Samsung Family Hub 4+

Everyone loves the basic concept and features. It’s a great start but take it to the next level. I’m disappointed that the note taking and such has been removed from the mobile version and there’s no family hub app with separate profiles. My kids and I were really looking forward to that. We use shared calendars as a family. I’m happy I can sync my Google calendar but as another user said, I would really love to meal plan sitting down or in the car or wherever I can from my mobile device. At least the shopping list is available in the mobile. Just think that many things that can be communicated amongst family members should be shared on both the appliance and on a mobile device. Memos, To-Do lists, chore charts, etc. partner with other app developers if needed. This hub has the potential to replace the family information center by allowing the user to be very detailed in all aspects and while there will be users that don’t use half the features there are many of us that will.

Hi Cristy, thank you for your feedback. We appreciate the time you have taken to share with us. Even though it is not always easy to hear, your feedback is extremely valuable. Please contact us with a detailed description of the issue at (https://familyhubcare.zendesk.com/hc/en-us/requests/new) so that we can look into it.

We’ve had it for a week now and we are very happy with it. Touch screen is a lot of fun. Three most useful features are the to do list, shopping list and the calendar sync with our phones. Weather app needs to be updated and not having sports in the morning brief is criminal! When it comes to recognizing food the expiration dates it gives don’t make a lot of sense all the time and it’s kind of a hassle to have to log all your food into the fridge so we probably won’t use it. I hope more apps get included down the road to allow us to get more use out of this and make us have a reason to purchase more Samsung products down the road.

Hi, we are glad that you like our app. We will surely take your feedback and for any further assistance on the product
kindly write to us at (https://familyhubcare.zendesk.com/hc/en-us/requests/new). Thank you!

The mobile app is useful for uploading photos to the fridge, and I can imagine the lists would be useful for some families, but I can’t believe the meal planner functionality isn’t available in the mobile app. I don’t want to have to stand at the fridge to type in our meals for the week. It would be easier to go back to the old school approach of writing it down somewhere in the kitchen. Since I order groceries from my phone, I’d like to keep my meal plans in the Family Hub app so I don’t have to transfer the information for the family to see.

The few other tools in the mobile app are the fridge inventory feature, which is so unreliable it’s comical, and the calendar.

While we’ve enjoyed the refrigerator, the app hasn’t been very useful to us. I hope they’ll add more available functions in the mobile app some day.

Hi, thanks for sharing your feedback. We’re sorry for the inconvenience caused to you. We would need to speak with you to better understand the problem you encountered. Please contact us at (https://familyhubcare.zendesk.com/hc/en-us/requests/new). Thank you!