MyQuest for Patients

Name: MyQuest for Patients
Rating: 4.7 (506408 reviews)
Author: Quest Diagnostics, Inc.

Medical

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

506K Ratings
Age Rating

13+
Years
Chart

#12
Medical
Developer

Quest Diagnostics, Inc.
Language

EN
English
Size

104
MB

iPhone

Take control of your health. With the MyQuest app from Quest Diagnostics, all your lab results and appointments are at your fingertips – so you have the information you need to stay healthy: • View your lab results securely and quickly • Find nearby Quest locations that are convenient for you • Schedule and manage your appointments • Manage the health of your loved ones with MyCircle • Browse and buy your own tests with QuestDirect • Share your health information with your healthcare providers • Integrate your results with Apple Health Did you know that people are more likely to know their WiFi password than important health information, such as their blood type, cholesterol, and blood sugar levels? Take control of your health with the MyQuest app, and view your lab results, manage appointments, and more, all in one place. Download MyQuest today to get access to an all-new way to manage your healthy journey with Quest.

Ratings & Reviews

4.7

out of 5

506K Ratings

Fast and easy to book
Apr 6
Zen Mina
I don’t find apps to be easy enough for me to successfully use and I get frustrated all too often because my brain can’t navigate within the app so I honestly don’t keep trying and upsetting myself, i usually just call. I have to admit I love Quest because of their app! Not only is it simple and fast to book appointments or change or cancel them, they also have appointments available for the next day which is a giant help for me because I need to get specific and special lab work done while I’m experiencing another sudden physical inflammation flare. In addition to having next day appointment and ease of use with their app they also provide the user with the test results and almost always those results are available to the patient much earlier than when the doctor would contact us with the results. As if that weren’t enough they also show all past results and in multiple formats so if you have bloodwork that’s repeated like the complete comprehensive metabolic panel it shows you in graph form all your results so if you go up or down or were in the red but now your in the normal zone, you will see that timeline. It’s all right there, available to you 24/7! If you’ve read all this then I’m sure you’ll enjoy this app!
Fast and easy to book
Apr 6
Zen Mina

I don’t find apps to be easy enough for me to successfully use and I get frustrated all too often because my brain can’t navigate within the app so I honestly don’t keep trying and upsetting myself, i usually just call. I have to admit I love Quest because of their app! Not only is it simple and fast to book appointments or change or cancel them, they also have appointments available for the next day which is a giant help for me because I need to get specific and special lab work done while I’m experiencing another sudden physical inflammation flare. In addition to having next day appointment and ease of use with their app they also provide the user with the test results and almost always those results are available to the patient much earlier than when the doctor would contact us with the results. As if that weren’t enough they also show all past results and in multiple formats so if you have bloodwork that’s repeated like the complete comprehensive metabolic panel it shows you in graph form all your results so if you go up or down or were in the red but now your in the normal zone, you will see that timeline. It’s all right there, available to you 24/7! If you’ve read all this then I’m sure you’ll enjoy this app!
Have seen a lot of improvements overall
07/15/2024
Stubbs Mackenzie
*Updated to say things run much more smoothly. Using the app was actually quite smooth, and enjoyable. Thank you for your dedication to your patients in this regard! If the tooling for insurance plan lookup was a bit easier to manage on mobile this would be a perfect app. Thank you again! —previous review—I frequently use the MyQuest app and prefer my local Quest over any other lab draw place. I’ve seen this app go from being clunky to reliably responsive now, and there is less lag on loading results or flipping between screens (home, to MyQuest, etc). I especially love that the attached results in MyQuest now have reference links. The one caveat now is that those links do not give you the option to open them in the default, or chosen browser, on the device. Additionally, and this is more feedback for the way results are entered into the database, but any tests done at Quest for a provider that faxes, or sends via portal should be shown in the user’s results page. I think it seems assumed that the person may have access via a MyChart or other patient portal access account but it is nice, for consistency, to see all results from any provider in that page. Thanks for continuing to improve the app!
Have seen a lot of improvements overall
07/15/2024
Stubbs Mackenzie

