Panda Express

Name: Panda Express
Rating: 4.8 (502492 reviews)
Author: Panda Express

Eat, Enjoy, & Earn Rewards

Free

502K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Panda Express
Language

EN
English
Size

158
MB

Good Fortune Awaits with Panda Rewards and the Panda Express® App. Order your Panda favorites on the fly for dine-in, take out, or delivery. And you can earn Panda Points when you satisfy your Panda cravings! Features: * Join Panda Rewards and earn Panda Points with qualifying purchases by ordering in the app or scanning your QR code in store or in our drive-thru! * Get surprise offers and use your Panda Points to unlock more rewards and redeem them for your Panda favorites. * Order for dine-in, take-out, or delivery and get your food whenever you want—whether it's ASAP or scheduled for later. * Save and reorder your favorites with a single tap in your account! * Having a party? Our catering options are second to none. Just pick your sides + entrees and we’ve got you covered!

Ratings & Reviews

4.8

out of 5

502K Ratings

Rewards
06/24/2024

mooncrest14
I love panda express, especially their plates! Their prices are really good! My only issue is rewards and I have a problem trying to use them either through my app online or in store. The last two times I tried to show the individual at cash register she called a supervisor over and gave me a drink, which which had nothing to do with the upgrade for the rewards. When I went in there last week, I had everything screenshot to show her the issue. She refused to look at it and said she would not honor it. This is not usual for Panda Express employees. If it happens today, and it’s not honored when I get there, and I did put it in my comments on my order, I will update my review and I think I will just switch from the Auburn store to the Bonney Lake store. you earn your rewards by making purchases and you should be able to use them and have them honored the way they are stated in the app. If something doesn’t work when you go to a store, they should be honored especially if you have screenshots.
Rewards
06/24/2024

mooncrest14

I love panda express, especially their plates! Their prices are really good! My only issue is rewards and I have a problem trying to use them either through my app online or in store. The last two times I tried to show the individual at cash register she called a supervisor over and gave me a drink, which which had nothing to do with the upgrade for the rewards. When I went in there last week, I had everything screenshot to show her the issue. She refused to look at it and said she would not honor it. This is not usual for Panda Express employees. If it happens today, and it’s not honored when I get there, and I did put it in my comments on my order, I will update my review and I think I will just switch from the Auburn store to the Bonney Lake store. you earn your rewards by making purchases and you should be able to use them and have them honored the way they are stated in the app. If something doesn’t work when you go to a store, they should be honored especially if you have screenshots.
Horrible app. Changes your address
06/03/2023

Isaveulife
Ordered last pm. Somehow, our address was changed after hitting order from xxx ct to xxx dr which doesn’t exist. If you google xxx dr it shows our home. Less than one min after ordering, we noticed the error and contacted the supposed driver by phone # provided by you. It did not belong to anyone affiliated with doordash or Panda Express. We then called the restaurant. They said they would let the driver know. I then called doordash, your picked delivery method. They said they tried calling the driver and no answer. Obviously, they do have someway to contact her as they supposedly got the order to her. They said they’d take care of it. The driver was at the store for over 45 minutes according to the tracking app and I still was unable to contact her. Once she started moving, I could she when she arrived in my neighborhood. She drove to the entrance then left. I was standing outside the entire time. It took over an hour and 1/2 for her to key in delivered which it never was. Our neighborhood is only 82 homes, very small and only 4 streets. This person obviously had no intention of delivering. She never tried calling us. This was the first time my daughter was going to try Chinese food. She was extremely upset. this mad it very difficult also considering it was now almost 2 hours later.
Horrible app. Changes your address
06/03/2023

Isaveulife

Ordered last pm. Somehow, our address was changed after hitting order from xxx ct to xxx dr which doesn’t exist. If you google xxx dr it shows our home. Less than one min after ordering, we noticed the error and contacted the supposed driver by phone # provided by you. It did not belong to anyone affiliated with doordash or Panda Express. We then called the restaurant. They said they would let the driver know. I then called doordash, your picked delivery method. They said they tried calling the driver and no answer. Obviously, they do have someway to contact her as they supposedly got the order to her. They said they’d take care of it. The driver was at the store for over 45 minutes according to the tracking app and I still was unable to contact her. Once she started moving, I could she when she arrived in my neighborhood. She drove to the entrance then left. I was standing outside the entire time. It took over an hour and 1/2 for her to key in delivered which it never was. Our neighborhood is only 82 homes, very small and only 4 streets. This person obviously had no intention of delivering. She never tried calling us. This was the first time my daughter was going to try Chinese food. She was extremely upset. this mad it very difficult also considering it was now almost 2 hours later.
Poorly designed and nonfunctional
07/09/2019

