Trane® Home

Name: Trane® Home
Rating: 4.8 (139108 reviews)
Author: TRANE U.S. INC

Lifestyle

Free

139K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

TRANE U.S. INC
Language

EN
English
Size

56.5
MB

Take care of your home and the people in it from anywhere with Trane® Home (previously Nexia™). Trane Home is home automation made simple because now you stay connected everywhere you go. Run the most important systems in your home - thermostats, locks, lights and cameras - from your iPhone. Key Features Include: - Control, monitor and schedule your home's heating and cooling system from anywhere - Find and contact a Trane HVAC dealer in your area - Control locks, lights, and many other supported Z-Wave devices with an easy to use interface - Create and edit automations - Create custom device groups for better access and visibility

Ratings & Reviews

4.8

out of 5

139K Ratings

Nexia app works great!
09/17/2021

Cantthinkofacoolname
Our new house came with a Trane XR724 smart thermostat already installed. Scrolling thru the menus showed it had WiFi capability. Cool I thought! I was at first disappointed to find out it only works with a Nexia hub or app, which I had never heard of before. So I installed the app on my iPhone and created an account. Then it came time to get the app and the thermostat to talk to each other. The good news it’s the app takes you step by step thru the process. For security reasons I recommend configuring your router to have a guest WiFi separate (lan access blocked) from your main WiFi and tell the thermostat (via the app) to use the guest WiFi. Once everything is configured, the app talks to the “cloud” and then the “cloud” talks to the thermostat and the thermostat reports back what it’s doing. The thermostat can be fully controlled from anywhere there is an internet connection.However, I have not been able to get Alexa to work with the Nexia app. The Alexa skill for Nexia is enabled but Alexa says it can’t find the thermostat.
Nexia app works great!
09/17/2021

Cantthinkofacoolname

Our new house came with a Trane XR724 smart thermostat already installed. Scrolling thru the menus showed it had WiFi capability. Cool I thought! I was at first disappointed to find out it only works with a Nexia hub or app, which I had never heard of before. So I installed the app on my iPhone and created an account. Then it came time to get the app and the thermostat to talk to each other. The good news it’s the app takes you step by step thru the process. For security reasons I recommend configuring your router to have a guest WiFi separate (lan access blocked) from your main WiFi and tell the thermostat (via the app) to use the guest WiFi. Once everything is configured, the app talks to the “cloud” and then the “cloud” talks to the thermostat and the thermostat reports back what it’s doing. The thermostat can be fully controlled from anywhere there is an internet connection.However, I have not been able to get Alexa to work with the Nexia app. The Alexa skill for Nexia is enabled but Alexa says it can’t find the thermostat.
Worst home comfort app I’ve ever used
Jun 30

Rdt212
When we spent $21,000 to have our furnace and A/C upgraded, part of the selling point was the exclusive Trane panel and mobile app. They sell you on how technologically advanced the system is and how much data it collects and analyzes. Super cool idea and selling point!I have a hard time believing that when the panel itself can only do a fraction of what far cheaper/less exclusive panels can do. We had an OLD EcoBee before this, and it functioned in a far superior manner. The mobile app is absolute garbage, especially when compared to EcoBee or Nest. Half the time the data doesn’t even load. It deletes history, which tells me that if it can’t even show me the data, it’s definitely not using and learning from any data. The in-room monitors also cannot be viewed separately, which is frustrating if I’m curious how our 2nd floor bedroom is looking before we get home. All we can see is an “average of all monitors,” which is not helpful. And many times when I go to change a target temp setting in the mobile app, it thinks for a long while then times out and won’t process the change. I thought perhaps it was my phone, so then I used my spouse’s and a friend’s phone just to check and the same thing happened in their apps.If you’re going to charge for a superior product, you’d better darn well have a superior product and product experience. Do better!
Worst home comfort app I’ve ever used
Jun 30

