Verizon Protect

Name: Verizon Protect
Rating: 4.7 (45323 reviews)
Author: Verizon Wireless

Data & identity security

Free

45K Ratings
Ages

4+
Years
Category

Utilities
Developer

Verizon Wireless
Language

EN
+ 1 More
Size

286.3
MB

Enjoy a suite of tools designed to enhance your digital safety with the Verizon Protect security app, and reduce the likelihood of identity theft. Here’s how Verizon Protect keeps you protected: • Secure connect includes: Safe browsing: Helps protect you from malicious websites and phishing attempts Wi-Fi scan: Analyzes your Wi-Fi network potential security vulnerabilities • Device health: Helps protect your device from threats and software risks. With Digital Secure Premium*, you’ll get end-point security for your mobile devices, including: • Secure connect includes: Secure VPN: Encrypts your internet connection and masks your IP address for increased privacy and security. • Digital Footprint Manager includes: Dark web monitoring: Scans the dark web for your personal information and alerts you to potential data exposures. • Security advisor: Access experts 24/7 via chat for help with your security needs. • Protect your PC/Mac: Extends protection to personal computers. With Identity Secure*, you’ll get tools and services to help reduce the likelihood of identity theft, including: • Digital Footprint Manager includes: Password and identity manager: Securely stores and manages your passwords, as well as autofill them across websites and apps. Data broker list removal: Help you delete private information from sites that sell it. • Social media monitoring: Monitor your social accounts for takeovers & reputation risks. • Locked folder: Provides a secure and encrypted space to store sensitive files, photos, and videos • Identity restoration services: Assists in case of identity theft, helping you restore your identity and mitigate damages. It’s your digital world. Keep it yours. Download Verizon Protect today! *Digital Secure Premium services and Identity Secure services require paid subscriptions, which can be added via this app or My Verizon Online.

Ratings & Reviews

4.7

out of 5

45K Ratings

Great! But,…
Feb 7

DDDareDevil
I initiated Verizon Protect and found all my information was on the dark web. So, I wiped my device, I changed banks and bank account, created a pad system that will make it easier to recall passwords, but leave them sophisticated and very hard to guess. I immediately locked my device down upon installation. Then I remembered I needed to call and change my cell phone number too. Because that is linked to a lot of public information. So when I did, the Verizon protect app reset, and my VPN turned off. So I was trying to login and having trouble and Verizon Protect basically told me it didn’t recognize my new number when I typed it in. I called the coaching staff, and I said I’m just gonna delete this app and reinstall it. we installed it and it started fresh and I was able to lock my system down. I keep it the VPN on 100% of the time.

Developer Response
Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.
Great! But,…
Feb 7

DDDareDevil

I initiated Verizon Protect and found all my information was on the dark web. So, I wiped my device, I changed banks and bank account, created a pad system that will make it easier to recall passwords, but leave them sophisticated and very hard to guess. I immediately locked my device down upon installation. Then I remembered I needed to call and change my cell phone number too. Because that is linked to a lot of public information. So when I did, the Verizon protect app reset, and my VPN turned off. So I was trying to login and having trouble and Verizon Protect basically told me it didn’t recognize my new number when I typed it in. I called the coaching staff, and I said I’m just gonna delete this app and reinstall it. we installed it and it started fresh and I was able to lock my system down. I keep it the VPN on 100% of the time.
Developer Response Feb 9
Hello, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.
Identity theft protection
08/26/2023

Yankee Dawg
I added VZ TOTAL PROTECT with the purchase of a new IPhone 13 Pro Max. I had this protection on my old IPhone 7 with no problems with the services. With my new IPhone, I cannot activate ITP. This service is supposed to be supported on my new phone per the Digital Protect app and other resources. I contacted VZ and went thru several tech support reps who couldn’t help. I was given a phone no. by one tech which got me to McAfee who provides the actual service. McAfee said they could not help me since they are only a partner with VZ on different databases and referred me back to VZ and ask for McAfee Tech Support within VZ. I called VZ again and had to go thru the entire explanation of my issue again with VZ tech support. It was finally escalated to a Tier 2 support coach who couldn’t figure out the problem and she finally brought a McAfee support rep in on a conference call. I went through all the instructions provided by the McAfee tech but he couldn’t fix my problem either. This was on a Thursday. He advised he was going to investigate and fix the problem that evening and call me back Friday morning, the next day to confirm the service. This conference call was over two weeks ago, I never received call back and still do not have ITP but still paying for it. Too many people involved that don’t know what they’re doing and don’t return calls. I have to keep Digital Secure as I need the WiFi protection on the phone but not getting what I’m paying for every month. Very dissatisfied.

