Get the Post Office in your pocket. Track and manage your deliveries on your iPhone, iPad or Apple Watch, pay bills and much more...
• Track your important parcels – with notifications of estimated delivery dates and locations of parcels awaiting collection
• Sign up for 24/7 Parcel Lockers to get your deliveries when and where it suits
• Easily collect Parcel Locker deliveries using your phone or Apple Watch
• Request eligible signature-on-delivery parcels be left in a safe place (eligible parcels are shown in the app)
• Quickly scan and pay your bills
• Find postcodes when you’re out and about
• Find nearby Post Offices and street posting boxes
• We’ve made some accessibility improvements
• Also, we’ve tidied up backend performance and some links for when you request to leave an item in a safe place.
Ratings and Reviews
I think Austpost is doing an amazing job considering the shift to online shopping and the huge additional work load caused by covid.
Those that criticise don’t understand the logistics of moving the huge volume of parcels Austpost deal with everyday in a efficient manner.
I for 1 appreciate the service you guys are providing. Automatically adding purchases to the tracking list and advising when a parcel is out for delivery are great as I live rural. I think the app is intuitive to use and rate it highly. Having dealt with postal services all over the world I think you guys are top shelf. I’d suggest that while the tracking of international courier packages is not ideal Austposts function is dealing with domestic post and international tracking should be done on the carriers sites which are far from reliable.
Keep up the great work!!
App is great, super annoyed at the suggestions Australia post has included in it
We were quite desperate to receive the contents of a package, and I was worried about having to wait until Saturday to pick it up from our normal post office (posties don’t leave things at our house even when we give the authority) so when the app suggested to get it delivered to a post locker, we thought that was brilliant! It added an extra day to delivery but that was still quicker than waiting till Saturday. Then one day turned into two- still fine. We could pick it up Friday afternoon after work. Then we got the message - it wasn’t available for post locker so we would have to pick it up from the post office. ...fine, slightly annoying because now it’s still being picked up on the Saturday that we were trying to avoid. Look at the collection address. Further than our local collection and unlike our local collection point it was ONLY OPEN DURING BUSINESS HOURS.
Super annoyed that a “convenient alternative” suggested has prevented us from getting important contents on time and needing to take hours out of my work schedule to pick it up. Not. Happy. Jan.
Good app, could use some extra features
The app is good, easy to use, tells you expected delivery dates and often detects parcels you have coming and automatically adds them.
As someone who gets parcels delivered to my PO Box whenever possible, there’s a couple of extra features that would be handy if Aus Post could add to the app:
-Sometimes oversized parcels get put in the locked boxes at the post office box (the key for this is left in the PO Box), sometimes there is a slip left in the PO Box to collect it from inside the post office. It would be great if the app could tell you which it is (as you can obviously go to the post office only in business hours, but you can collect the ones in the locked box anytime) - it would help knowing so I can decide if I need to race down to the post office to collect the parcel during the (limited!) opening hours, or I can just go later in the evening if it’s in the locked box. [Is it also possible to use the app to request a locked box when available?!]
-Secondly, it would be nice if the app can notify PO Box users that there even is a key/collection slip in the box - It seems emails do not come through to notify unless it is a letter in there only, and not all my parcels have had tracking so I am not notified when they arrive - I’ve had parcels sitting there for days due to not being notified by the app/email
Thanks for reading the feedback for your app, I am happy to explain further if needed.
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- Australia Post
- 67.8 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2021 Australia Post
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