Rdt212

When we spent $21,000 to have our furnace and A/C upgraded, part of the selling point was the exclusive Trane panel and mobile app. They sell you on how technologically advanced the system is and how much data it collects and analyzes. Super cool idea and selling point!I have a hard time believing that when the panel itself can only do a fraction of what far cheaper/less exclusive panels can do. We had an OLD EcoBee before this, and it functioned in a far superior manner. The mobile app is absolute garbage, especially when compared to EcoBee or Nest. Half the time the data doesn’t even load. It deletes history, which tells me that if it can’t even show me the data, it’s definitely not using and learning from any data. The in-room monitors also cannot be viewed separately, which is frustrating if I’m curious how our 2nd floor bedroom is looking before we get home. All we can see is an “average of all monitors,” which is not helpful. And many times when I go to change a target temp setting in the mobile app, it thinks for a long while then times out and won’t process the change. I thought perhaps it was my phone, so then I used my spouse’s and a friend’s phone just to check and the same thing happened in their apps.If you’re going to charge for a superior product, you’d better darn well have a superior product and product experience. Do better!
5 stars but do have a strong recommendation for the app developer
07/03/2020

WFH Wife
Suggestion for app developer: I do love the majority of the features over my former thermostat with an app, but there is one feature that I already sorely miss. This would be the ability to manually adjust the temperature different from the schedule running but with a system end time versus running at that temp until the next schedule period which could be hours later. An example for you would be doing vigorous housecleaning that causes a person to get hot such as mopping, dusting and vacuuming where I would previously set the temp for cooler for about an hour duration and then it would automatically revert back to the scheduled temperature at the end of that hour. I have to remember to go back and set back to Run Schedule when done or realize I didn’t when I get too cold when the work is done. Thanks for considering this valuable update.
5 stars but do have a strong recommendation for the app developer
07/03/2020

WFH Wife

Suggestion for app developer: I do love the majority of the features over my former thermostat with an app, but there is one feature that I already sorely miss. This would be the ability to manually adjust the temperature different from the schedule running but with a system end time versus running at that temp until the next schedule period which could be hours later. An example for you would be doing vigorous housecleaning that causes a person to get hot such as mopping, dusting and vacuuming where I would previously set the temp for cooler for about an hour duration and then it would automatically revert back to the scheduled temperature at the end of that hour. I have to remember to go back and set back to Run Schedule when done or realize I didn’t when I get too cold when the work is done. Thanks for considering this valuable update.
App works perfectly fine, control panel I have a problem w
02/11/2024

SleeplessinStPete
When I wake up in the middle of the night I do not want to get on my phone to get on an app to change my temp. Worse is the control panel on the wall. U have to put glasses on, turn light on and play around with temp up/temp down/heat on/air conditioning on flat screen until you are awake. Even if u leave the settings when u go to bed close to what u want they will switch from air conditioning to heat when u get up to try to change temp because the buttons r so small u can’t help but overlap the pad of your finger from one heat to air to temp up to temp down. I end up waking fully up. In 25 years of being in the same house we have replaced units, I believe, 3 times (different brand previous units). We like our current unit best but not the control panel. Previous units had an actual button that was the size of the pad of your finger. At night, w eyes closed, u could tap up or down for temp (never having to touch heat or air by accident). I know u can preset temp to automatically change in middle of night if that works for u. It doesn’t for us. This actual app works perfectly fine.
App works perfectly fine, control panel I have a problem w
02/11/2024

SleeplessinStPete

When I wake up in the middle of the night I do not want to get on my phone to get on an app to change my temp. Worse is the control panel on the wall. U have to put glasses on, turn light on and play around with temp up/temp down/heat on/air conditioning on flat screen until you are awake. Even if u leave the settings when u go to bed close to what u want they will switch from air conditioning to heat when u get up to try to change temp because the buttons r so small u can’t help but overlap the pad of your finger from one heat to air to temp up to temp down. I end up waking fully up. In 25 years of being in the same house we have replaced units, I believe, 3 times (different brand previous units). We like our current unit best but not the control panel. Previous units had an actual button that was the size of the pad of your finger. At night, w eyes closed, u could tap up or down for temp (never having to touch heat or air by accident). I know u can preset temp to automatically change in middle of night if that works for u. It doesn’t for us. This actual app works perfectly fine.

Bug fixes and performance improvements

Version 8.8.0

Sep 11

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics