Vodafone Secure Net

Name: Vodafone Secure Net
Rating: 4.6 (10412 reviews)
Author: Vodafone

Stay protected & safe online

Free

10k Ratings
Age Rating

4+
Years
Chart

No. 77
Productivity
Developer

Vodafone
Language

EN
+ 7 More
Size

132
MB

The all-in-one digital security service that helps to keep you and your family safe online. More of what Secure Net can do for you: • Check your digital safety rating • Online protection whilst on our mobile and broadband network • Stay safe when browsing, shopping and banking online • Manage what your children see and do online • 24/7 monitoring of your personal information on the dark web (Secure Net Mobile only) • Get smart alerts if your information is compromised • Identify unwanted spam and fraudulent phone calls with Call Protect (available in Germany only) Available for Vodafone customers only.

Ratings & Reviews

4.6

out of 5

10k Ratings

Protection ?( updated)
05/11/2024
Adidazzler22
This app protection continually every 3 months or so logs out . No warning , no advice or reminder . Isn’t this the whole point of “ being protected 24/7” Hence the 1 star rating . My question is why is there no warning it’s disconnected ?To update - Vodafone looked at email and replied - advised that the system is monitoring and because auto updates take place does require regular checking for visual connection ,although behind scenes it is working .Thank you ,noted but maybe you can delve further ,as it does seem if your a mobile provider to mobile phones , there should be a better solution for all even if just a “notification “to - re log in .Thank you

Developer Response
Hi, You may lose connection to the app if we release an update, or if you don't access it for a while. This doesn't mean we're still not doing all we can to keep you safe. Apologies for any confusion. Thanks, The Vodafone Social Media Team
Protection ?( updated)
05/11/2024
Adidazzler22

This app protection continually every 3 months or so logs out . No warning , no advice or reminder . Isn’t this the whole point of “ being protected 24/7” Hence the 1 star rating . My question is why is there no warning it’s disconnected ?To update - Vodafone looked at email and replied - advised that the system is monitoring and because auto updates take place does require regular checking for visual connection ,although behind scenes it is working .Thank you ,noted but maybe you can delve further ,as it does seem if your a mobile provider to mobile phones , there should be a better solution for all even if just a “notification “to - re log in .Thank you
Developer Response 04/11/2024
Hi, You may lose connection to the app if we release an update, or if you don't access it for a while. This doesn't mean we're still not doing all we can to keep you safe. Apologies for any confusion. Thanks, The Vodafone Social Media Team
Review on Vodafone
03/01/2024
sproggy67
Absolutely outstanding. I’ve managed to put my driving license passport credit card home address and all my details remarkable experience. I’m just trying to look out to bring my wife’s phone into my account as they were altogether under my sons name. And I need to put my wife’s number so I will be paying her after I’ve pulled out of my son contract with his best wishes. Great company keep up the brilliant work.Kind regardsMark SprostonFounder of the award-winning, So for funding mental health group at 23.

Developer Response
Hi Mark! Looks like we've got you protected on all fronts then 👍 Thanks for your awesome review! All the best, Mark. The Vodafone Social Media team
Review on Vodafone
03/01/2024
sproggy67

Absolutely outstanding. I’ve managed to put my driving license passport credit card home address and all my details remarkable experience. I’m just trying to look out to bring my wife’s phone into my account as they were altogether under my sons name. And I need to put my wife’s number so I will be paying her after I’ve pulled out of my son contract with his best wishes. Great company keep up the brilliant work.Kind regardsMark SprostonFounder of the award-winning, So for funding mental health group at 23.
Developer Response 05/01/2024
Hi Mark! Looks like we've got you protected on all fronts then 👍 Thanks for your awesome review! All the best, Mark. The Vodafone Social Media team
Ok but not informative
25/09/2024
markusace
The problem with secure net is you cannot control it. Like most Vodafone broadband and other products it does stuff in the background. You get alerts but nothing to tell you why so you can investigate. I can’t help thinking it is blocking legitimate stuff on my network as I have my own router and firewalls behind the Vodafone hub and many alerts are stated as attempts from a certain make of devices which my gear is. Probably blocking stuff it should too. I’d just like to have some logs I could check and some way of configuring what I want not just leaving it all to Vodafone (their hub WiFi is the same , no way to configure it just says it is controlled by them). Also it seems to insist I set up parental controls - I don’t have any children here though.

