A DOCTOR’S CARE. ANYTIME. ANYWHERE.
Teladoc® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video visits. Within minutes, a doctor will contact you ready to listen, and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice.
* It’s healthcare when and wherever you want it!
Teladoc doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
- Sore throat and stuffy nose
- Cold and flu symptoms
- Poison ivy
- Pink eye
- Respiratory infection
- Sinus problems
- Ear infection
HOW DOES IT WORK?
Request a visit – Open the Teladoc App and request a visit, provide medical history and pay for the visit. Your Teladoc account is also available online at Teladoc.com or toll-free at 1-800-Teladoc.
Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. Teladoc visits have no time limit; you can speak to the doctor for as long as you’d like.
Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.
HOW DO I GET TELADOC?
Teladoc is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit Teladoc.com to learn more.
This app allows Teladoc members to:
- Authenticate your Teladoc account.
- Talk to a doctor, anytime, anywhere.
- Create and update your medical history.
- Update personal, contact, login and billing information.
This app also utilizes Apple HealthKit integration to enhance your experience
- Our seamless integration with HealthKit enables your provider to form a better diagnosis
- We import your most recent historical medical details on blood pressure, temperature and heart rate right into the app
- Your doctor will have access to these details before and during your visit
- Our comprehensive view of your health will enhance your interaction with Teladoc
* General App Updates
Ratings and Reviews
Fantastic customer service and doctors
I’ve used Teladoc three times now and I’ve always had a great experience with the doctors. I had to call customer service today because I couldn’t remember my password. Carrie went above and beyond to help me out. She was patient, polite, and knew exactly what to do to fix my problem. She even updated my health information for me so that I didn’t have to do it. I take a lot of medications and it’s hard to remember all of them. I kept forgetting the names of the meds I was taking, but Carrie was super sweet and didn’t make me feel bad about the situation. She made me feel appreciated, which was very nice considering a lot of customer service these days in general is subpar. Once I got off of the phone with Carrie, I literally got a call 30 seconds later from the doctor who took my case, Dr. Javvaji. She was also very kind and like-able. She gave me some extra tips to help me with my sinus infection, tips that I never would’ve even thought of on my own. She spoke to me like one of her own patients, which I really appreciated. She also knew exactly what to do to solve my health problems. Great service all around. Il definitely continue using Teladoc.
Developer Response ,
So happy to hear about your experience. We will be sure to pass along your compliments to Dr. Javvaji and Carrie.
It’s hit or miss with the doctors
Some doctors on here seem hesitant to do anything when they can’t see their patients in person. I don’t use this unless I’m certain about an issue and it’s easier for me to use the app then go in or haul little kids in. One incident was when I knew my daughter had a UTI and we had a horrible blizzard coming in. The doctor refused to do anything, even though it’s on the list of things they can treat, and we were still charged for the visit. I then had to rush to urgent care where it was confirmed but by this time the blizzard had come in and we couldn’t make it to the pharmacy due to there being accidents everywhere. We were lucky we made it home. I also know when my kids have an ear infection. It’s usually a secondary infection that follows a cold for them and then they get a fever and ear pain. I had 2 kids with these symptoms and it was a Saturday. I requested visits for both on teladoc. One doctor for one child said “Yes, that’s typical of an ear infection so I will send over the prescription to the pharmacy.” And the other doctors gave me a really hard time and acted like I didn’t know what I was talking about. I was afraid he also wasn’t going to prescribe the antibiotic my son needed but he eventually did. It makes me hesitant to use this but I feel like it’s my only option sometimes. I just hate having to waste money for a visit that ends up being not helpful at all, and it’s for things the app says they can treat.
All but worthless.
As another review states, it seems good on the surface, but I don’t generally need help diagnosing my illness. The doctors generally don’t listen and want to argue with me about what’s happening when I already know and just need a prescription. If you have absolutely no idea of you have the flu and need someone to tell you to go see your doctor or an urgent care, then Teledoc is for you. I know what is going on with my body and I need an appropriate prescription and here in lies the problem. For example, I get bronchitis-like symptoms and have for years. Years ago a primary care doc I had before he moved started me on an albuterol inhaler, mucinex and Z-pack when the symptoms reared up. This has helped me get better every time and avoid bronchitis. I get this a couple times a year and I have tried waiting it out on several occasions, but without the meds it has lasted 2 months, progressively getting worse until it turns into pneumonia. So the way to fix it is with these three meds and it gets headed off before it gets real bad. Getting the Z-pack is impossible because the docs tell me it won’t work. Well I am 53 years old and heave been dealing with this for over 20 years and it DOES work. What is the point of Teledoc if they refuse the simple prescription that will solve problem in a couple days? I’m not looking for narcotics/pain meds, just an antibiotic....that works! Now I get to go spend $160 at Urgent care. Thanks for nothing Teledoc!
Developer Response ,
Sorry to hear you feel this way. Please send us your contact info if you would like us to give you a call to discuss your experience firstname.lastname@example.org.
- Teladoc, Inc.
- 77.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Infrequent/Mild Medical/Treatment Information
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With Family Sharing set up, up to six family members can use this app.