My Carl's

Name: My Carl's
Rating: 1.4 (135 reviews)
Author: CKE Restaurants

Carl’s Jr Australia

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

135 Ratings
Age Rating

4+
In-App Controls
Chart

No. 81
Food & Drink
Developer

CKE Restaurants
Language

EN
English
Size

40
MB

iPhone

You told us, we listened…. Our new & Improved APP is now here! Welcome to the new world of My Carl’s. We are committed to bringing you the best experience from ordering to rewards, making it easier for you to get our famous Burgers, Chicken, Shakes & Fries. Our new APP includes: Easier online ordering Get your order delivered to your door Reorder and customise your favourite’s Exclusive APP offers MyCarl’s Stars loyalty program where you can earn and pay with points Flexible payment options Safe, secure and hassle free payment options And much more. Please continue to leave us feedback, so we can continue to evolve and improve our experience for our beloved customers.

Ratings & Reviews

1.4

out of 5

135 Ratings

Huge disappointment
09/08/2024
Steve Harveyy
The app states that if you sign up you’ll be able to redeem a free famous star with cheese (free cheeseburger) but when you go to redeem it, it tells you it isn’t available. Tried to order a different burger and had me put in all my bank details. After it asked to use a OTP (one time password) to which I clicked no as I would only be using it once and it kicked me out of the menu. Opened it again expecting it to have saved my info and it made me insert it all again manually. Genuinely not worth the struggle that it puts you through. 0/10 waste of time.
Huge disappointment
09/08/2024
Steve Harveyy

The app states that if you sign up you’ll be able to redeem a free famous star with cheese (free cheeseburger) but when you go to redeem it, it tells you it isn’t available. Tried to order a different burger and had me put in all my bank details. After it asked to use a OTP (one time password) to which I clicked no as I would only be using it once and it kicked me out of the menu. Opened it again expecting it to have saved my info and it made me insert it all again manually. Genuinely not worth the struggle that it puts you through. 0/10 waste of time.
User Experience is 0
18 Jan
JMJfan1972
In app payment only supports creditcards (ever heard of Apple Pay?) and my creditcard payment ALWAYS fail to complete.Then, in order to receive “stars” (whatever you can use those for), you can only order at a terminal in store that DOES NOT work. Ordering at the counter will get you food but no rewards.Carl’s Jr. is more expensive than Macca’s. Granted, your food tastes better but you don’t seem to want to give your customers a decent experience.
User Experience is 0
18 Jan
JMJfan1972

In app payment only supports creditcards (ever heard of Apple Pay?) and my creditcard payment ALWAYS fail to complete.Then, in order to receive “stars” (whatever you can use those for), you can only order at a terminal in store that DOES NOT work. Ordering at the counter will get you food but no rewards.Carl’s Jr. is more expensive than Macca’s. Granted, your food tastes better but you don’t seem to want to give your customers a decent experience.
Rip off scammers.
14/08/2024
AlbyMang
Same situation as Steve. I’ve signed up to the new app giving personal information and account details and was promised a bonus famous star. Arrived at Eagleby store and told its no longer available. Staff were not able to help so I was given contact details of operations manager. After two attempts to reach the manager there has been no response.Disgusting service Carl’s. I’m sure the ACCC and OFT will like to hear about this.
Rip off scammers.
14/08/2024
AlbyMang

Same situation as Steve. I’ve signed up to the new app giving personal information and account details and was promised a bonus famous star. Arrived at Eagleby store and told its no longer available. Staff were not able to help so I was given contact details of operations manager. After two attempts to reach the manager there has been no response.Disgusting service Carl’s. I’m sure the ACCC and OFT will like to hear about this.
So much better than previous app!
18/07/2024
HappyHour777
This app is so much better than the previous app. All offers are easy to select, easy to pay! Overall better experience
So much better than previous app!
18/07/2024
HappyHour777

This app is so much better than the previous app. All offers are easy to select, easy to pay! Overall better experience

Fixed small UI issue

Version 3.0.28 28 May

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Carl Karcher Enterprises LLC
Size: 40 MB
Category: Food & Drink
Compatibility: Requires iOS 12.4 or later.

iPhone
Requires iOS 12.4 or later.

iPod touch
Requires iOS 12.4 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Classification: 4+

4+

This app is rated 4+ with content restrictions.

Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance