Asda Mobile 4+

The App is actually quite good, everything is easy to manage and check but the i am having constant issues with payment every time i add a card it just does not add on i had to log in online then add it then it finally added on to my account but then when i try to purchase things via the app it doesn't recognise theres a payment method on the account even though it shows me that there is on the saved card section. Also when i ported in my number it didn't say any message that its been confirmed it was like nothing had happened when i clicked port number, i just received an email saying that the port in was confirmed but it should at least say a message on the app that its been confirmed. Otherwise from those 2 issues the app is good.

This app is terrible you're unable to copy and paste your passwords in and it doesn't give you the option to get the passwords from any of the install password Services that's one reason to dump this mobile network I'm just unhappy with it I shouldn't have to go through a hell of a rigmarole of copying and pasting and trying to remember my password but I can just copy and paste it from Firefox or use iOS built-in password manager so you've lost me as a customer I would've stayed with this network for a long time but I'm done with it,
And another thing is why you giving me captures to solve when I'm trying to login over the Internet in the browser I mean what the hell are you thinking you're driving your customers away forcing them to fill in a capture to log into their account is a disgrace, I'm over 50 years old I just refuse to put up with this crap from corporate companies in my life if you make it difficult for me to use your products and I just won't use them

I find the app easy enough to navigate, check details and top up, but I would say that 25% of the time I try and access it or log in it freezes and won’t load, or after inputting my (correct) user name and password the red log in button just turns itself grey and I can’t progress any further. This is very annoying if I need to top up quickly. It tends to right itself by the next day but that’s not very convenient and sort of defeats the purpose of the app… so a bit shonky too often.