Samsung Galaxy Watch (Gear S)

Name: Samsung Galaxy Watch (Gear S)
Rating: 4 (15560 reviews)
Author: Samsung Electronics Co., Ltd.

Stay connected longer

Only for iPhone

Free

16K Ratings
Ages

4+
Years
Category

Utilities
Developer

Samsung Electronics Co., Ltd.
Language

EN
+ 40 More
Size

264.5
MB

iPhone

* Galaxy Watch is not compatible with iPad and iPod touch The Galaxy Watch application connects Gear S2, Gear S3, Gear Sport, Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2 and Galaxy Watch3 to your mobile device. It also manages and monitors Gear S2 / Gear S3 / Gear Sport / Galaxy Watch / Galaxy Watch Active / Galaxy Watch Active2 / Galaxy Watch3 features and applications installed through Galaxy App Store. Use the Galaxy Watch application to set up and manage the following Features: - Connect to and disconnect from a mobile device - Application download and settings - Find my Watch Install the Galaxy Watch application on your mobile device, then pair your Gear S2, Gear S3, Gear Sport, Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2 or Galaxy Watch3 with a Bluetooth connection and enjoy all of its features. * Compatibility - Galaxy Watch is not compatible with iPad and iPod touch * Settings and features provided by the Galaxy Watch application are only available when Gear S2, Gear S3, Gear Sport and Galaxy Watch is connected to your mobile device. Features will not work properly without a proper connection between Gear S2 / Gear S3 / Gear Sport / Galaxy Watch / Galaxy Watch Active / Galaxy Watch Active2 / Galaxy Watch3 and your mobile device. * This application is only for Gear S2, Gear S3, Gear Sport, Galaxy Watch Galaxy Watch Active, Galaxy Watch Active2 and Galaxy Watch3. * Continued use of GPS running in the background can dramatically decrease battery life. * If you have any questions, please contact to the web page below. (http://www.samsung.com/support/) ※ User Agreement Following User Agreements are required for the app service. Even if you don't agree the agreements you can use basic service but can't use disagree services. [Required User Agreements] - Bluetooth: Required for communication with Watch - Background Refresh/fetch: Required for communication with Watch while in background [Optional User Agreements] - Photos: For sending image feature required access permission to access the Phone photos - Camera ㆍRequired for QR Code scan to activate gear side eSIM ㆍDuring the eSIM activation in Galaxy Watch Setup. ㆍDuring update profile picture for Samsung health - Contacts: Required to access phone contacts to add buddy and sync with gear contacts - Location: Required to Determine your location from gear for weather information - Calendar: Permission required to Sync Watch Calendar - Notification: Required for accessing Notification Center with useful information - Cellular Data: Required to access service when you couldn't access Wi-Fi network"

Ratings & Reviews

4.0

out of 5

16K Ratings

Battery Doesn’t Last Half as Long
07/13/2020

No Other Like It
I received my Gear S3 Frontier the Christmas holiday of 2018. I’ve loved and enjoyed it first moment I received it. Personally I would’ve gone with what was most popular at that time if I’d purchased myself (fitbit/Apple Watch etc). But it was a gift from my spouse who is one who searches and reads reviews and ratings before making a section on any purchase. About 3 weeks ago I began trying to complete the newest update. After so many unsuccessful attempts of updating I gave up and finally a couple days ago was able to complete the update successfully. I can see the difference in the look of the icons and colors on the screen. I’m not tech savvy therefore I don’t know what this new update, now with Bixby, means. Sounds like something I could really care less about. I pretty much only use it for its step count & health app and making calls here and there. Seeing as though I have an iPhone I can’t respond to messages but I can receive my texts and iMessages on my watch. I have noticed my battery life doesn’t last nearly as long. Even on the off days of working out, my battery life is at about 50% around noon and I still have a full day ahead almost. Seeing as though I charge it until it’s completely charged and only use my watch the most when I’m active my battery life should last longer it seems. Please help me figure out why my battery life is so much less since I’ve updated. Thank you!

Developer Response
Dear user, we are sorry for the inconveniences. GPS, WI-FI can consume a lot of battery. Additionally, the display takes up the lion's share of the battery when turned on so we recommend you use the always-on feature sparingly. Unfortunately, reply to message function is not integrated with iOS yet. We have duly noted your suggestion and will pass it along to the development team. Thank you.
Battery Doesn’t Last Half as Long
07/13/2020

