JustIN Mobile

Name: JustIN Mobile
Rating: 1.9 (222 reviews)
Author: Salto Systems

Utilities

Only for iPhone

Free

222 Ratings
Ages

4+
Years
Category

Utilities
Developer

Salto Systems
Language

EN
+ 18 More
Size

39.4
MB

iPhone

Salto JustIN Mobile access technology simplifies the users and dynamic key management process of users in a building. Receiving a key generated electronically on their smartphone, previously identified and authorized by the system, they can unlock the assigned doors from the JustIN Mobile app by selecting the appropriate key. Technologically cutting-edge, JustIN Mobile means the end of lost key hassles, expenses and waste. Plus, the technology isn't limited to one building or hotel room - it can also be used by staff and users on multiple sites for any kind of access types like main entrance doors, elevators, car park barriers, meeting rooms, etc. Combined with user-convenient features such as user friendly design or multi key possibilities to use the same app in different buildings, locations and for different applications, JustIN Mobile access control technology simplifies card issuing, fob and traditional PIN code management that can be lost, forgotten or broken by offering flexibility for diverse applications. People do not forget their phones as they forget their keys and, if lost, they are replaced rapidly. This is a major benefit for administrators, clients, and users. About Salto Systems: Salto is a leading global access solutions provider, part of the SALTO WECOSYSTEM. We develop pioneering facility access, identity management and electronic locking technology that ensures seamless, reliable and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and planet. Stay connected with @saltosystems Salto Systems never ceases to improve! Stay tuned to our social networks to discover the features included in the new version of our JustIN Mobile app. No more hard decisions to make! You can now save multiple digital keys and access different premises with the new version of JustIN. @saltosystems #JustIN #AccessControl

Ratings & Reviews

1.9

out of 5

222 Ratings

Unreliable
Sep 21

kaikailoveskiki
I just moved into a new building, and primarily use this app to get in to my unit. My key expired today and the app keeps giving an error message when I try to refresh it, even though I use it daily as per my building’s instructions. It keeps saying “There seems to be a problem with the connection, please try again.” I have tried via cellular network and wifi with the same results, but I know it’s not an issue with my device or networks because I am able to use other internet-reliant apps. I even tried restarting my phone, then resetting all network settings. I am using the most current version as of 9/21, and there are no updates available for the iOS app. I feel like a Karen with this review, but a residence key app should never have server connection issues. This is a major bug. I wouldn’t recommend any property owners/managers use this system until crucial issues like this get resolved, and I will be talking to my building’s management about alternatives.
Unreliable
Sep 21

kaikailoveskiki

I just moved into a new building, and primarily use this app to get in to my unit. My key expired today and the app keeps giving an error message when I try to refresh it, even though I use it daily as per my building’s instructions. It keeps saying “There seems to be a problem with the connection, please try again.” I have tried via cellular network and wifi with the same results, but I know it’s not an issue with my device or networks because I am able to use other internet-reliant apps. I even tried restarting my phone, then resetting all network settings. I am using the most current version as of 9/21, and there are no updates available for the iOS app. I feel like a Karen with this review, but a residence key app should never have server connection issues. This is a major bug. I wouldn’t recommend any property owners/managers use this system until crucial issues like this get resolved, and I will be talking to my building’s management about alternatives.
The worst electronic lock I’ve ever used
06/26/2023

Jr130678
This thing works maybe 50% of the time I don’t know if it’s the app or the lock itself but they’re both terrible. I get the appeal. You don’t have to change locks, but that also means you have no way into the apartment if the app doesn’t work, which it doesn’t seem to work very often. Me and my roommate and my neighbors. All have constant issues. I’m just now pulling the door completely shot so I can actually be guaranteed to get it. If I could give this the zero stars, I think I would. Anyone considering to put these on your apartment complex don’t, not until they get a whole lot better.

