Secure, convenient, and trusted banking with the DIB alt mobile banking app – your smart banking partner.
Welcome to alt mobile, your ultimate solution for seamless, secure, and Sharia-compliant banking. With over 135+ services at your fingertips, managing your finances has never been easier. Whether you are looking to control your bank accounts, pay bills, transfer funds, or explore banking solutions, the DIB alt mobile banking app is designed to simplify your life.
Why Choose alt mobile?
Islamic Banking Excellence: Enjoy Sharia-compliant services tailored to your financial needs from one of the region’s leading banks.
All-in-One Convenience: Manage your bank accounts, covered cards, debit cards, savings accounts, and more in one intuitive bank application.
Unmatched Security: Advanced encryption, biometric login, and real-time fraud monitoring ensure your data and transactions are always protected.
Key Features
- Comprehensive Account Management:
View all your accounts, deposits, financing, and covered or debit cards – in a single dashboard.
Track your balances, transactions, and future-dated payments with ease.
- Instant Personal Finance & Covered Cards:
Existing customers with required eligibility can get personal Finance and Covered Cards instantly (eligibility Terms and Conditions apply)
- Instant Account Opening for New Customers:
New customers can open an account within minutes via DIB alt mobile banking app.
- Aani Payments:
Support for Aani enrollment, enabling users to complete transactions via the Aani App
- Instant Transfers & Payments:
Transfer money within DIB or to other banks in AED or foreign currencies.
Pay utility bills, covered card bills, and more – instantly from your bank app
- Cardless ATM Withdrawals:
Customers can transfer money instantly using DIB Mobile App, enabling recipients to withdraw cash from any of our ATMs without a physical card
- Currency Converter:
Check exchange rates and convert currencies.
- Branch & ATM Locator:
Find the nearest DIB branch or ATM effortlessly.
- Exclusive Offers & Promotions:
Access hand-picked deals and new banking products at your fingertips directly from your smart banking app.
- Future-Dated Payments & Calendar:
Schedule recurring payments and transfers; manage them via a built-in calendar.
Open new Account in Minutes
Existing customers can create their online / Mobile credentials using their card 24/7 Access: Bank anytime, anywhere, with round-the-clock access to your accounts. Islamic Banking Excellence: Enjoy Sharia-compliant banking services tailored to your financial needs.
Download Now and Transform Your Banking Experience
Join thousands of satisfied users who rely on DIB’s trusted banking app to manage their daily finances. Whether it’s bill payments, money transfers, or checking your savings account, alt mobile is your ultimate financial companion.
We Value Your Feedback
Your satisfaction is our priority. Share your feedback with us to further enhance your mobile banking experience.
Dubai Islamic Bank (Public Joint Stock Company)
Al Maktoum Road,
Deira, Dubai, UAE
Today March of 19 I went dib branch In sheikh zayed road near emirates metro station..,before I visit near Deira city center DIB their amazing service the way they handle it was fabulous bt today near Emirates tower branch I don’t like really the service and the one who check for what u r here she didn’t even check my form and she is telling me u need this and that u need to check and ask calmly right this was the super awkward moment for me today next time I will make time for myself and I will visit DCC branch bt I will notGo this sheikh zayed branch I waited their like 92 minutes they were also amazed even the one who I met she also saying me u wait 92 minutes Thankyou so much and the most disappointed thing with me one sir he was beside me our number was same jst his number is 1 earlier he go to discuss and I was waiting for my turn and 1 DIB staff he took his Clint directly me I m wanting 92 minutes their in bank also their is politics like for us their is no any value? If the boss came they have another rules and for us medium people their is another rules???? When I finish my things I will close DIB and I will never use this bank account never in my life really…yeah I wait 92 minutes I can wait more 5 minutes bt what is this they taking thier Clint direct we r taking token and waiting here very disgusting and I will remember the face thankyou so much Dubai Islamic Bank…I don’t want to rate u even 1 star also
Developer Response
Dear Customer, We regret to hear this. Please write to us at contactus@dib.ae with your contact details to assist you.
Fraud
Golden Rodger
I have been with DIB for almost 6 years now, a week ago I was purchasing one ticket from online and I got fraud, now the OTP that has been sent from the bank stating that the same amount I was going to pay, then I got surprised with different amount then I called the online customer service just to block my card as I have all my savings there, they took there time and the hacker was making more transactions while I was panicking and frustrated, after they freeze the account and block the card they said that all this transactions was made by OTP for each transaction it’s like I’m so stupid, after that they said they will investigate on the matter and they will let me know with the update which is never happened.I called them again and they said my request got rejected and that’s it without any emails to notify me or show me even the request number, finally I went to the HQ office and one gentleman was trying to help he speak to his manager and the manager just wave his head and said no, now I have removed all my saving and closing the account because my money is not save with DIB. Instead of solution they give me big NO.I don’t recommend this bank if you want your money to be safe.
Never use express transfer with this bank
Raaanaaaaa
I already faced twice a problem about express transfer with this bank and I don’t know how many more will come. I transferred a money thru express transfer in Dib mobile app and they deducted the amount in my account. I waited for the amount to reflect in the beneficiary bank but unfortunately the amount was not received. I called the bank and explained about the issue and explained also that there’s no SMS confirmation that the amount was paid to the beneficiary bank which is I am receiving usually everytime I’m doing the transfer and I complained that the process was taking so longggg. For now it is already 1 month and the amount was still not received. It’s just funny how DIB is handling this kind of issue which really affect the trust and integrity of the bank. They do not even care even when you complained in the app or what. I am the one who keep on calling or keep on sending emails just to get an update about this matter. It’s really frustrating that until now they are not doing anything to settle this matter. I promise that once this issue will be settled I will change bank and will never use this bank ever again
Developer Response
Dear Customer, We regret to hear this. Please write to us at contactus@dib.ae with your contact details and transaction reference number details to assist you.
Bad experience and the application services getting older
Bo Khalifa UAE
I am very disappointed with the current Dubai Islamic Bank smart application. It significantly lags behind the latest solutions provided by other banks. The interface is no longer user-friendly and feels outdated compared to modern standards in technology and design.The most frustrating issue is the inefficiency of the Face ID feature. Despite using Face ID, the application frequently informs me that there is an error with my credentials. This happens multiple times, even though I only attempt to log in once using Face ID. As a result, I am forced to reset my password repeatedly.This repeated issue is not only time-consuming but also severely undermines the overall user experience. I expect a modern banking application to provide seamless and reliable access, especially with basic features like biometric authentication. Unfortunately, the current state of this application does not meet those expectations, leading to a poor customer experience. I urge Dubai Islamic Bank to address these issues promptly and update the application to align with the standards set by other banks.
This update includes fixes for issues related to card transaction authorization in-app notifications, along with general improvements.
Please share your review and rate our app. You can also send your feedback and comments to contactus@dib.ae
Version 4.5.38
The developer, Dubai Islamic Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
DUBAI ISLAMIC BANK (PUBLIC JOINT STOCK COMPANY)
Size
450.9 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