No Other Like It

I received my Gear S3 Frontier the Christmas holiday of 2018. I’ve loved and enjoyed it first moment I received it. Personally I would’ve gone with what was most popular at that time if I’d purchased myself (fitbit/Apple Watch etc). But it was a gift from my spouse who is one who searches and reads reviews and ratings before making a section on any purchase. About 3 weeks ago I began trying to complete the newest update. After so many unsuccessful attempts of updating I gave up and finally a couple days ago was able to complete the update successfully. I can see the difference in the look of the icons and colors on the screen. I’m not tech savvy therefore I don’t know what this new update, now with Bixby, means. Sounds like something I could really care less about. I pretty much only use it for its step count & health app and making calls here and there. Seeing as though I have an iPhone I can’t respond to messages but I can receive my texts and iMessages on my watch. I have noticed my battery life doesn’t last nearly as long. Even on the off days of working out, my battery life is at about 50% around noon and I still have a full day ahead almost. Seeing as though I charge it until it’s completely charged and only use my watch the most when I’m active my battery life should last longer it seems. Please help me figure out why my battery life is so much less since I’ve updated. Thank you!
Developer Response 07/14/2020
Dear user, we are sorry for the inconveniences. GPS, WI-FI can consume a lot of battery. Additionally, the display takes up the lion's share of the battery when turned on so we recommend you use the always-on feature sparingly. Unfortunately, reply to message function is not integrated with iOS yet. We have duly noted your suggestion and will pass it along to the development team. Thank you.
Works With iPhone 6s Plus
06/09/2019

EasyLikeMondayMorning
I read a lot of reviews about compatibility with iPhone before getting my Galaxy Watch (standalone version from T-Mobile). Everything I found said I would lose a lot of functionality because iOS did not play well with Samsung products. I’m happy to report that I can make and receive calls and texts without issue, even if I turn my iPhone off and leave it at home (reviews all said I would not be able to reply to texts from my watch). Almost everything seems to work without issue with the major exception of Samsung Pay. I’ve paired my watch with a Samsung phone, and I must admit this is a function I will really miss as I don’t like carrying a phone and wallet when I work out. Apple Pay won’t work on the watch either, for obvious reasons. One other thing that is not working on my watch (which worked when paired to a Samsung phone) is the voice to text feature. I think it worked when I first linked the iPhone, but it’s stopped working. This is a feature I hope can be fixed since it’s difficult to type out even short texts on the little screen.

Developer Response
Dear user, we are glad you did the research and found out exactly what the limitations were before purchasing the Watch. We will pass along your suggestion to the development team, thank you.
Works With iPhone 6s Plus
06/09/2019

EasyLikeMondayMorning

I read a lot of reviews about compatibility with iPhone before getting my Galaxy Watch (standalone version from T-Mobile). Everything I found said I would lose a lot of functionality because iOS did not play well with Samsung products. I’m happy to report that I can make and receive calls and texts without issue, even if I turn my iPhone off and leave it at home (reviews all said I would not be able to reply to texts from my watch). Almost everything seems to work without issue with the major exception of Samsung Pay. I’ve paired my watch with a Samsung phone, and I must admit this is a function I will really miss as I don’t like carrying a phone and wallet when I work out. Apple Pay won’t work on the watch either, for obvious reasons. One other thing that is not working on my watch (which worked when paired to a Samsung phone) is the voice to text feature. I think it worked when I first linked the iPhone, but it’s stopped working. This is a feature I hope can be fixed since it’s difficult to type out even short texts on the little screen.
Developer Response 06/11/2019
Dear user, we are glad you did the research and found out exactly what the limitations were before purchasing the Watch. We will pass along your suggestion to the development team, thank you.
IOS user
06/13/2019

Francis43146
I received a response from my earlier reviews a few days after I left the review. I had already fixed by deleting the app from my iPhone and doing a factory reset. This fresh install made everything start working again however I did lose all my watch faces that are not showing available any longer. I give a 5 star now because I love the fact that they responded and it works.Earlier review: I have had the watch for about 6 months and about a month in the raise hand gesture to wake quit working. I have it turned on in settings. I just did update where one of the changes is touch screen to wake and that doesn’t work either. Also about a month in the notifications of incoming calls and messages quit working. I get no sound or vibrations. I made sure theatre mode, do not disturb are not on. I have notifications turned on for the galaxy watch and messages. I have an iPhone 8 Plus and all software is up to date on both. I love the styling of the galaxy watch plus the personalization available over the Apple Watch but not happy with the issues I’m having. I can take a call and read messages when I see it is coming in on my phone. I used the Galaxy iOS app to ask for help several months ago but never got a response. I can’t find a number to call for text support.