Developer Response
Hello! We appreciate your candid review and are truly sorry to hear about your experience with the JustIN Mobile app. To help us improve, could you please fill out the form on the contact us page with a detailed description of the problem you had? We’d be more than happy to look into this for you. Looking forward to hearing from you soon!
The worst electronic lock I’ve ever used
06/26/2023

Jr130678

This thing works maybe 50% of the time I don’t know if it’s the app or the lock itself but they’re both terrible. I get the appeal. You don’t have to change locks, but that also means you have no way into the apartment if the app doesn’t work, which it doesn’t seem to work very often. Me and my roommate and my neighbors. All have constant issues. I’m just now pulling the door completely shot so I can actually be guaranteed to get it. If I could give this the zero stars, I think I would. Anyone considering to put these on your apartment complex don’t, not until they get a whole lot better.
Developer Response 07/05/2023
Hello! We appreciate your candid review and are truly sorry to hear about your experience with the JustIN Mobile app. To help us improve, could you please fill out the form on the contact us page with a detailed description of the problem you had? We’d be more than happy to look into this for you. Looking forward to hearing from you soon!
Great app!
03/25/2022

Klüge Hösen
Great app - the widget feature makes this quite convenient with few taps necessary to get to the key. Two feature requests: 1) The ability to add a key to Apple a Wallet. 2)The ability to issue a key to a phone number that has not yet downloaded the app, so that when they do download the app and register, the key is there waiting for them. Edit: Salto has addressed request #2. This is great! Now I’m just waiting for the ability to add a key to Apple wallet, and I’ll be over the moon!

Developer Response
Hi Klüge Hösen, thank you for your review! We will make sure we pass on your feedback to the R&D team. If you have any additional comments, feel free to reach out to us on techsupport.us@saltosystems.com. We hope you have a great day!
Great app!
03/25/2022

Klüge Hösen

Great app - the widget feature makes this quite convenient with few taps necessary to get to the key. Two feature requests: 1) The ability to add a key to Apple a Wallet. 2)The ability to issue a key to a phone number that has not yet downloaded the app, so that when they do download the app and register, the key is there waiting for them. Edit: Salto has addressed request #2. This is great! Now I’m just waiting for the ability to add a key to Apple wallet, and I’ll be over the moon!
Developer Response 09/17/2020
Hi Klüge Hösen, thank you for your review! We will make sure we pass on your feedback to the R&D team. If you have any additional comments, feel free to reach out to us on techsupport.us@saltosystems.com. We hope you have a great day!
Decent
06/22/2020

DuhaimeC
Decent app, considering the limitations from Apple. I do wonder, is it possible to create a digital key in the “wallet” that would work both on the phone and the Apple Watch? This would be similar to how Apple is doing Express Transit or the newly announced digital car key. This would allow for even quicker access and would not have the issue where when I hold the phone up the the NFC device it opens the wallet anyways. Maybe an integration like Walgreens has where the app knows which “card” to scan first for their rewards program. I really would love Apple Watch support.
Decent
06/22/2020

DuhaimeC

Decent app, considering the limitations from Apple. I do wonder, is it possible to create a digital key in the “wallet” that would work both on the phone and the Apple Watch? This would be similar to how Apple is doing Express Transit or the newly announced digital car key. This would allow for even quicker access and would not have the issue where when I hold the phone up the the NFC device it opens the wallet anyways. Maybe an integration like Walgreens has where the app knows which “card” to scan first for their rewards program. I really would love Apple Watch support.

We've made unlocking doors even easier! New! Tap to unlock with NFC (European Economic Area (EEA) only): - If you're in an EEA country, you can now unlock doors by simply tapping your iPhone on the reader (NFC) of the lock. - This is a faster way to unlock doors. - We've also added a new widget and iOS Control to launch the NFC experience directly. Tips: - Add the new widget to quickly interact with NFC: - Touch and hold the Lock Screen until the Customize button appears, then tap Customize. - Select Lock Screen and tap Add Widgets. - Select or drag the JustIN widgets that you want to add to the Lock Screen. - When you're finished, tap the Close button, then tap Done. - For iPhone 15 Pro and later users who have an Action button, you can configure it in the Control Center to directly launch the NFC unlocking experience! Other improvements: - We've fixed some small bugs and made the app work better.

Version 3.0.0

7h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics