* Fixed bugs in anticipation of iOS13 release.
* Fixed a bug related to payment methods.
* As always, if you have any questions about the app, please email us at MobileDevelopers@humana.com. Thanks!
Ratings and Reviews
Great @ feedback
For starters the bug that was mentioned by other users about the digital ID not saving to photos appears to be fixed even though it was not mentioned in the last update notes.
This developer is incredibly responsive and open / receptive to feedback. I requested the option to save my digital ID to the “wallet app” and the developer was very open about the request and was told it is on the roadmap.
I know app design is more difficult than most users realize but this team appears to be sincerely devoted to improving their app.
Review the APP, not the company
I’ve had the Humana app as long as I’ve had Humana, about 3 years now. I’ve never had a problem with the app. Everything opens the way it’s supposed to. Updates of stuff I did at the dr are pretty quick to show up. No issues worth noting.
Regarding people who bash the app with 1-star and 2-star reviews; take a closer look at what they’re saying. Many of them give the app a low rating because the app doesn’t do something they think it should, call Humana on the phone, and then give the APP a low rating because they got frustrated on the PHONE CALL. True, the app doesn’t do absolutely everything. But it’s an app! If you want 100% access to 100% of everything, just go to the full website!
Developer Response ,
Hi! Thanks for the review! If you ever have any suggestions or feedback for us on what you'd like to see in the future, please free to message us at MobileFeedback@humana.com
Thankful this app finally has voiceover support!
I haven't been able to run this app through its paces as much as I would like, but I am going to start trying to do so soon. Anyway, until this most recent update, this app was completely inaccessible, which was frustrating as I am a Humana customer. Now that the app works with voiceover, I am very happy that I can use it independently.
Developer Response ,
Hi! We know it was long overdue. It is still a work in progress - we will be iteratively releasing updates as we continue to comb through the app to make it 100% Voiceover compatible. If you have any questions or find any issues, please email us at MobileDevelopers@humana.com. Thanks!
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With Family Sharing set up, up to six family members can use this app.