Liberty Mutual Mobile

Name: Liberty Mutual Mobile
Rating: 4.8 (446341 reviews)
Author: Liberty Mutual

Finance

Free · Designed for iPad

446K Ratings
Ages

4+
Years
Category

Finance
Developer

Liberty Mutual
Language

EN
English
Size

260.5
MB

Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access insurance cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving. WE’RE HERE FOR WHAT YOU NEED Take care of what’s important, quickly and easily. - Access insurance cards and save them to your Apple Wallet - Get to know your coverages and receive customized recommendations - Save money with our safe driving program (in most states) - Sign up for paperless billing, Autopay, and push notifications - Add drivers, update mortgage lenders, and make other policy changes - Access and electronically sign important documents - Save money with our safe driving program (in most states) WE’RE HERE WHEN YOU NEED IT MOST Find on-the-go help in the moments that matter. - Tap to call for Roadside Assistance - File a claim and get real-time status updates - Upload pictures of damage and get a repair estimate quickly - Schedule a damage review or request a rental vehicle - View estimates, track repairs, and review claims payments

Ratings & Reviews

4.8

out of 5

446K Ratings

Insurance Made Easy
02/26/2019

Jewelofthemile
First off I love Liberty Mutual not just because the commercials are funny but because they are true! I mean really true! I had a claim on my insurance and my claim agent Whitney listened to me and made me feel so relaxed like she was one of my girlfriends from high school. I REALLY felt like she was on my side holding me down not like a dry robotic person just going through the motions following the guidelines. It was so seem less if I’m honest I didn’t know when it started or ended. I got a call telling me to call her up and tell her my side send over pictures of my car, she even set me up to text them over, and before I knew it I was getting a letter saying this is what was paid out enjoy your day. I feel like my rates are really great especially for everything you get. Like the better car replacement option, I pray I NEVER need it but it’s nice to know that if somebody hits and totals my car I can get a little nicer one in return. The stress of what am I going to do now is not there. Liberty Mutual has really made me feel like a million bucks. It’s been almost a year and I couldn’t be happier. *singing voice* Liberty Liberty Liberty Liberty!!!!
Insurance Made Easy
02/26/2019

Jewelofthemile

First off I love Liberty Mutual not just because the commercials are funny but because they are true! I mean really true! I had a claim on my insurance and my claim agent Whitney listened to me and made me feel so relaxed like she was one of my girlfriends from high school. I REALLY felt like she was on my side holding me down not like a dry robotic person just going through the motions following the guidelines. It was so seem less if I’m honest I didn’t know when it started or ended. I got a call telling me to call her up and tell her my side send over pictures of my car, she even set me up to text them over, and before I knew it I was getting a letter saying this is what was paid out enjoy your day. I feel like my rates are really great especially for everything you get. Like the better car replacement option, I pray I NEVER need it but it’s nice to know that if somebody hits and totals my car I can get a little nicer one in return. The stress of what am I going to do now is not there. Liberty Mutual has really made me feel like a million bucks. It’s been almost a year and I couldn’t be happier. *singing voice* Liberty Liberty Liberty Liberty!!!!
#1 WORST Insurer ever!
06/13/2023

sixpus
Minus - 100 stars if the option was available. The Salesman sold me a bunch of lies all bundled up for us in a State we Do not Live in and left us underinsured without any required insurance coverages that is required by state and by the dealership I had leased my car from, Not a single one of the claims adjusters , presidential department staff , much less the so called “ claims representatives assisted us ever , they delay , delay further , and continue delaying , I know they were not even performing the proper investigations for each claim I had to report during COVID-19, The claims I have reported do not reflect the facts I provided when I reported , in fact are full of inaccuracies and errors in each claim that I have submitted. I have no doubt that I have been singled out by the agents for their own Bias and Discriminatory reasons. Liberty Mutual has not addressed any issues I have experienced and attempted on many occasions to try and get the multiple problems and errors on their end to be fixed without success but not due to failure or lack of accountability on my end. Liberty mutual has collected every Penny of the policy at 6xs the quoted rates and have paid $ 0 absolutely nothing for claims that had been fully covered and valid , Stay Far Far Away unless you want to be Deceived, Robbed financially and Consistently disregarded and left without options for recovering from losses that are covered in your policy , or so “ you thought”
#1 WORST Insurer ever!
06/13/2023

sixpus

Minus - 100 stars if the option was available. The Salesman sold me a bunch of lies all bundled up for us in a State we Do not Live in and left us underinsured without any required insurance coverages that is required by state and by the dealership I had leased my car from, Not a single one of the claims adjusters , presidential department staff , much less the so called “ claims representatives assisted us ever , they delay , delay further , and continue delaying , I know they were not even performing the proper investigations for each claim I had to report during COVID-19, The claims I have reported do not reflect the facts I provided when I reported , in fact are full of inaccuracies and errors in each claim that I have submitted. I have no doubt that I have been singled out by the agents for their own Bias and Discriminatory reasons. Liberty Mutual has not addressed any issues I have experienced and attempted on many occasions to try and get the multiple problems and errors on their end to be fixed without success but not due to failure or lack of accountability on my end. Liberty mutual has collected every Penny of the policy at 6xs the quoted rates and have paid $ 0 absolutely nothing for claims that had been fully covered and valid , Stay Far Far Away unless you want to be Deceived, Robbed financially and Consistently disregarded and left without options for recovering from losses that are covered in your policy , or so “ you thought”
YOU HAVE TO READ THIS
08/24/2024

