Ticketmaster－Buy, Sell Tickets 4+

besides one other app, Ticketmaster is what I use for buying concert tickets whenever a favored musical act of mine is performing in town nearby where i live. Unlike other sites like live nation, Ticketmaster is trustworthy. It is easy to set up an account on the app as well as customizing made profiles. it is useful for storing purchased concert tickets as well as the receipt, not to mention listing all the updated health guidelines for certain venues due to COVID-19. Another thing about Ticketmaster that I think is pretty cool is the ability to leave a review on a certain music event that has previously been attended too. ive never had a bad experience w/ using the Ticketmaster app. i wish i would of known more about Ticketmaster back when i did have a bad experience with buying fake tickets and having to re-purchase valid ones. The only other pro i have left to add w/ the others ive mentioned already is that if subscribed to receive emails from Ticketmaster, the app is usually on point w/ updating accounts to notify signed up members about nearby shows depending on their profile’s saved locations as addresses on it there.

So, I log onto Ticketmaster to purchase 2 tickets to an upcoming concert. Find the show no problem get the tickets I want no problem. When it comes to placing the order it says, you must log on to use express checkout payment method. Oops on me, forgot to log on. So I log back on and ‘Place Order’ and it tells me the same thing. Okay. Let me close the browser and delete all cookies because the website is dumb. Did all of that and try again. Sign into my account and go to ‘Place Order’ still the same error.
Okay maybe I’m an idiot. Let’s try from the phone. Go go onto the app, where I’m signed into my account, see the show I want to purchase tickets for. What do you know?? Clicked the show I want and it just gives me a blank white screen for 15 minutes.
Alright so know I have to attempt to speak to customer service. I click through everything and when I get to the Contact Us page there’s numerous ways to attempt to contact them, email, letter, live chat, numbers for already purchased tickets, and a Call Us section. Do you think they left their customer service number under the Call Is section??? Nope they did not. So onto of all the extra money I have to spend per ticket, their website and app does not function properly. If you can stay away from ever using this monopoly to purchase tickets.

In the end I created a fake email so I could log on and purchase my 2 tickets. I guess if you want everything to work just keep making fake emails.

First off I understand that every company is having staffing shortages. With that being said, I typed in Monster Jam into the search bar, it came up, I chose my seats, & paid. Immediately after I paid, it came up that I have my tickets for Monster Jam in Ohio. Ok, well…….. I live in Indiana. Yes, I chose the wrong event. I would think that if the same event, on the same day, & at the same time they would make sure you knew which event you had chosen instead of everything being in “fine print” until after you hit the purchase button. I even purchased the insurance. I immediately sent an email and pretty quickly received one back saying do not send another email because it will mess everything up and blah blah blah. So I wait two days and hear nothing on what I can do. So my only other option is to “sell” my tickets through Ticketmaster, hope someone purchases them as well as taking a “hit” on what I paid because Ticketmaster has to make more money off of me, & then purchase the correct tickets for where I live because the event is in 2 days and I have to make sure I have tickets to this event. There’s no phone number to Ticketmaster. Everything has to be done over email and then it’s just a waiting game. So so so AGGRAVATED!!!!!!