Reloadable Target Circle Card 4+

Just received the reloadable card and am quite excited seeing that I shop at Target bi-weekly. As I activated and reviewed the site, one major issue has arisen… Adding Funds. Seems like a simple fix that in this technological age, I could transfer funds from my bank account or debit/credit card, something. I have found that there is a reloadable app, but I have to pull out cash, take said cash to Target, get a barcode and then add the cash??! Whyyyyy so much work?

Can we please work on this? Please!!!! Thank you!

Glad to hear you are enjoying your RedCard Account! There are many ways to add money to your RedCard Reloadable Account. You can transfer funds from your external checking or savings account by initiating a transfer from your bank account into your RedCard Account, setting up a direct deposit is free and helps get your paycheck up to two days faster, add money from a check using the mobile app, add cash at any Target store location using the barcode reload feature in the mobile app, or request money from another accountholder. Our customer care team is always ready to assist you at 833.840.4332 with any questions.

This is a very bad experience with me calling support. I’d called them on Sunday to let them know that I’ve try so many times to reset my password. I’ve kept getting the message..we have emailed you the link to reset your password. I’ve kept check my email but I didn’t received anything from them. So they unlocked my account then transfer me over to another department to update my email. They told me …it won’t be updated until 72 hours later. So I’d called back on Wednesday which is 72 hours…the customer representative told me that I will receive an email to change my password. She said later tonight…I should receive something. So I’d called back Thursday..I’d still couldn’t get in..I’d still didn’t receive my link to reset my password. They’re telling me another 48 hours. So I ..I told her to just close my account since they can’t help. I asked to transfer me to a manager and she hung up on me. My suggestion for this card..they’re going to keep extending their time to update the email address. You still can’t get access to your online account. For any reasons why your email account isn’t receiving emails…it’s going to take quite some for them to help because they don’t know exactly when it will work. I’m done using this card because they cannot help me to receive the link to reset my password.

We take your feedback very seriously and are always looking to improve your experience. Please send an email to Mobile@app.targetcirclereloadable.com and provide contact information where we can reach you, along with a brief description of your issue, and we will be happy to assist you further.

UPDATE: Offers to help troubleshoot further are hollow. I already spent 45 minutes trying to “troubleshoot” only to be told that it’s not their problem. I will NOT be calling. The fact that the “bank” backing them is not recognized by ADP or another established bank speaks volumes. This is 100% not trustworthy.

I was having trouble getting the Target Reloadable “bank” information to take with my bank so I could transfer money. My external bank said the routing number isn’t valid and they don’t recognize the “bank” name associated with the card - RED FLAG!!! After 45 minutes support said my only option was to mobile deposit a check or to go to a store and load cash. I no longer have checks because no one takes them. The whole point was for me to use this ONLINE so now the point is completely moot. A 5% discount to go to the trouble of going to a store, withdrawing cash from the ATM and then loading cash to the card is not worth it. I’m basically out of luck and will be closing my account.

We’re sorry to hear you are having difficulty linking your Target Circle Card Reloadable Account to your external bank account. We would appreciate the opportunity to better assist you with your troubleshooting efforts. You may email us at Mobile@app.targetcirclereloadable.com with your contact information or contact Customer Care at 1.833.840.4332.