TELUS Connect (My Wi-Fi‪)‬ 4+

TELUS Communications Inc.

    • Free

Screenshots

Description

Easily manage your TELUS home services from your mobile device! Self-install TELUS products, set up parental controls, personalize your service and troubleshoot issues right at your fingertips.

Key features:
* Monitor devices connected to your network, check your data usage and your billing information
* View and change your Wi-Fi name/password, and manage your guest Wi-Fi
* Pause Wi-Fi device access, or set up schedules to take back family time
* Set up family safety features such as adult content controls and network security
* Access personalized troubleshooting and recommendations to keep your services running smoothly
* Self-install your TELUS products, including Boost Wi-Fi, modems, TV boxes and more. Requires TELUS hardware or a self-install kit.


Requirements:
* TELUS Internet subscription in Alberta, British Columbia or Quebec
* My TELUS // Espace client account
* iOS 13 and later
* Feature availability may differ based on modem, region, and product subscription.

What’s New

Version 5.10.2

We’re now TELUS Connect! Update the app regularly for the best experience. Here’s what’s included in our latest update:

- App bug fixes and improvements

Feel free to send us comments or questions through our in-app feedback in the menu - we’d love to hear from you.

Ratings and Reviews

3.8 out of 5
1.8K Ratings

1.8K Ratings

j0np ,

Great App but could use some additional features

Works great, and now that i have upgraded to the new Mesh Hub + Booster (Previously T3200 with Bridge to my personal router and boosters), i can finally fully leverage the mesh capabilities from the Wifi App.

Few things that could improve the app even more:
- Pausing is still taking considerable time - if possible improve response time to pause wifi devices
- Landscape mode for iPad, this is one thing I hope TELUS focuses on - as i have a Smart Keyboard, and has been a pain to use portrait mode
- Integrate Firewall rules into the app, bit odd that wifi app has great integration with the Telus routers, but lacks advanced settings
- Additional Wi-Fi visibility - a overall view like on the router portal that shows boosters/router and which devices are connected to it. Currently in the app, shows all devices and where they are connected to, would be great if i can filter to a booster and see which devices are connected to it. Would help with troubleshooting
- Signal strength per device - would be great to see signal strength per device to assist with placing hubs around the house
- Scheduling of device wifi connections - ability to schedule devices for screen time. I currently have to use the router portal to set screen time for my kids devices, but would be a lot more useful to have this ability in the wifi app
- Usage report - Some usage statics for either overall egress/ingress traffic or per device usage. Would be helpful to see how much traffic is being used, and by which devices.

Developer Response ,

Thank you for the review. We genuinely appreciate user feedback as we evolve to make the My Wi-Fi app as user-friendly as possible. We continuously are working to improve the performance of our app features and add new capabilities. Stay tuned for more improvements and features! If you have additional questions or require specific troubleshooting support, email us at mywifi@telus.com. Regards, your TELUS team.

Canary zoo ,

Average App

App works fine but Shaw has more features. This app is just average.
Please improve

Jknob ,

Please change

The app itself has been a great tool. The recent update that went out today, made some changes which feel like a step back. On the device tab, each device listed is now much larger. Previously it was easier to see who was all on. Now you only get to see a few. Also now it doesn’t show the time, of who was connected. That was helpful to see who is currently connected, or when they were last connected. Please implement those again! 3 stars because of the step back

Developer Response ,

Hi there, thanks so much for taking the time to provide feedback. Based on your feedback, we will be reducing the size of the cells in an upcoming app update - thank you for your patience!! I'll also take your feedback on the "last seen" to the team. In the meantime, you can still view when a device was last seen by going to the device's details page, and navigating to the "Network" section. If you have any additional comments, feel free to send us an email at mywifi@telus.com, we'd love to continue to hear from you!

App Privacy

The developer, TELUS Communications Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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