Ultimate Kronos Group's UKG Pro mobile app delivers instant and secure access to relevant employee information and tools. Managers can make informed decisions and take immediate action with real-time data synchronization.

Employees can quickly access their personal HR and pay information, communicate with coworkers, request time off, and more. The UKG Pro mobile app makes it easy for managers to respond to employee requests with the ability to receive push notifications.

Download the app now and stay connected at work, in the field, and on the go.

Please note, the UKG Pro mobile app is only available to authorized customers of UKG Pro.

What’s New

Version 2.34.0

This release contains bug fixes and UX enhancements.

Contact your HR department for login instructions and a list of enabled features prior to downloading. Please note that access to UKG Pro's mobile app and features within are only available to UKG Pro customers. We regularly update our app to bring you app improvements and new features.

Ratings and Reviews

4.4 out of 5
7.3K Ratings

7.3K Ratings

between rocks ,

Works only on or employee platform. Will not work for multiple jobs

I use this for my position at one of my several on call jobs at hotels and parks in the Orlando area.
These places all use Kronos for payroll timekeeping and you keep track with this app.
My issue is it will not allow to interchange these 4 different places to track time, pay or sign documents or check schedules.
I constantly have to stay on top with managers, as I cannot run more than 1 employer. Cannot load multiple apps for other jobs and have tried to erase one address to put another to see if that works…and it does not….this was when it was Kronos.
Is there any possibility to list other employers and scroll to one you want to use. I know others with several on call positions in same dilemma.

JonBurkett07! ,

Connection / never works

I never write reviews but this app is just horrible I just had to share to hopefully get this issues resolved. And after reading all the reviews it’s still the same issue! The app never connects, consistently can never connect to the server, or save punches! I just started a new company and they require us to use this app to clock in and out for work and lunch. But just like every review here I have to hope the app will connect on time or login correctly or even connect to the server! I have to login before my start time and keep it open in hopes it will be functional for me to clock in on time. And as far as lunch I spend majority of my lunches battling logging in or making sure my lunches save! Every week I have to email my manager to correct some punch whether something didn’t save or I couldn’t login to punch in on time! As a new hire that makes me look incompetent! Come on developers I know I’m not the only person experiencing this issue as it’s been addressed here in the reviews for over a year now! I write this because I’m forced to use this horrible app otherwise I would not be here! Please fix your app!

Developer Response ,

Thank you for reaching out, we are eager to research this for you. Will you please share your support code so that we can investigate? You will see 'Support' at the bottom of the screen when you open the app. Click on this to show your support code. Then, click 'COPY TO CLIPBOARD', paste into an email, send to Thank you!

jacoba16 ,

App Rarely opens out works

I’ve been using this app just about everyday for work since May and it will allow me to sign in maybe half the time. I’m constantly having to ask my superior fix my time sheets because the app doesn’t want to work correctly. He’s annoyed and tired of changing it all the time, and I don’t blame him.
I’m TIRED of seeing the same two messages when I try to log into the app - “No company servers available” and “we’re having trouble connecting to the sign in server”. This happens literally at least half the time I try to sign into the app in order for me to “Clock in” or “Clock Out” of work. It’s come to a point that I have to pray that my app will work properly. This shouldn’t be the case, especially if y’all had any competent coders and programmers.
However, WHEN IT DOES WORK, I do like the UI of the app and how it’s organized. But again, the app rarely even works in the first place. It’s literally become a joke within our company because it’s known to be UNRELIABLE.

Developer Response ,

We have updated the app on our end to improve this functionality and apologize for any inconvenience you may have experienced. We kindly request you update the app to ensure you can successfully login. Please update your review to let us know about your new experience or email us at with any questions. Thank you!

App Privacy

The developer, The Ultimate Software Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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