About the Site24x7 iOS app
ManageEngine Site24x7 is an AI-powered observability platform for DevOps and IT operations. The cloud-based platform’s broad capabilities help you troubleshoot application performance issues and investigate incidents related to websites, servers, networks, and cloud resources in real time. Users can track real-time metrics for over 600 technologies using visual charts and dashboards while on the go—all from a single console.
How the Site24x7 iOS app can help
Based on your user profile, you can receive instant notifications, add comments, analyze the root causes of incidents, track the KPIs of monitored resources, announce scheduled maintenance for known alerts, and authorize remedial actions—all through the mobile app. The Site24x7 iOS app provides availability and performance reports for all monitored resources along with root cause analysis (RCA), service-level agreement (SLA), and downtime reports.
Get outage histories and performance reports for your monitors. Manage multiple accounts across domains and track your system health using widgets like Alarms and Status. Alarm shortcuts help you access the app directly from the app widget. Quickly assign technicians for faster resolution and create shortcuts to monitor multiple alarms with ease.
The app supports both light and dark themes for a personalized experience. Keep a close watch on every monitor’s status in real time with the NOC View.
Use the Site24x7 iOS app to:
Troubleshoot issues instantly
* Get instant notifications about performance issues and resolve them with IT automation. Customize status notifications and instantly test alerts using the Test Alert feature.
* View monitor statuses (Up, Down, Trouble, or Critical) and RCA reports on downtime.
* Get outage and performance reports for monitors with detailed breakdowns.
* Detect anomalies in IT performance with the Anomaly Dashboard.
* Access MSP or BU dashboards for customer-specific availability insights.
* Use the NOC View to check the statuses of monitors in selected groups.
* Manage SLAs efficiently with scheduled maintenance and SLA tracking.
* Add monitors and perform administrative actions from the Admin tab.
* Perform actions like opening alarms, assigning technicians, and accessing reports via AppIntent.
Monitor & manage with ease
* Log in with multiple accounts to manage all data centers (DCs) effortlessly.
* Monitor domains and track your server performance using over 80 metrics.
* Set time zones for seamless monitoring and location-based availability views.
* Collaborate on resource updates with incident chats
* DC-based availability tracking for individual accounts.
Personalize your experience
* Use status widgets on the home and lock screens for quick monitor access via the control widget.
* Enjoy a refreshed interface with light and dark themes.
About Site24x7
Site24x7 provides AI-powered, full-stack monitoring specifically designed for DevOps and IT operations. It collects telemetry data from various sources, including servers, containers, networks, cloud environments, databases, and applications, to offer comprehensive observability. Additionally, Site24x7 tracks end-user experiences through both synthetic and real user monitoring capabilities. These features enable DevOps and IT teams to troubleshoot and resolve application downtime, performance issues, and infrastructure challenges, ultimately helping them manage digital user experiences more effectively.
Site24x7 offers a wide range of performance monitoring features for your technology stacks, including the following:
* Website monitoring
* Server monitoring
* APM
* Network monitoring
* AWS, Azure, and GCP monitoring
* Hybrid, private, and public cloud monitoring
* Container monitoring
For any assistance, please get in touch with support@site24x7.com.
Privacy Policy:
https://www.site24x7.com/privacypolicy.html
Terms of Service:
https://www.site24x7.com/terms.html
We use this app tremendously and love Site24x7’s capabilities. We just need a dark theme! Would be much easier on the eyes at 3am when checking status of your systems!
Developer Response
Thanks for your feedback. We have noted your request and will try to add it in our future updates. Feel free to write to us at site24x7@zohomobile.com for any further clarification.
Good monitoring, horrible alerting
SpeedSkydiver
There is too little flexibility on the alerts. With the mobile app, the push notifications are either on or off. You can’t set thresholds/rules. If a server goes down for a minute at 2am and then fixes itself… the push alert will be immediate and will wake me up for nothing. I’d be waken up multiple times nightly if I left the push notifications enabled on the phones.
Developer Response
Thanks for your feedback. We will check the possibilities with our development team and keep you posted on any developments.
Generally bad app
SARGuy76
The alerts on this app are terrible. I received a couple dozen alerts when setting up, the badge showed over 1k, then down to 600, then 200, then back to 500. The stats in the server monitors are marginally at best when compared with the web UI. Overall useless and has since been deleted.
Developer Response
Hi, apologies for the inconvenience caused. Please help us understand the issue you are facing in depth. Please share the detailed issue by writing to site24x7@zohomobile.com. We'll ensure to look into it with utmost priority. Thanks!
Crashing immediately after last update
mgeoff
Previously pretty useful, great option for alerting on monitor outages. Unfortunately, as of the last update in Nov 2022, it crashes immediately upon opening. Background alerts still work, but the app crashes as soon as it takes the foreground.
Developer Response
We regret the inconvenience caused. The issue has been fixed. Please update your app to the latest version (4.8.1). It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarification.
Bug Fixes and performance enhancements
Version 5.1.7
The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
