ADP Run 4+

It is easier for me to run payroll on the app, than their website! So far the app has worked great. I’ve run 2 payrolls and it’s easy. I can do it from home or wherever I am. It doesn’t do all functions (some things you have to go to the website) but it runs payroll quick and easy. I can also see past payrolls easily.

Thank you for the feedback and your time!

Unfortunately it completely does not work for my case. I have 3 companies that I need to switch between, and when I sign in it asks me to choose one of the 3 companies, then when I do it asks me to sign in again, but once I sign in again I'm right back to choosing one of the companies. It's an endless loop.

So I try to go into a browser to log in, and alas, as soon as you try to sign in on a mobile browser, it automatically transports you to the App Store and wants you to download their app that doesn't work! Wow.

Completely useless to me until this issue is fixed. I'm sure it will be a 5 star app when this issue is resolved, but unfortunately due to the circumstances I am going with 1 star since I literally can't to anything until I'm sitting at a PC.

Hello, we now have a newer version of the app that should address your issue. If you're still having trouble, please let us know so we can work with you further. Thank you, DS.

ADP run is smooth and seamless when on a desktop but the app is lacking. Our main issue is we cannot see who is clocked in at any given time which makes managing and communicating with employees impossible. On the browser you can view this info from the “who’s in today” which is great. PLEASE make this a mobile feature. It’s also nearly impossible to view schedules by day so if I wanted to see who is working any given day of the week I’d have to sift through each employee to see when they are working. It feel like we are completely lacking control when not able to easily accessing basic timekeeping info.

Hello, we apologize for any frustrations with our app, but we're committed to helping you get the most out of RUN. Our team would appreciate the opportunity to connect with you to address your concerns. Please email us at adp.ios.feedback@adp.com with details of your experience and username. We look forward to hearing from you. Thank you, DS.