Developer Response
Hey, You can also control your account and see any alerts that have been raised via your online account here: https://securenet.vodafone.co.uk/ If you'd like more help with this, or anything else, don't hesitate to get in touch via one of our Social Channels. Thanks, The Vodafone Social Media team
Ok but not informative
25/09/2024
markusace

The problem with secure net is you cannot control it. Like most Vodafone broadband and other products it does stuff in the background. You get alerts but nothing to tell you why so you can investigate. I can’t help thinking it is blocking legitimate stuff on my network as I have my own router and firewalls behind the Vodafone hub and many alerts are stated as attempts from a certain make of devices which my gear is. Probably blocking stuff it should too. I’d just like to have some logs I could check and some way of configuring what I want not just leaving it all to Vodafone (their hub WiFi is the same , no way to configure it just says it is controlled by them). Also it seems to insist I set up parental controls - I don’t have any children here though.
Developer Response 27/09/2024
Hey, You can also control your account and see any alerts that have been raised via your online account here: https://securenet.vodafone.co.uk/ If you'd like more help with this, or anything else, don't hesitate to get in touch via one of our Social Channels. Thanks, The Vodafone Social Media team
Awful system
29/05/2025
DeejayTeeR500
Any one likes to thinkThey are being protected from baddies on the internet. Apparently this is what secure net does but as mentioned in other reviews it does not let you investigate what is being blocked, it could be you laptop trying to get updates, your WiFi printer trying to connect to you pc, smart switches that are trying to work, anything and everything seems to be blocked with no way to say that is ok, let that printer on up address through. Absolutely awful. I left after just twoMonths of using Vodafone and went back to BT because of this. Had to pay £400 to leave but was happy to get rid of it. Awful customer support as well. You cannot call anyone, everything is through chat and takes forever. Bye bye Vodafone I won’t miss you.

Developer Response
We truly appreciate your detailed feedback. It sounds incredibly frustrating to feel blocked from essential connections and not have clarity on what's being restricted. We genuinely value your insights for improvement as we are consistantly working to improve the features in our app and there are updates coming soon regarding reports and managing websites.
Awful system
29/05/2025
DeejayTeeR500

Any one likes to thinkThey are being protected from baddies on the internet. Apparently this is what secure net does but as mentioned in other reviews it does not let you investigate what is being blocked, it could be you laptop trying to get updates, your WiFi printer trying to connect to you pc, smart switches that are trying to work, anything and everything seems to be blocked with no way to say that is ok, let that printer on up address through. Absolutely awful. I left after just twoMonths of using Vodafone and went back to BT because of this. Had to pay £400 to leave but was happy to get rid of it. Awful customer support as well. You cannot call anyone, everything is through chat and takes forever. Bye bye Vodafone I won’t miss you.
Developer Response 10/06/2025
We truly appreciate your detailed feedback. It sounds incredibly frustrating to feel blocked from essential connections and not have clarity on what's being restricted. We genuinely value your insights for improvement as we are consistantly working to improve the features in our app and there are updates coming soon regarding reports and managing websites.

Our Secure Net app makes it quicker and easier than ever to stay protected on the Vodafone network - with digital protection, 24/7 ID monitoring (on Secure Net Mobile), and advanced parental controls.

Version 3.45.0 1 May

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Vodafone Sales and Services Limited
Size: 132 MB
Category: Productivity
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 7 more

English, German, Greek, Italian, Portuguese, Romanian, Spanish, Turkish
Age Rating: 4+

4+

Learn More