I love the app itself, it’s really nice having esp if I’m walking away from the car and don’t remember if I locked it or not, it’s super easy to check. On top of the other amazing features it already has. I do wish that the app had more features for the vehicle itself on the app for all trim levels and all vehicle types. Esp with the ability to choose the temps for climate control when remote starting. Winter is coming soon and the remote start sets climate control at 72 degrees, even if climate control was set to off, lower or higher prior to being turned off, which is nice. However, it would be super useful and extremely helpful to have access to windshield defogger settings and climate control settings 24/7 for all trim levels of all vehicles other than the electric vehicles. I love the remote start feature on the app and on the fob but having access to climate control on all trim levels for all vehicle types to help adjust the inside as well, and being able to turn on the heated seats, and the spilt climate control feature for driver and passenger settings, would be extremely helpful during extreme heat and extreme cold weather conditions. Same for being able to choose which doors to unlock remotely, and/or trunk opening outside of using the fob for the trunk.

Purchased this 2022 ID4 from CARMAX in spotless condition with 40k on the mileage. I traded in a gas guzzling Toyota tundra special edition for 26k and walked out of CARMAX after paying just 20k for this amazing all electric vehicle. Perfect scenario, my wife drives a three row atlas VW and I don’t work outside of the home although I do drive our child to school, dr appts, extra curricular activities, and social activities. I also drive regularly to the grocery store as I do the majority of the cooking. I currently just trickle charge the vehicle from home overnight and that keeps me at 80% by morning which equates to 200 miles range which I never use, usually going down to roughly 60%. I park it outside here in Colorado so in the winter I have it set to start the heater each morning ten minutes before I have to leave with my child to take them to school. A feature we love! It also has heated seats, heated steering wheel, AND MASSAGE SEATS! I’m 6ft 2 and 250 pounds but this car is super spacious to the point where I actually don’t put my seat all the way back or all the way down for the first time in my life! I have all the known safety features known to man and at 66 years old, I’ll take all the backup help I can get! Crunching the numbers it cost me $11 to fully charge the vehicle to 350 mile range, and equivalent miles per gallon is about 90 mpg. The car turns off automatically when you put it in park and get out, unlocks automatically when you approach the car to get in and starts automatically when you are in park and step on the brakes. It drives like a corvette with the super high torque in sport mode or it’s more sluggish like an antique piston driven car when in grandad mode. I love it! Buy one!

We purchased our 2022 VW Atlas SEL R-Line Premium earlier this year and both the vehicle and this app have been a complete nightmare. There are so many electrical problems with the car that over the last 6 months it has been in the shop for nearly three months. With this app specifically, we will get notifications that the doors are open when we are driving on the highway and they are clearly closed. The car will start itself randomly with nobody around and the keys not even with us. The stereo system will sometimes not work at all and other times not shut off until the battery is disconnected. You might think it’s just the stereo but the entire vehicle’s computer system is controlled through the stereo. Things like lane assist, crash avoidance, climate control. Navigation, and absolutely everything else. Speaking of lane assist and crash avoidance, it will sometimes not work at all even in a situation where a collision is probable and sometimes it will go crazy, jiggle the steering wheel, apply the brakes and scare the crap out of us when no other vehicles or even stationary objects are nearby. I could write a novel on just the electrical issues with this vehicle but I would rather you Google Atlas Electrical Problems and see just how many other drivers have similar issues. Some are down right gut wrenching. Please do not purchase a VW Atlas unless you are interested in being disappointed and having $60,000 worth of buyers remorse.

I purchased my 2024 Tiguan R-Line brand new in October 2024. I rarely ran into issues with the myVW app the first year and a half or so but ever since you’ve updated your app and made changes with the new iOS software updates, the app has been consistently unreliable. I can be walking to my VW in an open air parking lot with a full tank of gas and less than 100 feet away from my vehicle, I hit engine start and it won’t connect and I get an error. I’ve lost count how many times I’ve run into this issue in the last six months. I know it’s not my iPhone or my cell reception since I live in a city with 3 million people and my cell reception is 5G UW with Verizon. Today I was standing in line waiting for the cashier to finish scanning my grocery items so I logged into the app, 3/4 tanks of gas and the app told me my Tiguan was unlocked with both the driver and passenger doors open. I almost went into a panic thinking someone may have broken into my vehicle… I walked outside immediately and saw my vehicle locked and secured as I left it 20 minutes prior. I love my VW, this is my second purchase in the last 7 years and I will be a lifelong customer… but please seriously look into whatever is causing your updated app to crash for your paying customers. I realize this first world problems of me and all but I’m paying for a service that’s become inconsistent and totally unreliable. Thank you so much.