iPhone Screenshots


This mobile app is only for UPMC Health Plan members. Not a member? Learn more at www.upmchealthplan.com.

Convenient on-the-go access to your health insurance and wellness plans. Whether you need to chat with a health coach or forgot your member ID card for your doctor’s visit, this app has you covered.


- View member ID cards for you and your family, and email or fax them to your provider directly from the app.
- Verify current plan coverage for you and your family.
- Use live chat and secure messaging to connect with Member Services.
- Check the status of your claims, and see your FSA balance.
- Search for doctors, dentists, hospitals, and wait times at UPMC urgent care centers.


- Chat with a health coach to help improve your lifestyle.
- Track your steps with Apple Health app integration and check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn more about your health.

What’s New

Version 19.2.2

Bug fixes to login experience

Ratings and Reviews

2.2 out of 5
47 Ratings

47 Ratings

MandyLeigh4 ,

Hard to Live Chat

When trying the live chat I can’t see what I am typing. The text box stays at the bottom of the screen and is covered by my keyboard so I can’t see when I’m typing until I close my keyboard. Other than that I haven’t had any problems with the app.

Developer Response ,

Thanks for your feedback! We are currently working on fixing this issue, and we hope you'll give it another try when we do.

DVT Prone Mom ,

Very disappointed

Loved when they previously used MyChart app and I could email my doctor and check test results without having to log into a computer. Was wonderful to be able to access it during my lunch hour because we are not allowed to use company computers for personal business. Now I have to wait until I get home and most doctor’s offices do not take calls after 4:00 when you have questions. What should be made easier is not.

Developer Response ,

Thanks for leaving your feedback! We definitely understand wanting to connect with your doctor virtually during the workday. Though the UPMC Health Plan app is specifically for insurance related features like checking your claims status or accessing your member ID card, you are still are able to message your doctor on-the-go using the MyUPMC mobile app for patients! We hope you give that a try and that it will help provide a solution to your issue.

cntry82txn ,

This app doesn’t work! I will rate it better when it is fixed!

So my company is using this provider to conduct a health challenge with monetary rewards. The app promises to link your iOS health data to a step tracker on the providers side in order for that data to be automatically counted in my company’s health challenge. Every time I try to enable this setting in the app it just gives me an error and tells me to try again later.


UPMC Health Plan, Inc.
34.2 MB
Health & Fitness

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2014 UPMC Health Plan, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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