Getting your haircut is easier than ever when you check in on the Supercuts mobile app. With it, you’ll be able to check in ahead of time at your preferred Supercuts hair salon, choose your arrival time, and even pick your stylist. The Supercuts app offers one-click access to your favorite salon, an easy-to-use salon finder, and shows estimated wait times for the Supercuts hair salons near you. You can also check in a guest, click for directions, and get reminders before your haircut check-in time.
The Supercuts app offers optional account registration for a more personalized app experience. Stay in the know with the new message center, and turn on push notifications to receive updates and reminders to check in for your next haircut at a salon near you.*
Plus, once you’ve created an account, the app remembers your preferences, so your Supercuts experience will be easier than ever. Download the app today and see how simple and convenient getting a haircut can be. With the Supercuts app, you'll always be ready to go.
* Continued use of GPS running in the background can dramatically decrease battery life.
This hotfix contains a crash fix a small percentage of users were experiencing.
Thanks for using the Supercuts check-in app. We’re listening to your feedback.
Ratings and Reviews
My daughter my husband and I love to go we go to the one in Oswego I see Danielle and she is awesome knows exactly what I want when I come in. My 12 year old daughter will only see Sydney she only does a thinning since her hair is so thick and is a dancer and she takes her time to make sure it is perfect for her and nice and thin and trims it if it needs it done. My husband only goes to Sydney he is a very fussy man never also anyone touch his beard everyone messes it up and she is the the only one so far that has ever done a perfect job. The app is perfect I can check to see who is working how long of wait and schedule my appointments for that day and not have to wait for hours there yes sometimes maybe few extra minutes but that’s not there fault
Poorly maintained. Needs lots of work.
As a stylist at a Supercuts, I have guests tell me that the app isn’t working MORE than when it is working. They either can’t find our location (never shows up on the map), or it wouldn’t allow them to check in at all, it’s never outside of business hours or during a wait longer than 45 minutes either so there’s no reason they should have this issue. I also think that the developers need to include more than just a haircut as a service selection for our guests. It is extremely frustrating when someone checks in and we see just a haircut on our end, come to find out they actually want a full head of highlights or any other time-consuming color service that we are not aware of and aren’t quoting a correct wait time for the in-store guests waiting. There’s a MASSIVE time difference between a haircut and a color service. If we see ahead of time that they are already planning to get color done, it allows us to see and quote a more accurate wait time. We’ve had this issue for as long as the app has been out and we constantly are being asked why we don’t have more service selection options. PLEASE PLEASE PLEASE!!!!! FIX THIS ISSUE!!!! It is beyond frustrating. Half the time I don’t even recommend the guest to use the app because the wait times they are seeing are inaccurate half the time. I just tell them to call the store instead.
Developer Response ,
Hello, we would love to have a deeper dialogue with you regarding your concerns. Please email firstname.lastname@example.org so that we can assist. Thank you.
Appointments are confusing
The appointment function is very difficult to understand. If I try to check in before I head to the salon there is often not a time slot for a longer amount of time than the wait says. Most of the time I just select the soonest time and then head to the salon anyway where they mention that I am early and then people who checked in after I checked in online are taken back for a haircut before I am. It is also confusing in that if I am 5 min late for that “appointment” I am put on the list again as if I am just checking in and people who arrive after me are taken back before me. I have sat angrily waiting for 30 to 45 min before when the initial wait on the app said 0 minutes! I have lived in other cities where great clips are nearby and used their app to check in and it is so simple. You just check in and then you have an hour to get to the salon and when you get their you are right in line where you would have been if you had been in the salon when you checked in. My suggestion would be to drop the appointment feature. Either way I am actively looking for a place nearby to go to because this has happened too many times.
Developer Response ,
Thank you for sharing your feedback. We are sorry to hear that you have run into problems with salon staff taking other guests before you when you get to the salon. Our Customer Service team would love to hear more at 1-800-737-3535. Thank you again for your feedback.
With Family Sharing set up, up to six family members can use this app.