinks. Also, why doesn’t the whitening cycle allow for extra cleaning? Once it’s done, it’ll complain about missed spots but provide no way to retouch these areas. This could be fixed if the app could control the brush.
Finally, I wish there was a way for the brush to log cleanings when the app isn’t open and then transfer that information on the next app connect. I’m not sure if it’s a memory constraint within the brush, but having offline logging would be great for those times when it is inconvenient to go grab the phone.
Needs improvement to be truly useful
This app is good but it has the potential to be so much better. The biggest issue I have with it is that the “tips” really have absolutely nothing to do with the user’s behavior. I got this brush in September and started using it in the middle of a week. The first week I started using it I started on a wednesday. That means that since then, the only “tip” I ever get is it says I only brush my teeth once a day and it shows my average at 1.4 times a day….because on week one I didnt use it the first three days. In other words, IT NEVER UPDATES based on user feedback. That part is a big fake….it is trying to make you think it is updating based on the user’s use…but I have brushed my teeth two even three and four times a day since that first week and yet the “tip” shows me that I should brush my teeth more than once a day and the average has never updated past 1.4 times (based on that first week). I even attempted to reset the data and that proved impossible. The tips seems
to only be there to make you think its monitoring your individual behavior but it isn’t…its just there to capture data and sell brush heads. I wouldnt have an issue with that if it was accurate but the fact that it’s inaccurate makes it pretty lame. The app should definitely be improved.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Philips Consumer Lifestyle, B.V.
- 161.8 MB
- Health & Fitness
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Arabic, Czech, Dutch, French, German, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Ukrainian
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
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