*Updated to say things run much more smoothly. Using the app was actually quite smooth, and enjoyable. Thank you for your dedication to your patients in this regard! If the tooling for insurance plan lookup was a bit easier to manage on mobile this would be a perfect app. Thank you again! —previous review—I frequently use the MyQuest app and prefer my local Quest over any other lab draw place. I’ve seen this app go from being clunky to reliably responsive now, and there is less lag on loading results or flipping between screens (home, to MyQuest, etc). I especially love that the attached results in MyQuest now have reference links. The one caveat now is that those links do not give you the option to open them in the default, or chosen browser, on the device. Additionally, and this is more feedback for the way results are entered into the database, but any tests done at Quest for a provider that faxes, or sends via portal should be shown in the user’s results page. I think it seems assumed that the person may have access via a MyChart or other patient portal access account but it is nice, for consistency, to see all results from any provider in that page. Thanks for continuing to improve the app!
Too long a wait
09/22/2018
Surge1278sa
The app itself seems to work okay and is a decent way to store results. However, I did not obtain my lab results before my physical exam. I just had a standard blood and urine test. I do not understand why they cannot load those results within a day or two after obtaining them. I like having those prior to my exam so I can have an intelligent discussion with my doctor about them, rather then being told the results at the end of my exam and not being able to do any research. So I ended up making a trip a day before and having them print out the results for me.Which sort of renders this app about 90 percent useless for my purposes. I can easily scan and save my results to my computer. Hopefully they can speed up loading test results at the same time they are available to the doctor. After all, its our results, and we are entitled to them.Update:I found out states have different rules about releasing data. My state allows it with the providers approval, which I have. I have been receiving data on a more timely basis recently, and I increased my rating as a result. My provider has another app they use which gives me lab results as soon as they are released. I now use that app as well. If the results are good I can relax during my exam, and not worry about the lab results while undergoing the examination. If something is abnormal, then I can research it before my exam and discuss treatment options with my doctor at that time in a more informed manner. Hopefully all states will enact similar laws which I believe benefit both the patient and doctor.
Too long a wait
09/22/2018
Surge1278sa

The app itself seems to work okay and is a decent way to store results. However, I did not obtain my lab results before my physical exam. I just had a standard blood and urine test. I do not understand why they cannot load those results within a day or two after obtaining them. I like having those prior to my exam so I can have an intelligent discussion with my doctor about them, rather then being told the results at the end of my exam and not being able to do any research. So I ended up making a trip a day before and having them print out the results for me.Which sort of renders this app about 90 percent useless for my purposes. I can easily scan and save my results to my computer. Hopefully they can speed up loading test results at the same time they are available to the doctor. After all, its our results, and we are entitled to them.Update:I found out states have different rules about releasing data. My state allows it with the providers approval, which I have. I have been receiving data on a more timely basis recently, and I increased my rating as a result. My provider has another app they use which gives me lab results as soon as they are released. I now use that app as well. If the results are good I can relax during my exam, and not worry about the lab results while undergoing the examination. If something is abnormal, then I can research it before my exam and discuss treatment options with my doctor at that time in a more informed manner. Hopefully all states will enact similar laws which I believe benefit both the patient and doctor.
No temporary hold - VERY frustrating
12/07/2024
Review35320&4
When making an appointment, your selected time is not “held” for a period of time, so once you get through the whole process of entering all your info, the time slot might no longer be available. What’s worse is that the info you entered is not temporarily stored. So the initial frustration you feel from your selected time slot being pulled out from underneath you is then replaced with a terrible combination of anger and mild panic at having to re-enter all the same info in a frantic dash before you lose your next selected time slot, lest this infuriating cycle repeat yet another time. This is a simple issue and a solved problem in businesses like ticket vendors where selections are limited and customers need time to enter their info before losing their selection. My second issue is that the times displayed before expanding to see all times are often not actually available times. But you can’t tell that visually so you click on them with a sense of futility and stupidity. You can only tell that they are unavailable once you expand and see that available times are BOLD (or not grayed out). Why are you taunting me and showing me all the times I CAN’T have? Just show me what’s actually available! The rest of the signup experience is pretty smooth, but these two issues have been a problem with this app as long as long as I can remember. And they are not difficult problems to solve.
No temporary hold - VERY frustrating
12/07/2024
Review35320&4

When making an appointment, your selected time is not “held” for a period of time, so once you get through the whole process of entering all your info, the time slot might no longer be available. What’s worse is that the info you entered is not temporarily stored. So the initial frustration you feel from your selected time slot being pulled out from underneath you is then replaced with a terrible combination of anger and mild panic at having to re-enter all the same info in a frantic dash before you lose your next selected time slot, lest this infuriating cycle repeat yet another time. This is a simple issue and a solved problem in businesses like ticket vendors where selections are limited and customers need time to enter their info before losing their selection. My second issue is that the times displayed before expanding to see all times are often not actually available times. But you can’t tell that visually so you click on them with a sense of futility and stupidity. You can only tell that they are unavailable once you expand and see that available times are BOLD (or not grayed out). Why are you taunting me and showing me all the times I CAN’T have? Just show me what’s actually available! The rest of the signup experience is pretty smooth, but these two issues have been a problem with this app as long as long as I can remember. And they are not difficult problems to solve.

The following minor enhancements have been made: 1 On the "Home" page, the card "Build your health history with My Quest" has been removed. The message was redundant, as the patient is already signed into MyQuest. 2 In the "My Quest" tab. all Results cards will display the View button, whether the card has already been viewed or has not been viewed. 3 In "View Appointments", the Schedule appointment link has been added to the top of the screen. This link navigates the patient to the "Locations" screen to begin the Schedule appointments process.

Version 3.35 Sep 3

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Quest Diagnostics, Inc.
Size: 104 MB
Category: Medical
Compatibility: Requires iOS 17.6 or later.

iPhone
Requires iOS 17.6 or later.

Mac
Requires macOS 14.6 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.3 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information