Liv X - Mobile Banking App, powered by Emirates NBD.
Step up to a bespoke digital banking experience with Liv Digital Bank's new and improved app.
The Liv X - Mobile Banking App offers you the fastest, safest, and most convenient way of banking on the go. Easy to download and use, this state-of-the-art app serves as the ultimate tool for managing your finances.
Open an account in just a few minutes with zero paperwork. Log in and bank securely through a multi-layered verification system. Navigate seamlessly between products, simplify and streamline your finances, and manage your everyday banking activities effortlessly.
Grow your money with a range of lucrative offerings like Millionaire Account, Instant Interest Fixed Deposits, Gold Account, UAE Equities, IPOs, and more.
Automate savings for life’s biggest milestones using the Goal Account. Or apply for a Personal Loan to fulfil them at the best interest rates.
Enable your kids and dependents financially with the Liv Lite app. Featuring a digital wallet with a personal Debit Card facility, this app allows them to have their own bank account which can be controlled and managed by the Liv X app.
Discover unbeatable cashback and rewards with our Credit Cards. Avail premium benefits with a Liv Credit Card such as Balance Transfer, Installment Payment Plan at Point of Sale (PoS), and Loan on Card.
Choose from a host of lifestyle offers and deals from 2000+ merchants across dining, shopping, entertainment, fitness and more.
The Liv X app offers trust and innovation combined to serve as your one-stop-shop for all things banking and more. All through a user-friendly design for a fast, secure, and exceptional digital banking experience.
Key features include:
▪ Paperless & instant: Open an account in just a few minutes from the app with your Emirates ID and passport only. No paperwork required at all.
▪ Secure banking: Transact and manage your money securely through a multi-layered validation system.
▪ Money management: Add money to your account via any (UAE) debit card or through bank transfers. Track budgets, income and spends through the dashboard at a glance.
▪ Real-time alerts: Stay updated through personalized notifications. Get transactional updates as well as the latest offers across products and value-added services.
▪ Quick & easy bill payment: Pay utility bills in just a few taps. Choose from a list of service providers like Du, Etisalat, DEWA, Nol, Salik, and many more.
▪ Card management: Ensure the utmost safety of your card in a hassle-free way. Activate, lock, and unlock your Liv cards at the click of a button.
▪ Free local & international transfers: Make quick and easy transfers to any UAE bank using just their IBAN numbers. Transfer funds internationally using DirectRemit (across Egypt, India, Pakistan, Sri Lanka, Philippines, and United Kingdom).
▪ Exclusive services: Transfer money within UAE in a flash using AANI Pay with just the recipient’s mobile number. Generate validated e-statements directly from the app.
▪ Lifestyle benefits: Access the best deals across top entertainment destinations. Or participate in our biggest draws and investment opportunities such as IPO.
▪ Grow your wealth: Tap into the stability and security of Digital Gold or trade effortlessly in UAE Equities from the comfort of your home.
▪ Prompt support: Connect for assistance easily via Call or WhatsApp on 600521212.
Get onboard the new Liv X - Mobile Banking App today to enjoy the many benefits and features that it has to offer. Upgrade to a brand-new digital banking experience. Liv Ahead, Bank Ahead.
Elevate your banking experience today. Download the Liv X - Mobile Banking App, powered by Emirates NBD, and take control of your finances!
Terms and conditions apply.
My experience with the bank's application has been nothing short of frustrating. One of the primary features I expected was the ability to seamlessly transfer money between my goal account and main account. However, this basic functionality seems to be missing entirely. Despite multiple attempts, I couldn't find any option to initiate transfers, leaving me stranded with no means to manage my finances effectively. the customer support provided by the bank is not satisfied . Not only did I encounter significant delays in receiving a response to my queries, but the quality of assistance was shockingly poor. The representatives seemed utterly clueless about the application's features and were unable to offer any meaningful solutions to my problems. It's evident that the bank has failed to learn from previous customer feedback. The issues I encountered mirror those reported by others, indicating a severe lack of improvement or effort on the part of the backend team. It's baffling how such glaring deficiencies persist despite ample opportunity for correction. To make matters worse, the bank's rigid policies seem to be actively preventing me from accessing my own money. This level of inconvenience and incompetence is unacceptable from a financial institution that should prioritize customer satisfaction and usability. In conclusion, I cannot recommend this bank application to anyone. Its lack of essential features, coupled with dismal customer support.
