The TELUS My Wi-Fi app lets you easily setup and manage your TELUS Wi-Fi network directly from your mobile device. It puts you in control of your home network and helps you position your Wi-Fi boosters for the most powerful, uninterrupted connection throughout your home.

Key features:
• A simple dashboard to see the devices connected to your home network
• View and change your Wi-Fi network name and password
• Pause Wi-Fi access with a single tap
• Easy setup of your TELUS Boost Wi-Fi system without the need of an installer
• Advice on how to position your Wi-Fi boosters for the best Wi-Fi experience
• A safe and secure network with one-touch software updates

Enhanced features for users with the Advanced Wi-Fi modem (T3200M):
• Assign devices to a family profile
• Pause Wi-Fi access for a family profile or any device
• Edit a device name for easy reference

• TELUS Internet subscription in Alberta, British Columbia or Quebec
• TELUS Boost Wi-Fi system (sold separately)
• Advanced Wi-Fi modem (T3200M) or TELUS Wi-Fi hub for enhanced features

What’s New

Version 3.20.0

We’re always making changes and improvements to the TELUS My Wi-Fi app. Update the app regularly for the best experience.

Here’s what’s included in our latest update:

* You can now share your Wi-Fi password with others to make it easier for guests to connect to your home network
* Advanced Wi-Fi modem users can now view their Wi-Fi passwords outside of their home network
* We added the ability to send OS notifications, so users can receive important updates even when the app is closed
* We added a reminder for users to reconnect their devices after changing their home network settings
* Bug fixes and performance improvements

Feel free to send us comments or questions through our in-app feedback in the menu - we’d love to hear from you.

Ratings and Reviews

4.0 out of 5
447 Ratings

447 Ratings

Canary zoo ,

Average App

App works fine but Shaw has more features. This app is just average.
Please improve

PMcKracken ,

This is the worst app I have ever used

First off the wifi boosters seem to have slowed down my wifi I didn’t really want them but they sent them anyway. Then they badgered me with emails to set them up... so I finally did.
I wanted to be able the turn off my daughters wifi.
Sometimes when I pause her devices it works, but many times it doesn’t. I thought it would have the ability to schedule her device, but no. Very basic, and very glitchy. Made my life more frustrating not less. My recommendation DONT BOTHER!

Developer Response ,

Hi there, Thank you for you feedback. If you could email with your contact details, we’d be happy to help resolve the issue. Best regards, TELUS team

Neena0567 ,

Doesn’t work won’t log in

On the phone with support... can not log in keeps saying oops sorry something went wrong with logging in please try again later... this has been happening for 2-3 months

Developer Response ,

Hi there, Thank you for you feedback. If you want to email with your contact details, we’d be happy to help resolve the issue. Best regards, TELUS team


TELUS Communications Inc.
150.6 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.


English, French

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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