BankSA Mobile Banking 4+

I have used a number of banking apps and let me start by saying you have a lot to learn from Commbank and what it has created, it is the most versatile and easy to use app.

One big thing this app is missing is the ability to change the category of spending. The system does well but it forms t know everything snd to have the ability to update the spend category would mean we can track spend correctly.

Hi, thanks for taking the time to let us know about your experience. Please email us at MobileBSA@banksa.com.au if you'd like to provide more information on your experience. Thank you, Steve.

I have spent my past hour trying to do my quick login. Every time I did it it took me back to square one into a repetitive login cycle. Adding to that, I chatted to an employee online about it who could not help. He recommended me to file a complaint so I took my time to do so. I pressed file and got notified your system was unable to take online complaints? I have wasted all my time on you guys and for what? Your system didn’t work for me on both different attempts after numerous attempts as well. Do better. I need to access my account fast so I don’t need to memorise my other logins. It is a nightmare and need it done. Do better. As well as making my login inconsistent. Sometimes I get to login, other times you say my password is wrong? Yet it’s the same one I’ve been using every single attempt. Yet I punch in a different password by altering the number sequence and I get logged in?

Hi, thanks for letting us know about this, and we understand how frustrating this must be. Please email us at MobileBSA@banksa.com.au so we can look into this further. Thank you, Steve.

As perviously mentioned in all the other reviews posted over the last several years…there are log on issues. It takes 3-4 attempts to log in before it will finally accept your details. The function for quick logon also dosent work so u have to shut down the app and enter 3 credentials every attempt before it will let you in. Called BankSA and spoke to their internet support department who advised me that they were aware of the issues and to use a browser instead. The online banking via a browser has its own issues as well. Very underwhelming.

Oh and don’t bother sending an email to the development team either as per the comment below. You won’t get a response from them and u will just be waisting more of ur time.

Hi, really sorry to hear that you had a negative experience. If you are still getting the error message please email us at MobileBSA@banksa.com.au for assistance. Thank you, Steve.