The Woolworths Mobile app is a quick and easy way to manage your Prepaid or Phone Plan account on the go! Check your usage, recharge your Prepaid service, download and view your Bills, buy an Add-on for your service, set up Auto-recharge or chat to us if you have a question – it’s all at your fingertips and in one place!
With the Woolworths Mobile app, you can:
• View your Prepaid, Phone Plan, SIM Only or Flexi Plan service under the one account
• View your account balance and plan details
• Keep track of your voice and data usage and see daily summaries or detailed usage records
• Search your usage for a specific period
• Ask Siri "What's my mobile account balance?"
• Use Apple Watch complications to check your remaining data or days left on existing watch faces
• Place the widget on your Today screen for a quick glance at your remaining balances
• 3D Touch Quick Actions from the Home Screen app icon
• Shake your phone from the My Account screen to refresh your balances
• Recharge your Prepaid service
• View your recharge history
• Set up Auto-recharge for your Prepaid service
• Set up Auto Payment for your Phone Plan service
• Save your credit/debit card details for future payments or recharges
• Update or change your card details for future Auto Payments or Auto-recharges
• View your latest Phone Plan Bill amount and due date as well as previous Bill amounts and payment status
• View your PDF Bills
• Make a payment for your Phone Plan Bill
• Change your Postpaid Phone Plan within the app
• View your Phone Plan payment history
• View your Phone Plan contract end date
• View your Phone Plan promo details
• Update your details - Woolworths Rewards number, email address, home address, alternate contact number, service nickname and more
• View your Woolworths Rewards balance from the My Details screen
• View your SIM and PUK numbers
• Perform a SIM swap for a lost or faulty SIM card
• Resubmit a failed number transfer (port)
• Order a SIM card to replace a lost or faulty SIM card
• Change your password
• Select from great voice and data packs to add to your monthly inclusions
• Purchase recurring Add-ons for your Phone Plan
• Check your 3G & 4G coverage within the app
Have any questions? Get support directly from the app at any time! We are here to help.
To use the app you will need your username and password that you selected when activating your service online at www.woolworths.com.au/mobile
PLEASE NOTE - for management of your Woolworths Global Roaming SIM, please login at https://www.woolworthsglobalroaming.com.au/Administration/Login.aspx
The Woolworths Mobile app is free, but charges may apply to download the app from Apple app store. Standard data charges will apply when using the app from your Woolworths Mobile service.
• Data Gifting is now available on even more plans!
• Payment Extension updates
• Plan Info screen updates
• General improvements
Ratings and Reviews
It’s a good app everything works but there is this one problem. My old phone was playing up so I decided to swap phones but that meant I had to login to everything again including this app. I didn’t know the password at the time so I tried all the ones I thought it was and now that I’ve reset the password it keeps saying max attempts reached! Please fix this I’ve waited three days for this to pass but it still hasn’t
Developer Response ,
Hi - we'd like to help you with the issue you're having. Can you please send your mobile number and any error messages you may have seen to email@example.com and one of our support team members will contact you to assist. Cheers.
Says I will forfeit banked data
App is fine except every time I recharge on exactly the same plan ($20) it says that I will forfeit my banked data if I recharge on a lower plan. I am not recharging on a lower plan it’s annoying. Maybe it’s because I don’t have automatic recharge on but that shouldn’t matter. It needs to be fixed.
Can’t change service nickname!
It’s a pain if you are using app to manage for someone else - iPad/ watches/phones. Need to change the name to reflect the actual item!
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Woolworths Group Limited
- 64.1 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
- Age Rating
- © Woolworths Mobile 2021. All rights reserved.
Up to six family members will be able to use this app with Family Sharing enabled.
Get things done within this app using just your voice.