Samsung Family Hub 4+

Samsung Electronics Co., Ltd.

    • 3.8 • 527 Ratings
    • Free

iPhone Screenshots

Description

The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN 4.0 Software version and below.

For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be found within the Family Hub device card
- Food related features like View Inside, Recipe Recommendation, Meal Planner, Shopping List, and Food List can be found within the SmartThings Cooking Service

(The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN 6.0)


The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking

[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos

What’s New

Version 5.0.6

Bug fix.

Ratings and Reviews

3.8 out of 5
527 Ratings

527 Ratings

Cristylee1977 ,

Please develop this more!!! So much potential for organizing the family

Everyone loves the basic concept and features. It’s a great start but take it to the next level. I’m disappointed that the note taking and such has been removed from the mobile version and there’s no family hub app with separate profiles. My kids and I were really looking forward to that. We use shared calendars as a family. I’m happy I can sync my Google calendar but as another user said, I would really love to meal plan sitting down or in the car or wherever I can from my mobile device. At least the shopping list is available in the mobile. Just think that many things that can be communicated amongst family members should be shared on both the appliance and on a mobile device. Memos, To-Do lists, chore charts, etc. partner with other app developers if needed. This hub has the potential to replace the family information center by allowing the user to be very detailed in all aspects and while there will be users that don’t use half the features there are many of us that will.

Developer Response ,

Hi Cristy, thank you for your feedback. We appreciate the time you have taken to share with us. Even though it is not always easy to hear, your feedback is extremely valuable. Please contact us with a detailed description of the issue at (https://familyhubcare.zendesk.com/hc/en-us/requests/new) so that we can look into it.

Sexybutts ,

Hope there is more to come

We’ve had it for a week now and we are very happy with it. Touch screen is a lot of fun. Three most useful features are the to do list, shopping list and the calendar sync with our phones. Weather app needs to be updated and not having sports in the morning brief is criminal! When it comes to recognizing food the expiration dates it gives don’t make a lot of sense all the time and it’s kind of a hassle to have to log all your food into the fridge so we probably won’t use it. I hope more apps get included down the road to allow us to get more use out of this and make us have a reason to purchase more Samsung products down the road.

Developer Response ,

Hi, we are glad that you like our app. We will surely take your feedback and for any further assistance on the product
kindly write to us at (https://familyhubcare.zendesk.com/hc/en-us/requests/new). Thank you!

BamSam234 ,

Not very useful

The mobile app is useful for uploading photos to the fridge, and I can imagine the lists would be useful for some families, but I can’t believe the meal planner functionality isn’t available in the mobile app. I don’t want to have to stand at the fridge to type in our meals for the week. It would be easier to go back to the old school approach of writing it down somewhere in the kitchen. Since I order groceries from my phone, I’d like to keep my meal plans in the Family Hub app so I don’t have to transfer the information for the family to see.

The few other tools in the mobile app are the fridge inventory feature, which is so unreliable it’s comical, and the calendar.

While we’ve enjoyed the refrigerator, the app hasn’t been very useful to us. I hope they’ll add more available functions in the mobile app some day.

Developer Response ,

Hi, thanks for sharing your feedback. We’re sorry for the inconvenience caused to you. We would need to speak with you to better understand the problem you encountered. Please contact us at (https://familyhubcare.zendesk.com/hc/en-us/requests/new). Thank you!

App Privacy

The developer, Samsung Electronics Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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