Xactimate

Name: Xactimate
Rating: 4.6 (7888 reviews)
Author: Xactware Solutions, Inc.

Business

Free

7.9K Ratings
Ages

4+
Years
Category

Business
Developer

Xactware Solutions, Inc.
Language

EN
+ 3 More
Size

379.5
MB

Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration across Xactimate's online and desktop platforms and the Xactware family of products. *Some features, such as generating reports or downloading price lists, require internet or 4G access. For customer support, visit the eService center.

Ratings & Reviews

4.6

out of 5

7.9K Ratings

Delay
08/13/2023

PincheGomez
The Five Star’s was a mistake. I meant to hit three. When I upgraded to the pro version in order to get the desktop version, I was hoping to see faster response, but it seems like an online experience, because there is a three second delay between the time that I choose an item and the time that it registers. at first, I thought it was my older Windows machine, so I brought a brand new Dell XPS with all the bells and whistles an extra ram that really did not do the trick when I tried it on a virtual windows on my Mac and still, there are delays. I would stick with the XPS but apparently you haven’t upgraded it for the latest windows machines because it crashes constantly and I’ve had at least three chat sessions where you guys took over my computer and spent several minutes trying to resolve it, but none of them could. it’s very frustrating when you try to write up a large claim and half of your time is wasted, waiting for the machine to catch up.
Delay
08/13/2023

PincheGomez

The Five Star’s was a mistake. I meant to hit three. When I upgraded to the pro version in order to get the desktop version, I was hoping to see faster response, but it seems like an online experience, because there is a three second delay between the time that I choose an item and the time that it registers. at first, I thought it was my older Windows machine, so I brought a brand new Dell XPS with all the bells and whistles an extra ram that really did not do the trick when I tried it on a virtual windows on my Mac and still, there are delays. I would stick with the XPS but apparently you haven’t upgraded it for the latest windows machines because it crashes constantly and I’ve had at least three chat sessions where you guys took over my computer and spent several minutes trying to resolve it, but none of them could. it’s very frustrating when you try to write up a large claim and half of your time is wasted, waiting for the machine to catch up.
Mouse Support
11/13/2024

0310macfreak
First off I want to thank Xactimate for making a great app. There’s still some hang ups with logins at times and resetting the password happens more often than it should. This app runs better than running it on our windows machine and I hope that someday a Mac version will be released.I have 1 critique that it’s possible the developers weren’t thinking of when they built the app. I almost was able to switch our entire company to Xactimate on iPad. What’s lacking? Mouse support. Not that a mouse won’t work. It works flawlessly. When you’re drawing a job the only way to move around the screen is the Apple Pencil or your finger. This works amazing on job sites. However I would prefer when I get back to the office to connect the iPad up to my 4k screen and use a mouse and keyboard. I can draw and do everything else with a mouse. But to zoom or scroll around a drawing I gotta lift my finger up to do it. The M4 ipad is more than powerful enough to do everything else. Personally I find it quicker to draw with an Apple Pencil or with a mouse and keyboard at the office more than AR.No I’m not the guy taking a mouse and keyboard to a job. But sometimes the plans get sent over by the homeowner in pdf. In that instance mouse and keyboard all day would be great. If I need to go to another job I can grab the iPad and run. It’s really the perfect platform for this. Thanks guys! If you need clarification on what I’m talking about feel free to reach out to me.
Mouse Support
11/13/2024

0310macfreak

First off I want to thank Xactimate for making a great app. There’s still some hang ups with logins at times and resetting the password happens more often than it should. This app runs better than running it on our windows machine and I hope that someday a Mac version will be released.I have 1 critique that it’s possible the developers weren’t thinking of when they built the app. I almost was able to switch our entire company to Xactimate on iPad. What’s lacking? Mouse support. Not that a mouse won’t work. It works flawlessly. When you’re drawing a job the only way to move around the screen is the Apple Pencil or your finger. This works amazing on job sites. However I would prefer when I get back to the office to connect the iPad up to my 4k screen and use a mouse and keyboard. I can draw and do everything else with a mouse. But to zoom or scroll around a drawing I gotta lift my finger up to do it. The M4 ipad is more than powerful enough to do everything else. Personally I find it quicker to draw with an Apple Pencil or with a mouse and keyboard at the office more than AR.No I’m not the guy taking a mouse and keyboard to a job. But sometimes the plans get sent over by the homeowner in pdf. In that instance mouse and keyboard all day would be great. If I need to go to another job I can grab the iPad and run. It’s really the perfect platform for this. Thanks guys! If you need clarification on what I’m talking about feel free to reach out to me.
Crash Test Dummy
09/14/2023

