Teladoc Health is the leader in virtual care. Our doctors diagnose, treat and prescribe when needed. You can also use our app to help manage weight, diabetes, blood pressure and your overall health.
Depending on your coverage and eligibility, services may include:
24/7 CARE
-On-demand visits with board-certified doctors and nurse practitioners
-Help with time-sensitive concerns like cold and flu
-Prescriptions and limited refills
PRIMARY CARE
-Care provider who gets to know you over time
-Annual checkups and ongoing care
-Prescriptions, lab tests and referrals
CONDITION MANAGEMENT
-Help managing weight, blood sugar and blood pressure
-Connected scale, blood glucose meter or blood pressure monitor
-Tips and tools to help manage your health, including AI-powered food tracking
-Unlimited 1:1 health coaching
-GLP-1 support for those who qualify
MENTAL HEALTH
-Therapists, psychiatrists and coaches
-Personalized digital program
-Help with stress, anxiety, depression, relationships and more
DERMATOLOGY
-Photo review of skin concerns
-Treatment plan delivered by message within 24 hours
-Prescriptions and limited refills
NUTRITION
-Registered dietitians
-Help with your conditions and goals
-Personalized meal plans, grocery guides and more
SEXUAL HEALTH
-Confidential lab testing for STDs through STDcheck.com
-Results in under three days
SECOND OPINIONS
-Expert opinions on diagnoses and care
-Help choosing a treatment
-Many available specialties
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Care at Teladoc Health is:
COVERED BY MOST MAJOR HEALTH INSURERS
More than 1 in 4 Americans have Teladoc Health coverage through their employer or health insurance. When you create an account, we’ll help you check if you’re covered. But coverage isn’t required. Many services are available without it.
PERSONALIZED
Our care providers get to know you and tend to every part of your well-being. We also offer digital tools and programs designed around your needs. You can even connect Apple Health to sync your data and get health insights.
CONVENIENT
We can address most common health needs anytime, anywhere. With some programs, you’ll get a blood pressure monitor, scale or blood glucose meter sent to your home. We also offer in-home lab services and prescription delivery in some locations. If you need in-person care, we can refer you to in-network providers.
HIGH-QUALITY
Teladoc Health has been caring for people virtually for more than 20 years. More than 50 million visits later, we’re the leader in virtual care. Newsweek has recognized us as one of the most trustworthy companies in America. USA Today has called us one of America’s most trusted brands.
PRIVATE AND SECURE
Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. View our privacy policies for more information on how Teladoc Health uses your personal information: https://www.teladochealth.com/legal/privacy-policy.
This app is one of the strangest things I’ve ever experienced. Strange, because I don’t understand how it exists. It doesn’t make sense.I was almost sure it wouldn’t really work, or that it would be terrible doctors. I mean it’s an app. How am I going to get real and personal medical care downloaded from the Apple store. But...it’s...real somehow. I really waited just a few minutes (instead of days or weeks for my pcp) and a doctor pops on my screen. (To be fair, I haven’t asked for their license #s and checked it up yet- but hoping that since its connected to a large insurance company, they wouldn’t risk the huge lawsuits of hiring fake doctors). So far they seem competent and have been on the mark with the diagnoses. But here’s the strangest part. I kept waiting for the bills to come in the mail. They never did. So I checked my invoices in the app and it said $0.00 What??? How is this free? Is it just a benefit for paying my insurance premiums? Sheesh. so worth it. So long as I can afford it, I’m sticking with this insurance now. (Unless I’m mistaken about how this all works) Its worth the monthly premium $ to not have days of anxiety or worry while waiting for a doc appointment. I was also able to call in at 10pm about a UTI and the prescription was sent over to my pharmacy in minutes. UTIs get worse by the hour and can be dangerous. This saved me from having to sit in a covid filled emergency room all night to solve that prob. So so so grateful!