Developer Response
Hi, thank you for reaching out to us. As we cannot send a private message on the Apple store, request you to write to us on service@liv.me from your registered email address and mention reference number LBA-00090 in email subject. We hear you and we really want you to have a positive experience with us.
New Interface and Navigation
Livuserpioneer
The new application, with its updated navigation and design elements, may initially appear confusing to users. The changes in the layout and functionality can take some time to get accustomed to. However, after using the app a few times, it becomes more intuitive and user-friendly. I believe these modifications ultimately contribute to a more efficient and secure user experience in the long run as added the smart pass. I commend the developers for their continuous efforts to innovate and enhance the application. Their commitment to improving the user interface is evident in these thoughtful updates. As someone who has been using the app since its inception, I am particularly pleased with the direction in which it is evolving. The new features and improved design demonstrate a clear understanding of user needs and a dedication to staying current with technological advancements. I look forward to seeing further improvements and enjoying the benefits they bring.
Developer Response
Thank you for your kind words. Your appreciation reinforces our commitment to provide top-notch services and features through our mobile banking App.
Terrible customer support and extremely difficult to close account
ahmedkhalid463
I opened an account to get their cash back credit card. I completed the process for the credit card after some struggle, but there was no feedback about the credit card. Ok no problem glitches happen and it’s a new app, so I decide to go to support for help and here the nightmare begins. On both their app chat and WhatsApp support they take forever to respond so it’s impossible to talk to them in real time. WhatsApp took them an hour to reply! And all they tell me is to delete the app and try again. Customer support should be the top priority for a digital bank but my experience was terrible. Ok I couldn’t get help so I decide to close my account. I couldn’t find how to do it so I contacted support. The app chat gives me a link to close my account that I cannot click! WhatsApp support told me to go to settings >help center>close account. Guess what? There’s no help center under “profile and settings.” I went to their search function that is supposed to cover all their services and the “close account” service is not on it. I still don’t know how to close my account. On top of all this, I expected to pay a 52 dhs closure fee for an account I was never able to use.
Developer Response
We do our best to ensure our customers are satisfied with our services. We never intended for you to have a negative experience with us, and we apologize for what happened. Please write to us at service@liv.me and mention this reference number LBA-00109 in the subject of your email to address your concern.
They don’t want to cancel my credit card
Goli la
I’m just beginning from 25 march and even I allow them to take from my fix deposit to total amount every agent they are saying 8 working days it’s has been 9 working since 25 march today we are on 07 April and no one texting me no one talked to me ! Why you keep people’s hostages with their own money ! Please tell me ! Specifically in this difficult moment ! Where are supposed to be more humain cause I’m all clear with you nothing pending more I have 20,000 aed fix deposit and the best part the lady she was telling like all they have the same answer answering you without real solutions just traying to be professional but without real help ,tell me after we cancel it we give you back your remain money after 45 days I just felt they are making me pay because I chooses to cancel their cash back card
Developer Response
Hello, we appreciate you taking the time to share your experience with us. We recognize the importance of timely communication, particularly concerning your fixed deposit. Our goal is to ensure customer satisfaction, and your feedback is invaluable in helping us enhance our services. Please feel free to contact us on WhatsApp at +971600521212 or via email at service@liv.me including the reference number LBA-01283 in the subject line, this will allow us to assist you more efficiently.
We are continuously working on enhancing your experience to make everything smoother and faster.
To enjoy the best experience and access all features and services, please update to the latest version of Liv X.
Version 26.9.0
The developer, Emirates NBD Bank P.J.S.C, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
EMIRATES NBD Bank (P.J.S.C)
Size
681.6 MB
Category
Finance
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