Doncore 3000
I don’t think this mobile version is ready for release yet. We definitely shouldn’t have to pay extra for the privilege of Beta testing a program with this many bugs. I was pretty excited about the AR-Sketch feature because it could help save so much time. I used it on 5 claims in one week and every one of them failed. The App would crash while in the middle of the sketch causing me to start over. It crashed once after getting back to the desk and when I restarted it 70% of the sketch was gone. I foolishly tried it on a large commercial building and when I got back to the desk I spent more time fooling with the weird misaligned walls tan it would have taken me to just do it the old fashioned way. I sketched out a 2 story Townhouse that looked great when n I finished it on site, but when I uploaded it to the desktop none of the rooms were connected, and every room from the two crashes while I was there showed up. So now I have a jigsaw puzzle to work on. We should be getting paid to work out the bugs not the other way around.This is definitely in the Beta phase and it definitely shouldn’t cost that much while performing this bad.
Crash Test Dummy
09/14/2023

Doncore 3000

I don’t think this mobile version is ready for release yet. We definitely shouldn’t have to pay extra for the privilege of Beta testing a program with this many bugs. I was pretty excited about the AR-Sketch feature because it could help save so much time. I used it on 5 claims in one week and every one of them failed. The App would crash while in the middle of the sketch causing me to start over. It crashed once after getting back to the desk and when I restarted it 70% of the sketch was gone. I foolishly tried it on a large commercial building and when I got back to the desk I spent more time fooling with the weird misaligned walls tan it would have taken me to just do it the old fashioned way. I sketched out a 2 story Townhouse that looked great when n I finished it on site, but when I uploaded it to the desktop none of the rooms were connected, and every room from the two crashes while I was there showed up. So now I have a jigsaw puzzle to work on. We should be getting paid to work out the bugs not the other way around.This is definitely in the Beta phase and it definitely shouldn’t cost that much while performing this bad.
Xact does not return calls.
09/11/2024

Rob rs
Recently, on four occasions, I have left messages for the sales team to return calls in the order received. None of the calls were returned. On two of the calls I was on hold for over an hour. On one of the two, I went on line while on hold and with the 24 hour help line to document the on hold call and types in “# 10th listening to the recording.” I listened to the recording over 50 times and typed a message each time. The associate on line did all she could and advised the longest on waiting was 1:10 min. I took screen shots with my cell phone showing time on hold to send to upper management but none listed to send. I finally hung up and advised the on line I had a attend a doctors appointment. Upper management will probably never see this. I’m a independent adjuster, pay out of my own pocket the professional version and Xactimate user for over 12 years. At the time of the calls, there was no active hurricanes. There are no excuses for this kind of service.
Xact does not return calls.
09/11/2024

Rob rs

Recently, on four occasions, I have left messages for the sales team to return calls in the order received. None of the calls were returned. On two of the calls I was on hold for over an hour. On one of the two, I went on line while on hold and with the 24 hour help line to document the on hold call and types in “# 10th listening to the recording.” I listened to the recording over 50 times and typed a message each time. The associate on line did all she could and advised the longest on waiting was 1:10 min. I took screen shots with my cell phone showing time on hold to send to upper management but none listed to send. I finally hung up and advised the on line I had a attend a doctors appointment. Upper management will probably never see this. I’m a independent adjuster, pay out of my own pocket the professional version and Xactimate user for over 12 years. At the time of the calls, there was no active hurricanes. There are no excuses for this kind of service.

•We made a number of changes to stabilize and improve application performance. •We improved the stability and performance of Sketch AR.

Version 2026.4.1000 1d ago

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Accessibility

Information

Seller: Xactware Solutions, Inc.
Size: 379.5 MB
Category: Business
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.
Languages: English and 3 more

English, Dutch, French, Spanish
Age Rating: 4+

4+

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