UKG Ready 4+

I love this app for several reasons. First off I know my schedule and don’t ever have to worry about forgetting when I work. Which is amazing if you forget to look at the paper schedule and don’t want to call work to see when you work again. Secondly you can fix and time issues you have right then and there. If I forgot to clock in or clock out. I just simply put a note onto the day the that needs to be fixed to have my time correct. Also I see how many hours I actually worked for the week to ensure my checks are accurate.

Geolocation feature is always broken. Worked fine for a while now not working at all. Never had issues before this week. Manual over ride for most of the punches. Or time clock if your store still has them. The location has caused me to miss some paid time because it took to long to work and had to file a grievance. Does not time clock round but is supposed to. Will bring this up with union as it is denying us pay. It use to honor these rules. The app is confusing to use most of the time even after the learning curve. Time off requests not always seen on managements end is frustrating. Especially when you know most are always guaranteed. The app seems to go down a lot and everyone scrambles to input missed punches to get paid on time. Our store has had to file a couple union grievances because it went off line so much we did not get paid. When you go to punch some times it selects one for you even though you did not select it. So you get to go i to the correction place and it still wont let you correct the error. The program has issues and is frustrating to use. Entering vacation is confusing and there is no tutorial on it. When calling out sick there is no way to enter a request to let the managers input sick pay. I hate to say it but kronos at least worked. This is new and full of bugs and issues. Have had issues of schedules ghosting then reappearing or not registering i am there and it doesnt let me punch in.

The easy clock-in feature on the app’s homepage is useless. If you tap it, it requires you to enter in the password you created since Face ID is not an option at this point. That wouldn’t be so bad, except the app’s password requirements are beyond ridiculous. You will never remember your password. I’ve been forced to write it down. I leave it permanently posted in our shared office on a white board. All my coworkers have theirs written down too. Seriously, the password requirements are that bad where we’re forced to write them all down for ease of use. Face ID is only an option to log into the app. If you want to clock in that way, you have several counter-intuitive screens to tap thru before you can create a time punch. Horribly inconvenient when you’re trying to clock-in with seconds to spare. Another issue is the forced two-factor authorization that locked me out of the app. You frequently have to authorize your app, adding more time to clock in. This app could be easy, but the security is over-kill. My banking app is easier to use. I’d rather have an old fashioned punch card system than use this system.