The current app does not support dark mode. If also needs to have more options for back up. Right now, it only allows to back up calendar, contacts, and photos. I know Apple doesn’t allow other cloud services to back up iPhone’s whole system storage, but that needs to change. Maybe it should start with google.In addition, the app right now does not support Workplace accounts to use this service. I wonder why not? It’s not like workplace accounts don’t pay for the same service if not more expensively.

Over the past 5 years I’ve had my accounts gotten into me get locked out of so many so far in the past five years. They have taken my pictures taking my videos and if they don’t take them, they mess them up and blacken them because you didn’t secure my accounts. In my first account there are pictures and videos that I need to give to the law for these people stalking me. But can’t because there changed the number and I get locked out and I have my password. You have let these people do this to me for five years. You do not secure my account in here. I cannot play my videos now that I need to give to law but. Because Google not secure them, they have stalked me for five years and I can’t get to what’s mine and that’s my pictures. You have stolen them and let them steal them to. Google has let them do this to me and want give me my account. Even when I choose security questions. It doesn’t do then it goes straight to there is not enough evidence to prove it you. Pathetic google is

For over a month now, I have been communicating with Edna who is a manager/supervisor for google one. I have lost years of missing photos that are not on google photos. I requested a phone call from a google one member to look into this. There have been 43 emails between myself and google one, and I still have not received a phone call to discuss this matter. Every time Edna apologizes and sets up another date and time for the google one team to contact me. There have been over 10 times that these phone calls have been scheduled and I still have not received one phone call. I have emails to prove this. I have also given google one, two phone numbers to try, and still nothing. Edna needs to be fired ASAP and google one needs better customer service than this, and to figure out what the problem is on why a phone call has never taken place.

This app is interesting right. I think the first thing is the storage. I’m happy to get so much cloud storage with the pedigree of Google backing it so can’t really complain about that. My gripe with this app is the VPN. Since the last few updates (this is on the most recent IOS 16.6.1) the VPN is so wonky and disconnects and reconnects often. I wish it has more reliability since it is through Google who are software geniuses so you’d think it would work as well as something as Proton, Nord or Surf shark but it’s extremely limited and the only way to make it have an location rather than US is a single button in the view more menu. All and all I believe it could be better for being a Google product and one of the reasons I was enticed to even get it.