Very professional and caring physicians
contended client ma
I’m a single mother with a 16-month-old baby. It’s extremely difficult in general finding time to address your healthcare needs.,, and even wanting to bring your infant into urgent to be exposed to allThose contagious germs. It’s not even being a single mother, or parent, but just being an everyday American adult that has responsibilities and obligations to go toWork and provide an income. tend to their families, be present in school lectures, care for sick or elderly parents . you name it and some how find the time to sit for hours in urgent care waiting room or even a full entire day in the emergency room. I do understand that there are certain circumstances that you do need to go into a clinic and so on but when it comes to just the every day little things this is the perfect tension and the perfect solution for people to continue to care for them selves and there medical needs, while continuing to accomplish their daily priorities and even travel knowing that there is a doctor available wherever they are at anytime of the day 24 seven.I have only use this app thank goodness twice but the doctors have been nothing but kind professional and highly concerned on treating their clients just as if you were in a room with them. This network recognizes the need of addressing clients health!!! And diminishing the overallOutcome of a minor rash, conjunctivitis, cough become a life-threatening condition because they accommodate their clients!
Best option but not for everyone or every issue!
firefishcook
Service is quick, easy and efficient. I am a firefighter and In my line of work I frequently get poison oak, this is a fast and simple way to get meds on board before the rash spreads! I’ve been 300+ miles away from home fighting fires and been able to speak with a doctor then pick up a prescription in my fire truck with no interruption to my job. Breathing in all the smoke we do, I frequently get sinus infections and this is the easiest way to get antibiotics before the infection turns into bronchitis, cough, and a fever etc... If you are sick and know what you need this is the service for you. If you don’t know what your issue is and need tests and prefer 1 on 1 with a Doctor in person, this probably isn’t for you. If you live a long distance from an Urgent Care Clinic or you have little ones at home and don’t have someone to watch them while you go to the doctor, this might be a better option. No one wants to lug healthy kids into a waiting room full of sick patients to sit and wait for hours to be seen... I have only had 1 time using Teladoc where it took 15 minutes to get a call back. The consultation went fine but the clinical team was backlogged so it took over 20+ hours for my pharmacy to receive the prescription. Had I picked a 24hr pharmacy, it might not have taken as long. Typically from the time I submit a request for a consultation to the time I receive a text from my pharmacy letting me know my medication is ready for pick up is about 20 minutes.
Multiple Unreliable Physician Experiences
b-abba
I feel Teladoc as a whole is great in theory reaching people for a multitude of health related issues. Unfortunately I had two unreliable physicians more than once and it can be difficult to switch once you have seen a specific doctor several times. No one wants to go through medical history again, and again. My physician forgot every time they filled my prescription that I could not have 3 months filled at once, this lead to me needing to request a refill from them every month! Finally the physician completely ignored my pharmacy requests leading me to make an appointment where they rescheduled me over 5 times, just to ultimately cancel with no follow dates (this is not the first time). Then the dermatology physician completely ignored everything I said and I had no resolution, waste of money! I’ve gone with out medicine for 3 weeks, I only needed a quick consult. I’d appreciate better and less struggling, maybe this means Teladoc is more transparent with their physicians resulting in better scheduling and communication to clients. It is very difficult to go on and off mental health medication. I’m willing to give Teladoc one last shot, after all maybe I’m unlucky with two unreliable physicians, but it is the last chance for me. If the results do not improve I will use other sources here on out.
Developer Response
Hi there, We are so sorry that you had this experience and would like to help. Please reach out to email us at information@teladoc.com with your name, phone number and screenshot of this review if you still need assistance.
We’ve made some improvements:
Performance updates to increase the app’s speed
Bug fixes to make the app more reliable
Version 5.29
The developer, Teladoc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Financial Info
Contact Info
User Content
Identifiers
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Teladoc, Inc.
Size
391.5 MB
Category
Medical
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 3 more
English, Danish, French, Spanish
Age Rating
13+
13+
This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