Developer Response
Dear user, we are really sorry to hear of your troubled experience. Please toggle off the wake-up gesture, turn your Watch off and on again, then turn on the gesture on. Additionally, please go to your Gear Settings→ Sound and vibration→ Select Sound in Sound Mode→ Set volume to Max for all four categories. Let us know how it goes.
IOS user
06/13/2019

Francis43146

I received a response from my earlier reviews a few days after I left the review. I had already fixed by deleting the app from my iPhone and doing a factory reset. This fresh install made everything start working again however I did lose all my watch faces that are not showing available any longer. I give a 5 star now because I love the fact that they responded and it works.Earlier review: I have had the watch for about 6 months and about a month in the raise hand gesture to wake quit working. I have it turned on in settings. I just did update where one of the changes is touch screen to wake and that doesn’t work either. Also about a month in the notifications of incoming calls and messages quit working. I get no sound or vibrations. I made sure theatre mode, do not disturb are not on. I have notifications turned on for the galaxy watch and messages. I have an iPhone 8 Plus and all software is up to date on both. I love the styling of the galaxy watch plus the personalization available over the Apple Watch but not happy with the issues I’m having. I can take a call and read messages when I see it is coming in on my phone. I used the Galaxy iOS app to ask for help several months ago but never got a response. I can’t find a number to call for text support.
Developer Response 06/03/2019
Dear user, we are really sorry to hear of your troubled experience. Please toggle off the wake-up gesture, turn your Watch off and on again, then turn on the gesture on. Additionally, please go to your Gear Settings→ Sound and vibration→ Select Sound in Sound Mode→ Set volume to Max for all four categories. Let us know how it goes.
Gear s2 no longer works
07/24/2021

Slaphappygamer
I’m not sure what happened. My gear s2 worked fine about a month ago. Recently I changed my gear s2 battery. After that I have to reconnect my watch. I saw there was an update, so naturally, updated the app, but now I can’t re-pair my gear s2 to my iPhone 11 Pro. I see the gear s2 in my iphones Bluetooth settings. I also see the gear s2 broadcasting Bluetooth in this app. In this app, I see the “LE” connection only and when I go to connect, it just times out. After much research, I found that other users have the same issue, which leads me to believe it’s an issue within this app. Please test, isolate, and resolve this issue. Thank you.Support has reached out to me, which was the next day! Thank you for responding so fast. Adding a start for support response. :)Unfortunately, the suggestions provided haven’t worked. I’ve forgotten the gear s2 in the Bluetooth settings. I’ve watched the support video. The app “sees” my watch. It just times out while attempting to pair. I’ve uninstalled the app and reinstalled it. I’ve reset my network settings. I’ve rebooted my iPhone. I’ve reset the galaxy watch. I’ve turned all radios off, except for Bluetooth. I’ve gone into airplane mode, rebooted my iPhone, then turned on Bluetooth. All to no avail. I’m on iOS 14.7 with my iPhone 11 Pro.

Developer Response
Hi, we apologize for the issue. Please try the following to resolve the issue:1. Forget the Watch from the Bluetooth settings of your iPhone2. Then try to connect with Galaxy Watch app. You can try again to establish connection through the app by following the steps in this video:https://youtu.be/ztnBbl_ebCY(Galaxy Watch Active 2: Connecting with iPhone 11).Do not establish connection with Bluetooth before connecting the Watch through the app3. If it does not work, then reset the Watch.There is no need to uninstall app. Thank you.
Gear s2 no longer works
07/24/2021

Slaphappygamer

I’m not sure what happened. My gear s2 worked fine about a month ago. Recently I changed my gear s2 battery. After that I have to reconnect my watch. I saw there was an update, so naturally, updated the app, but now I can’t re-pair my gear s2 to my iPhone 11 Pro. I see the gear s2 in my iphones Bluetooth settings. I also see the gear s2 broadcasting Bluetooth in this app. In this app, I see the “LE” connection only and when I go to connect, it just times out. After much research, I found that other users have the same issue, which leads me to believe it’s an issue within this app. Please test, isolate, and resolve this issue. Thank you.Support has reached out to me, which was the next day! Thank you for responding so fast. Adding a start for support response. :)Unfortunately, the suggestions provided haven’t worked. I’ve forgotten the gear s2 in the Bluetooth settings. I’ve watched the support video. The app “sees” my watch. It just times out while attempting to pair. I’ve uninstalled the app and reinstalled it. I’ve reset my network settings. I’ve rebooted my iPhone. I’ve reset the galaxy watch. I’ve turned all radios off, except for Bluetooth. I’ve gone into airplane mode, rebooted my iPhone, then turned on Bluetooth. All to no avail. I’m on iOS 14.7 with my iPhone 11 Pro.
Developer Response 07/23/2021
Hi, we apologize for the issue. Please try the following to resolve the issue:1. Forget the Watch from the Bluetooth settings of your iPhone2. Then try to connect with Galaxy Watch app. You can try again to establish connection through the app by following the steps in this video:https://youtu.be/ztnBbl_ebCY(Galaxy Watch Active 2: Connecting with iPhone 11).Do not establish connection with Bluetooth before connecting the Watch through the app3. If it does not work, then reset the Watch.There is no need to uninstall app. Thank you.