Developer Response
Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.
Identity theft protection
08/26/2023

Yankee Dawg

I added VZ TOTAL PROTECT with the purchase of a new IPhone 13 Pro Max. I had this protection on my old IPhone 7 with no problems with the services. With my new IPhone, I cannot activate ITP. This service is supposed to be supported on my new phone per the Digital Protect app and other resources. I contacted VZ and went thru several tech support reps who couldn’t help. I was given a phone no. by one tech which got me to McAfee who provides the actual service. McAfee said they could not help me since they are only a partner with VZ on different databases and referred me back to VZ and ask for McAfee Tech Support within VZ. I called VZ again and had to go thru the entire explanation of my issue again with VZ tech support. It was finally escalated to a Tier 2 support coach who couldn’t figure out the problem and she finally brought a McAfee support rep in on a conference call. I went through all the instructions provided by the McAfee tech but he couldn’t fix my problem either. This was on a Thursday. He advised he was going to investigate and fix the problem that evening and call me back Friday morning, the next day to confirm the service. This conference call was over two weeks ago, I never received call back and still do not have ITP but still paying for it. Too many people involved that don’t know what they’re doing and don’t return calls. I have to keep Digital Secure as I need the WiFi protection on the phone but not getting what I’m paying for every month. Very dissatisfied.
Developer Response 09/06/2023
Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.
My Review
12/29/2025

Ineviiitable
This app truly bought comfort to my life and when I type this I hope someone at least looks at this cause this is my honest review . I was hacked or something happened with my info & I needed help immediately. I called Verizon (my phone company) and they offered me things I never heard of before . I was scared at first but I went with the plan (mobile protect) . I’m sorry to all the representatives that I’ve came across with maybe bad attitudes because of my frustration but this is the first time you guys asked me for a review on this so I’m giving one . Thank you guys for this service cause it helped me out maybe not completely but far enough to push comfort back in me again. Thank you Verizon , from your loyal but late paying customer , Michael .

Developer Response
Dear customer, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.
My Review
12/29/2025

Ineviiitable

This app truly bought comfort to my life and when I type this I hope someone at least looks at this cause this is my honest review . I was hacked or something happened with my info & I needed help immediately. I called Verizon (my phone company) and they offered me things I never heard of before . I was scared at first but I went with the plan (mobile protect) . I’m sorry to all the representatives that I’ve came across with maybe bad attitudes because of my frustration but this is the first time you guys asked me for a review on this so I’m giving one . Thank you guys for this service cause it helped me out maybe not completely but far enough to push comfort back in me again. Thank you Verizon , from your loyal but late paying customer , Michael .
Developer Response 12/31/2025
Dear customer, we're glad that you are enjoying using our application. We appreciate the positive review. Thank you. Your Verizon protect Support Team.
Needs to allow secure inflight wifi
07/26/2022

saucy716638
This app is great, but doesn’t allow me to even connect to my work wifi, which happens to be an unsecure connection on a plane everyday. It shows our wifi available to connect, but when it does it says “no internet connection” while all of my coworkers’ internet works perfectly fine as usual. I have tried simply turning off the VPN and/or the WiFi security protection to no avail. Have tried every combination with the app to try and make it work. The only thing that allows me to connect to the plane WiFi is deleting the app entirely. I have done this quite a few times. I don’t buy the full access WiFi like passengers do obviously, but need to utilize the free unsecure connection for flight time/altitude levels for my job. This app does not allow me to do that. Wish there was some sort of update to allow this for me. It’s convenient otherwise.

Developer Response
Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.
Needs to allow secure inflight wifi
07/26/2022

saucy716638

This app is great, but doesn’t allow me to even connect to my work wifi, which happens to be an unsecure connection on a plane everyday. It shows our wifi available to connect, but when it does it says “no internet connection” while all of my coworkers’ internet works perfectly fine as usual. I have tried simply turning off the VPN and/or the WiFi security protection to no avail. Have tried every combination with the app to try and make it work. The only thing that allows me to connect to the plane WiFi is deleting the app entirely. I have done this quite a few times. I don’t buy the full access WiFi like passengers do obviously, but need to utilize the free unsecure connection for flight time/altitude levels for my job. This app does not allow me to do that. Wish there was some sort of update to allow this for me. It’s convenient otherwise.
Developer Response 08/02/2022
Hello, please reach out to us at Digital-Secure-App-Support@Verizon.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Digital Secure Support Team.

*Redesigned homepage with quick action tiles, making it easier for you to act on what needs attention *New Digital Footprint Manager feature, bringing together Dark Web Monitoring, Password & Identity Manager and Data Broker List Removal *New Secure Connect feature, bringing together Safe Browsing, Wi-Fi Scan and Secure VPN *Device health helps protect your device from threats and software risks

Version 8.2.2 3d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Verizon Wireless
Size: 286.3 MB
Category: Utilities
Compatibility: Requires iOS 16.6 or later.

iPhone
Requires iOS 16.6 or later.

iPad
Requires iPadOS 16.6 or later.
Languages: English and Spanish
Age Rating: 4+

4+

Learn More