BT Cloud Work 4+

Download the BT Cloud Work app

British Telecommunications plc

Designed for iPad

    • 2.4 • 43 Ratings
    • Free

Screenshots

Description

Download the BT Cloud Work app — the essential application for your BT Cloud Work service. Manage your phone system directly from your smartphone and handle your business calls, voicemails and faxes, messages, video meetings, anywhere.
If you need any support please contact our service desk on 0800 389 0321.

Use the BT Cloud Work app on your smartphone to:
- Show your BT Cloud Work business number as your Caller ID when making calls.
- Make VoIP calls over Wi-fi / 3G / 4G / 5G
- Use the BT Cloud Work RingOut feature to continue making calls with business caller ID using your mobile network
- Switch an active call to your mobile if you’re walking away from your desk
- Keep all your business voicemails and faxes separate from your personal messages.
- See who left a message, forward messages, and tap to return calls with Visual Voicemail.
- Send and receive faxes, by accessing photos, email attachments, and cloud storage such as Dropbox & Google Drive
- View call time, date, and duration, and return calls directly from your BT Cloud Work call logs.
- Get notifications of incoming messages.
- Access your company extensions as a contact group.
- Conferencing feature with unlimited conference calling for up to 1000 participants per conference*
- Host and participate in HD video conferencing meetings*
- Collaborate with colleagues; send and receive messages and files
BT Cloud Work - a cloud-based business phone system that delivers:
- Local, Free Phone and Non Geographic numbers
- Auto-receptionist
- Multiple extensions
- Advanced call management and answering rules
- Multiple voicemail boxes
- Visual voicemail
- Internet fax
- Music on hold
- Custom greetings
- Call screening
- Call queues
- Dial-by-name directory
- Conferencing*

What’s New

Version 25.2.20

Guest Name Management - Ability to modify a guest users name in a Cloud Work meeting
Message Replies - Quickly and easily reply to a messaging in a conversation
General Bug fixes

Ratings and Reviews

2.4 out of 5
43 Ratings

43 Ratings

Munk75 ,

Basic feature missing

When a contact calls you, it displays only their initials. With hundreds of contacts in the directory it is impossible to know who is calling you.

If the app is not open then incoming calls show only the phone number and no contact information.

Bingo basher 71 ,

Keep Changing System Not An Improvement

This system has lost us business because they keep changing the menu for Extension Setttings - now you must keep adding a rule and then only 15 rings max and must go to another number?? What about if you don’t have enough different numbers to ring??? It gets in a loop and the caller cannot get through to you at all. Tried to watch videos on Ring Central - awful audio, could hardly understand what they were saying (American Accent) and it didn’t help at all. Dreading when copper has gone - the internet in not reliable in the whole of the UK especially if you don’t live in a City!!

1711Ger ,

All the functionality I need.

Great being able to change account settings from within the app.

App Privacy

The developer, British Telecommunications plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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