Brandon26620
Started using liberty mutual just for my home insurance when I bought a new house. Which was $1,300 for a year. Within just 2 renewals they are now charging me $2,200. ALMOST DOUBLE IN 2 YEARS. Never once was I contacted about these increases either. Now for the REALLY SCUMMY PART THAT BORDERLINES INSURANCE FRAUD ON THEIR PART. I was changing my car insurance and looking to bundle my auto with my home insurance. And I was in an accident a few years ago where I was found to have 0 fault my insurance paid absolutely nothing and the women who rear ended me at a red light had to have her insurance pay it all. In moments where your insurance pays nothing and you are at no fault it is not suppose to affect your rates. Liberty mutual jacked up my quote because of it when I called one of their insurance sales agents he told me my current insurance filed the claim wrong and that I need to get a letter stating I was not at fault even though he could see it. I talked to other insurance companies including my current and they told me THESE COMPANIES MAKE THIS UP TO TRY AND SELL YOU IN THE MOMENT. He could see I wasn’t at fault and that’s all he needed to change my quote and he lied and made up some letter to try and charge me more money for insurance so they could make more commission. Complete scum bags if I can find the agents name I’m putting it in here he deserves to be fired though I know he won’t because liberty mutual probably trained him to scam people.
YOU HAVE TO READ THIS
08/24/2024

Brandon26620

Started using liberty mutual just for my home insurance when I bought a new house. Which was $1,300 for a year. Within just 2 renewals they are now charging me $2,200. ALMOST DOUBLE IN 2 YEARS. Never once was I contacted about these increases either. Now for the REALLY SCUMMY PART THAT BORDERLINES INSURANCE FRAUD ON THEIR PART. I was changing my car insurance and looking to bundle my auto with my home insurance. And I was in an accident a few years ago where I was found to have 0 fault my insurance paid absolutely nothing and the women who rear ended me at a red light had to have her insurance pay it all. In moments where your insurance pays nothing and you are at no fault it is not suppose to affect your rates. Liberty mutual jacked up my quote because of it when I called one of their insurance sales agents he told me my current insurance filed the claim wrong and that I need to get a letter stating I was not at fault even though he could see it. I talked to other insurance companies including my current and they told me THESE COMPANIES MAKE THIS UP TO TRY AND SELL YOU IN THE MOMENT. He could see I wasn’t at fault and that’s all he needed to change my quote and he lied and made up some letter to try and charge me more money for insurance so they could make more commission. Complete scum bags if I can find the agents name I’m putting it in here he deserves to be fired though I know he won’t because liberty mutual probably trained him to scam people.
Worst insurance agency I’ve tried!
02/15/2024

its•Garza
I called and got a new policy a week before my old policy expired with a different company. I even got an early bird discount or whatever they call it, so I’m talking with the agent and giving him all my information and we went over it several times to make sure it was correct gave him my account number and he said he would find the routing number since that’s public information. My policy was supposed to go into effect Feb 2nd everything was showing fine on the app the first couple of days, I even got bill slips on my email and the app saying my payment was successful! Today I try to pull up my ID card from the app and it’s says I don’t have a policy with liberty mutual. This had to be a mistake so I call the agent to try and clear this out and I get told that my policy has been canceled because the account or routing number was incorrect. I never got a call from liberty mutual or an email saying I was getting canceled for non payment. I drove around for almost 2 weeks without insurance and not a single call from them. I still tried to make it work but the only solution they gave me was pay the premium in full for the whole year that’s over $3,000 or “go with another insurance company wait a year and then come back”! They didn’t even try to work with me over an error that was more than likely the agents fault.
Worst insurance agency I’ve tried!
02/15/2024

its•Garza

I called and got a new policy a week before my old policy expired with a different company. I even got an early bird discount or whatever they call it, so I’m talking with the agent and giving him all my information and we went over it several times to make sure it was correct gave him my account number and he said he would find the routing number since that’s public information. My policy was supposed to go into effect Feb 2nd everything was showing fine on the app the first couple of days, I even got bill slips on my email and the app saying my payment was successful! Today I try to pull up my ID card from the app and it’s says I don’t have a policy with liberty mutual. This had to be a mistake so I call the agent to try and clear this out and I get told that my policy has been canceled because the account or routing number was incorrect. I never got a call from liberty mutual or an email saying I was getting canceled for non payment. I drove around for almost 2 weeks without insurance and not a single call from them. I still tried to make it work but the only solution they gave me was pay the premium in full for the whole year that’s over $3,000 or “go with another insurance company wait a year and then come back”! They didn’t even try to work with me over an error that was more than likely the agents fault.

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