pissd off customer
This app has way more stars than it deserves. I don’t know how so many people are satisfied with this completely unusable app. I cannot order anything because every time I initiate an order by setting the pickup time and place, it just loads for a long time before telling me the order could not be placed. The loading times for anything in this app are nonsensical and absurd. I have to force quit the app then open it again to start over and hopefully it doesn’t get stuck on a loading screen again. Why the hell does it take so long to continue as guest? Like wth is it processing for so long to get past the initial screen? I can’t fast log in because autofilling the email always enters my password (which is fully visible i.e. security issue) instead of my email. Even when I have the cursor on the password field, autofilling it will replace my manually entered email with my password (again, it is visible) and still leave the password field blank. Also the map to find your location almost never works and also takes forever to load. This app has all the same terrible problems as their website too. Unbelievable that they screwed up such an important part of what could have been an excellent addition to their business model both on desktop and mobile.
Poorly designed and nonfunctional
07/09/2019

pissd off customer

This app has way more stars than it deserves. I don’t know how so many people are satisfied with this completely unusable app. I cannot order anything because every time I initiate an order by setting the pickup time and place, it just loads for a long time before telling me the order could not be placed. The loading times for anything in this app are nonsensical and absurd. I have to force quit the app then open it again to start over and hopefully it doesn’t get stuck on a loading screen again. Why the hell does it take so long to continue as guest? Like wth is it processing for so long to get past the initial screen? I can’t fast log in because autofilling the email always enters my password (which is fully visible i.e. security issue) instead of my email. Even when I have the cursor on the password field, autofilling it will replace my manually entered email with my password (again, it is visible) and still leave the password field blank. Also the map to find your location almost never works and also takes forever to load. This app has all the same terrible problems as their website too. Unbelievable that they screwed up such an important part of what could have been an excellent addition to their business model both on desktop and mobile.
Points disappeared and no one to talk with about it!
Aug 13

Paul Smalley
I love Panda Express’ food. But this isn’t a good review, it’s a review about the app itself. For one, and this is shady as the day is long… there is NO and I repeat ABSOLUTELY NO way to speak with a person via chat or telephone for Panda Express support. Any attempt I have made to contact them fails because the ONLY way you can contact them is some faulty message through the app that they’re supposed to email you back, but they never do. Half of my 2000+ accumulated points magically disappeared one day and since the employees aren’t trained to know squat about the app, there is apparently nothing I can do to get my points back. No one responds to messages and the Panda number is a total JOKE. There is a prerecorded message and then it hangs up on you. Panda has great food, but their untouchable status irritates me to the point where I don’t want to eat their food anymore because I think it’s shady that they, and many other companies these days seem to think they can just go untouchable and not have to deal with the public anymore. “Give us money and when we screw up and give you a soggy mess you need to just deal with it, peasant! Oh and the 1000 missing points you had that disappeared.. deal with that too!”
Points disappeared and no one to talk with about it!
Aug 13

Paul Smalley

I love Panda Express’ food. But this isn’t a good review, it’s a review about the app itself. For one, and this is shady as the day is long… there is NO and I repeat ABSOLUTELY NO way to speak with a person via chat or telephone for Panda Express support. Any attempt I have made to contact them fails because the ONLY way you can contact them is some faulty message through the app that they’re supposed to email you back, but they never do. Half of my 2000+ accumulated points magically disappeared one day and since the employees aren’t trained to know squat about the app, there is apparently nothing I can do to get my points back. No one responds to messages and the Panda number is a total JOKE. There is a prerecorded message and then it hangs up on you. Panda has great food, but their untouchable status irritates me to the point where I don’t want to eat their food anymore because I think it’s shady that they, and many other companies these days seem to think they can just go untouchable and not have to deal with the public anymore. “Give us money and when we screw up and give you a soggy mess you need to just deal with it, peasant! Oh and the 1000 missing points you had that disappeared.. deal with that too!”

More exclusive Panda Rewards updates including user experience improvements and minor bug fixes. Are you hungry? Order your Panda favorites through the Panda Express app while earning points with Panda Rewards.

Version 7.3.8

Dec 11

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

More by Panda Express

2019 Panda Leaders Conference

Business

You Might Also Like

Raising Cane's Chicken Fingers

Order. Pay. Pick Up. Enjoy!
Wingstop

Wings for Delivery or Carryout
Taco Bell Fast Food & Delivery

Order Delivery or Pickup Now!
Chick-fil-A

Order ahead. Redeem rewards.
Subway®

Subway® at your fingertips
Popeyes®

Start Eatin’ and Earnin’
Chipotle

Mexican Food Pickup & Delivery
SONIC Drive-In - Order Online

America's drive-in
Dairy Queen® Food & Treats

Order Ahead & Earn DQ® Rewards
Panera Bread

Order Ahead, Pick-Up, Rewards

Panda Express

Eat, Enjoy, & Earn Rewards

Ratings & Reviews

What’s New

Version 7.3.8

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Panda Express

You Might Also Like