UPMC Health Plan 12+

Health insurance access 24/7

UPMC Health Plan

    • 4.6 • 3.4K Ratings
    • Free

iPhone Screenshots

Description

This mobile app is for UPMC Health Plan insurance members only. Not a member? Learn more at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient, on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claim details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Track your steps with Apple Health app integration and check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.

What’s New

Version 22.4

We've added the functionality to single sign on to RxWell app, and we've implemented other minor app enhancements and bug fixes.

Ratings and Reviews

4.6 out of 5
3.4K Ratings

3.4K Ratings

KDB 5Stars ,

Chat

Person was very efficient and understood everything I asked. Provided me with all the answers needed to every question .KDB5 Stars

Ltnn197942 ,

Can't log in

Spent an hour, after setting everything up, trying to log in. Kept sending me back to the app's log in page. Decided to look at the reviews. Wow..this has been a problem with this app back, so far, for two year and you still haven't fixed it!?!? For shame!! I'll be deleting the app and just using the website. I'll also let my insurance agent know so he can inform a his customers and stop recommending downloading the app. Get you stuff together! Your customers deserve better service than this!

Developer Response ,

Hello! Thank you for your feedback and I am sorry that you are having trouble logging into the app. I have shared this with our teams and our developers are actively working on addressing these login issues.

DVT Prone Mom ,

Very disappointed

Loved when they previously used MyChart app and I could email my doctor and check test results without having to log into a computer. Was wonderful to be able to access it during my lunch hour because we are not allowed to use company computers for personal business. Now I have to wait until I get home and most doctor’s offices do not take calls after 4:00 when you have questions. What should be made easier is not.

Developer Response ,

Thanks for leaving your feedback! We definitely understand wanting to connect with your doctor virtually during the workday. Though the UPMC Health Plan app is specifically for insurance related features like checking your claims status or accessing your member ID card, you are still are able to message your doctor on-the-go using the MyUPMC mobile app for patients! We hope you give that a try and that it will help provide a solution to your issue.

App Privacy

The developer, UPMC Health Plan, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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