Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.
EXPERIENCE AND EXCELLENCE
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away.
SEAMLESS CARE FOR ALL OF YOU
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us.
With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.
PERSONAL AND PERSONALIZED
Teladoc Health providers and coaches will get to know you.
Plus, the app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track.
OUR SERVICES INCLUDE:
24/7 CARE
On-demand appointments any time of day with board-certified physicians for:
- Colds and flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes
PRIMARY CARE
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for:
- Routine checkups and preventive care
- Goal-setting and a personalized care plan
- Lab orders (bloodwork)
- Checking blood pressure and other vitals
- Managing chronic conditions
CONDITION MANAGEMENT
Depending on your coverage, you may be eligible for:
- Programs to help manage conditions like diabetes and high blood pressure
- Connected devices like a blood glucose meter or blood pressure monitor
- Expert health coaching
- Health data, trends and actionable insights
MENTAL HEALTH
Licensed therapists, psychiatrists and self-guided content for help with:
- Anxiety and stress
- Depression or not feeling yourself
- Relationship conflicts
- Trauma
NUTRITION
Registered dietitians who can help with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies
DERMATOLOGY
Dermatologists who diagnose and treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections
Your coverage might also provide virtual access to:
- Specialist for an expert second option on surgery, a diagnosis or treatment plan
- Therapy and coaching to help with back and joint pain
- Imaging and sexual health testing referrals
CHECK YOUR COVERAGE
Sign up to see which telemedicine services are covered by your health insurance or employer.
SECURE AND CONFIDENTIAL
Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.
AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense.I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful!
Very professional and caring physicians
contended client ma
I’m a single mother with a 16-month-old baby. It’s extremely difficult in general finding time to address your healthcare needs.,, and even wanting to bring your infant into urgent to be exposed to allThose contagious germs. It’s not even being a single mother, or parent, but just being an everyday American adult that has responsibilities and obligations to go toWork and provide an income. tend to their families, be present in school lectures, care for sick or elderly parents . you name it and some how find the time to sit for hours in urgent care waiting room or even a full entire day in the emergency room. I do understand that there are certain circumstances that you do need to go into a clinic and so on but when it comes to just the every day little things this is the perfect tension and the perfect solution for people to continue to care for them selves and there medical needs, while continuing to accomplish their daily priorities and even travel knowing that there is a doctor available wherever they are at anytime of the day 24 seven.I have only use this app thank goodness twice but the doctors have been nothing but kind professional and highly concerned on treating their clients just as if you were in a room with them. This network recognizes the need of addressing clients health!!! And diminishing the overallOutcome of a minor rash, conjunctivitis, cough become a life-threatening condition because they accommodate their clients!
Best option but not for everyone or every issue!
firefishcook
Service is quick, easy and efficient. I am a firefighter and In my line of work I frequently get poison oak, this is a fast and simple way to get meds on board before the rash spreads! I’ve been 300+ miles away from home fighting fires and been able to speak with a doctor then pick up a prescription in my fire truck with no interruption to my job. Breathing in all the smoke we do, I frequently get sinus infections and this is the easiest way to get antibiotics before the infection turns into bronchitis, cough, and a fever etc... If you are sick and know what you need this is the service for you. If you don’t know what your issue is and need tests and prefer 1 on 1 with a Doctor in person, this probably isn’t for you. If you live a long distance from an Urgent Care Clinic or you have little ones at home and don’t have someone to watch them while you go to the doctor, this might be a better option. No one wants to lug healthy kids into a waiting room full of sick patients to sit and wait for hours to be seen... I have only had 1 time using Teladoc where it took 15 minutes to get a call back. The consultation went fine but the clinical team was backlogged so it took over 20+ hours for my pharmacy to receive the prescription. Had I picked a 24hr pharmacy, it might not have taken as long. Typically from the time I submit a request for a consultation to the time I receive a text from my pharmacy letting me know my medication is ready for pick up is about 20 minutes.
Multiple Unreliable Physician Experiences
b-abba
I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out.
Developer Response
Hi there, We are so sorry that you had this experience and would like to help. Please reach out to email us at information@teladoc.com with your name, phone number and screenshot of this review if you still need assistance.
We’ve made some improvements:
Performance updates to increase the app’s speed
Bug fixes to make the app more reliable
Version 5.26.2
The developer, Teladoc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Financial Info
Contact Info
User Content
Identifiers
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Teladoc, Inc.
Size
390.2 MB
Category
Medical
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 3 more
English, Danish, French, Spanish
Age Rating
13+
13+
This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
